HomeSupport systemPrestashopBoutiqueA couple questions
  • Customer

    A couple questions

    Posted by: iamrodrek Sep 28, 2016 at 13:02 (8 year ago)
    Hello, it would be extremely helpful if you could assist me with these issues:

    1. When I go to my store, long names of the products are cut. How can I show the entire name? Url:

    http://shamymah.com/index.php?id_category=13&controller=category&id_lang=1

    2. I have translated the site, but the "shopping cart" (top-right corner) button is still in english. No matter where I translate it, it won't change.

    3. I can't change the favicon. I upload the picture but it won't work.

    Thank you for your time

    Regards
  • Customer

    Posted by: yame, Sep 29, 2016 at 01:49 (8 year ago)

    Hi iamrodrek,

    Thanks for your contacting with support service.
    We would like to give you the assistance:
    1. This is to make the site always be proportional. If you put the name of product too long, it will be affected to other area for whole site.

    2. Please refer the attached doc. file below to understand all the manipulation that you have to do to translate.

    3. You must choose the image with .ico format for favicon and .gif format for Icon for the locator (as we do an example for you)

    For any requirement, please contact with us to get the best support.
    Regards,
    Yame
  • Customer

    Posted by: iamrodrek, Sep 29, 2016 at 07:28 (8 year ago)

    Thanks a lot I managed to solved that.

    About the first question, I understand this is to make the site proportional but is there a way I can change it anyway? I've been trying to manipulate css but to no effect.

    Thanks!
  • Customer

    Posted by: iamrodrek, Sep 29, 2016 at 14:36 (8 year ago)

    Sorry but I can't translate "product description" either. I've been looking for that string everywhere but can't find it. Any help?
  • Customer

    Posted by: yame, Sep 30, 2016 at 07:44 (8 year ago)

    Hi,

    You still keep going to Localization >> Translations >> and choose Translation Type is Translations of Front Office.
    You can see that I found out this element in the attachment below.

    Regards,
  • Customer

    Posted by: yame, Oct 10, 2016 at 10:21 (8 year ago)

    Hi mate,

    How is your site now?
    If you do not have any issue, we will close this ticket.
    For any requirements, please contact with support service.

    Thanks and regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES