• Customer

    Style setting does not work

    Posted by: Cupparis Aug 6, 2016 at 14:37 (8 year ago)
    Hello,

    I have a few troubles intalling your "boutique" theme.
    First , the style setting doesn't work. When I change the color or the font link I don't see any changes in my website.
    My second problem is with the page link module. I want to change the icons of the categories ( I use png small image ( 150 px X 150 px ) but the circle saty blank , without image in my website .

    Can you please help?

    Kind regards,

    Katia

  • Customer

    Posted by: Cupparis, Aug 6, 2016 at 14:38 (8 year ago)

    the circle remains blank *
  • Customer

    Posted by: Cupparis, Sep 24, 2016 at 21:54 (8 year ago)

    Hi Emily!

    Sorry I did not answer ! I still need help. How can I change the fonts ad colors of the theme ? The style setting section does not work. I change the color and then save, but nothing happens.

    thank you very muc for your help
  • Customer

    Posted by: yame, Sep 26, 2016 at 03:12 (8 year ago)

    Hi Cupparis,

    We cannot access to your website back - end. Could you please re - send us? We would like to check directly on your site.

    Thanks and looking forwards to getting back your reply soon.
    Regards,
    yame
  • Customer

    Posted by: Cupparis, Sep 28, 2016 at 12:26 (8 year ago)

    Hello ,

    Thank you for your esponse. My secrets informations are below.

    Have a nice day,

    Katia
  • Customer

    Posted by: Cupparis, Oct 1, 2016 at 01:35 (8 year ago)

    Hi,
    I have an other issue with the banner module : I would like to attribute one banner to one category landing page but not to each products.
    Example : I click on a category, I see the banner and thats ok . Then, I click on a product of this category and i see the banner again, and i don't' want that since I think it's not userfriendly.
    Is there a solution to this problem?

    Thank you for your help,
  • Customer

    Posted by: yame, Oct 3, 2016 at 08:26 (8 year ago)

    Hi mate,

    I am sorry for reply you late. I discussed with my coder about your issue. This is our design for theme and your requirement belongs to customized work. It's over with support service. You can contact with customized services to get the best support for your issue based on this link: http://support.ovicsoft.com/services/customized
    I hope that they will give you the workaround.

    For any queries please feel free to contact us.
    Sincerely,
    Yame
  • Customer

    Posted by: Cupparis, Oct 4, 2016 at 11:34 (8 year ago)

    Hello,

    Thank you for your answer,

    But what about the style setting issue? I can not change the fonts or colors of the theme.
  • Customer

    Posted by: yame, Oct 5, 2016 at 07:51 (8 year ago)

    Could you provide us your FTP account, please?
    We will check this issue on your site for you because we do not get the same with yours.
    Please back - up both your database and source code before sending.
    Regards,
  • Customer

    Posted by: yame, Oct 15, 2016 at 07:30 (8 year ago)

    Hi mate.

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact with us again if you have any problems.

    Regards,
    Yame

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