HomeSupport systemWordPressKuteShop Kindly install Demo option 12 for me ...
  • Customer

    Kindly install Demo option 12 for me as it doesnt work when i try myself.

    Posted by: samtugah Oct 3, 2016 at 13:09 (8 year ago)
    I have tried to install the theme Option 12 and what i see is really embarrassing . Its has a scroll bar and its messy . The search box doesnt show well and doesn't look exactly as your demo. Can you Please install the Demo Option 12 for me so that i continue from there?I want it to look like yours without the problems i was facing.. I bought the theme because of your demos .Thanks


    Kindly Zoom into the image i attached .Thanks I have also added the wordpress username and password .. And the theme is also installed so u can check from my site https://www.quteshop.com/

    Collage-57f258837a978.jpg
  • Customer

    Posted by: Kazim Vu, Oct 4, 2016 at 02:31 (8 year ago)

    Hi samtugah,
    We got your issues. We will help you install demo 12 now
  • Customer

    Posted by: Kazim Vu, Oct 4, 2016 at 02:51 (8 year ago)

    Hi samtugah,
    We checked your site and saw that you have successfully installed.
    Next step,you need to set up the image size of your product as you want. You may go to Dashboard>> Woocommerce>> Settings>>Product>> Display, scrolling down to the Product image and setting the size suitable with your site. (see attachment screenshot). While you configure, if you need our help, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: samtugah, Oct 4, 2016 at 10:34 (8 year ago)

    I left the installed theme over there so you could see what I was talking about .Did you see there was a secondary scroll bar? Did you Scroll down to see how it scrolls without ending ? I attached a screen shot to my first message and it seems you didn't look at it . Please removing the theme kindly install the demo option 12 for me as I requested . Thanks
  • Customer

    Posted by: Kazim Vu, Oct 5, 2016 at 02:52 (8 year ago)

    Hi samtugah,
    Our developers are checking your issues. We will answer you soon when we get the results from them.
    If you have other questions, please contact us.
    Thanks for your patient!
  • Customer

    Posted by: Kazim Vu, Oct 7, 2016 at 01:29 (8 year ago)

    Hi samtugah,
    We checked on your site, because the sub categories in your site is too long that why scroll down displays. To remove it, please enter the Dashboard, choose Theme Options>>CSS and enter these codes: (see attachment screenshot)
    body .option12.tab-7.block-tab-category {
    overflow: hidden;
    }
    Please do it and let us know your results.
    Thank you and Have a nice day
  • Customer

    Posted by: Kazim Vu, Oct 14, 2016 at 02:54 (8 year ago)

    Goodmorning samtugah,
    How is your site? Do you need our help?
    If you have any question, please contact us. We will help you.
    Thank you!

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