HomeSupport systemWordPressBoutiqueProduct page not displaying correctly
  • Customer

    Product page not displaying correctly

    Posted by: tootletoes Sep 19, 2016 at 10:31 (8 year ago)
    Hi,

    My product page is displaying 2 sets of the same product.

    How to restore it to the usual product page used in Boutique theme?

    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 20, 2016 at 01:47 (8 year ago)

    Hi tootletoes,
    We checked your site and got the same problems as you mentioned. Our developers will check and help you solve this issue.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 22, 2016 at 10:27 (8 year ago)

    Hi tootletoes,
    We got the answer from our developers. Please remove the Woocommerce shortcode in Shop page. Your issue will be solved.
    Thank you!
  • Customer

    Posted by: tootletoes, Sep 23, 2016 at 11:11 (8 year ago)

    Thank you! :) I've removed the shortcode and the duplicate shop is gone.

    However, I also want my shop front to look exactly like the one in your demo (http://kutethemes.net/wordpress/boutique/shop/), how do I do that?

    Thank you very much for the help.
  • Customer

    Posted by: Kazim Vu, Sep 26, 2016 at 06:42 (8 year ago)

    Hi tootletoes,
    Please let us know which's demo you want? We will help you install it. (You must reinstall wordpress and database. We help you install theme, import data, widget,... like our demo)
    Look forward to getting your reply!
  • Customer

    Posted by: tootletoes, Sep 26, 2016 at 09:42 (8 year ago)

    Hi Kazim,

    Thanks a lot for the help!

    I would like to update the shop/store page only (URL in secret info), to look like the one on this page: http://kutethemes.net/wordpress/boutique/shop/

    I don't wish to change anything else on the web. I hope I won't have to reinstall wordpress for this.

    Do let me know the information you'll need?
  • Customer

    Posted by: Kazim Vu, Sep 27, 2016 at 01:48 (8 year ago)

    Hi tootletoes,
    We will help you solve this problem...
  • Customer

    Posted by: Kazim Vu, Sep 27, 2016 at 02:27 (8 year ago)

    Please update the latest theme version (now, the theme version 1.1.3) then we will help you
  • Customer

    Posted by: Kazim Vu, Sep 27, 2016 at 02:27 (8 year ago)

    Please update the latest theme version (now, the theme version 1.1.3) then we will help you
  • Customer

    Posted by: tootletoes, Sep 27, 2016 at 04:23 (8 year ago)

    HI Kazim,

    Just to check, did you do a log in into our site earlier? Cause our front page was changed just 2 hours ago.

    I don't wish to change anything on my site except for the *Shop Page*. Nothing else.
  • Customer

    Posted by: Kazim Vu, Sep 28, 2016 at 06:45 (8 year ago)

    Hi tootletoes,
    I am sorry. Maybe I saved the changes. Could you send us your admin login via secret information? I would like to check it.
    Thank you!
  • Customer

    Posted by: tootletoes, Sep 28, 2016 at 09:56 (8 year ago)

    Hi Kazim,

    It's alright, we've changed it back.

    Could you guide me on how to change the Shop page? I wish to do it on my end.

    Thanks for the info!
  • Customer

    Posted by: tootletoes, Sep 27, 2016 at 04:34 (8 year ago)

    HI Kazim,

    To clarify, I want my shop page to look like this:

    http://kutethemes.net/wordpress/boutique/shop/


    Only the shop page ONLY, I don't wish to reinstall another demo as I'm perfectly happy with my other pages.

    Would appreciate if you could run me through the steps of how to change my shop page.


    Thanks!

  • Customer

    Posted by: Kazim Vu, Sep 28, 2016 at 10:51 (8 year ago)

    Hi tootletoes,
    We can not enter you site. Did you change it? Could you send us your admin login via secret information? We will help you.
    Thank you!
  • Customer

    Posted by: tootletoes, Sep 28, 2016 at 16:45 (8 year ago)

    Hi Kazim!

    Yes we did a security update recently and refreshed our passwords.

    Are you able to run us through the process of changing the shop page to look like your demo?

    We would want to learn to do it ourselves, so we can make our own changes in the future.


    Thanks for the help!
  • Customer

    Posted by: Kazim Vu, Sep 29, 2016 at 09:59 (8 year ago)

    Hi tootletoes,
    To create a new shop page as http://kutethemes.net/wordpress/boutique/shop/ .
    - Step 1: Create a shop page (enter the Dashboard>>Pages>>Add new>>)
    Setting shop page as this link image
    http://www.awesomescreenshot.com/image/1650489/4be8a0a8937065cf292fd810982dda2c
    - Step 2: Return the Dashboard>>Boutique>> Theme Options
    Setting product style
    http://www.awesomescreenshot.com/image/1650503/0cf30abcf4282e3477ca56b4b90981bc
    Setting Shop page Tab
    http://www.awesomescreenshot.com/image/1650514/ef39507856776d9f640d143065180b13
    Setting Single Product Tab
    http://www.awesomescreenshot.com/image/1650522/44851222d00762b866f8a43acf9fff30
    Related Product tab
    http://www.awesomescreenshot.com/image/1650532/db7f7f8292f05c65378e9e0fb21dc0de
    Up Sell Product Tab
    http://www.awesomescreenshot.com/image/1650539/076908cc50f6e164338f273a01fd61bc
    Cross Sell Tab
    http://www.awesomescreenshot.com/image/1650547/6ce2ed512cddb0a085a8c6d0f3e59fba
    Please do it and let us know your results.
    Thank you!
  • Customer

    Posted by: tootletoes, Oct 4, 2016 at 17:28 (8 year ago)

    Hi Kazim,

    Thank you very much for your detailed reply!

    We've managed to get the shop page up.

    Appreciate your help and effort on this!
  • Customer

    Posted by: Kazim Vu, Oct 5, 2016 at 03:00 (8 year ago)

    Hi tootletoes,
    We are very glad when your problem solved. If you have other questions, please contact us. We will help you.
    Beside that, we are very appreciate if you can go here: http://themeforest.net/downloads then rate us a good review + 5 stars. It's really worth with us.
    Thank you and Have a great day!
    Best Regards
    Kazim Vu.

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