HomeSupport systemPrestashopLoganceeINSTALLATION
  • Customer

    INSTALLATION

    Posted by: VAPECOVER Oct 4, 2016 at 07:26 (8 year ago)
    Hello I installed the theme ftp

    but can not install the modules for PrestaShop says I do not have them bought on the spot market ... I have three online shops normally all goes well the installation but there I stuck ...
    I select the logancee thelme but after I click on the store and nothing works
    If Please help me
    thanks in advance
  • Customer

    Posted by: yame, Oct 6, 2016 at 09:13 (8 year ago)

    Hi mate,

    Thanks for your contacting with support service.
    We would like to know that do you install the Logancee theme with others on the same domain of Prestashop, don't you?
    Could you show clearly which themes are or which modules that you cannot install, please?
    Please provide us your website back end. We would like to check the issue on your site.

    Regards,
    Yame
  • Customer

    Posted by: VAPECOVER, Oct 6, 2016 at 15:37 (8 year ago)

    Hello
    I want to install the logancee tem with all modules that are included prestshopcloud but does not allow their installation !!
    I already install themes in the past but now I'm stuck
    then i installed your theme with ftp filezilla it appears well in the backoffice frontoffice but I have nothing works ...
    i just want the theme works goof like your demo ..
    THANKS
  • Customer

    Posted by: yame, Oct 11, 2016 at 01:30 (8 year ago)

    Ok mate. Let me check this issue first.
    Hope you be patient.
    Regards,
  • Customer

    Posted by: yame, Oct 18, 2016 at 08:26 (8 year ago)

    Hi mate,

    Could you please take some screenshots about the error that you are getting from this installation?
    We need to see what the bug is to visualize it easily. The more you show the details, the more we check easily.

    Thank you.
  • Customer

    Posted by: yame, Oct 26, 2016 at 09:50 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

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