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Test

By csafiraa in PrestashopBoutique, Sep 30, 2016 at 10:06

Hi mate.

We checked your issue and We will close this ticket, please contact with us via another ticket that you posted.

regards.
yame

 1

By: yame
8 year ago Oct 3, 2016 at 04:10

Subcategories not showing

By giorgakis in PrestashopLogancee, Sep 30, 2016 at 16:07

For any queries please feel free to contact us.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.
Sincerely,
yame

 3

By: yame
8 year ago Oct 3, 2016 at 10:32

All categories in all pages

By giorgakis in PrestashopLogancee, Oct 3, 2016 at 10:36

Hi giorgakis,

As we checked your site, we saw that you could configure the categories as you want (when you click on any category, the others are still there).
Do you need any assistance from support service?
We always willing to support for you.

For any queries please feel free to contact us.
Sincerely,

 1

By: yame
8 year ago Oct 6, 2016 at 08:43

Missing Ovic Theme config in prestashop admin menu

By jordistc in PrestashopSuperShop, Sep 29, 2016 at 15:15

Ok mate.
So if you have any more problems, please contact with us. We will support for you.

Regards,
Yame

 3

By: yame
8 year ago Oct 4, 2016 at 03:46

OVIC PAGE BANNER

By yolilanda88 in PrestashopBoutique, Oct 4, 2016 at 05:16

Hi mate.

I cannot access to your website back - end :(
Could you please provide me again?
Thanks, Yame

 1

By: yame
8 year ago Oct 4, 2016 at 08:12

Missing Filter on Prestashop Supershop

By elsitek in PrestashopSuperShop, Sep 30, 2016 at 07:05

Hi mate,

How is your site now?
Do you need any assistance from support service? If not, we will close this ticket.
Please contact again with us if you have any problems.

Regards,
yame

 6

By: yame
8 year ago Oct 13, 2016 at 09:25

Style setting does not work

By Cupparis in PrestashopBoutique, Aug 6, 2016 at 14:37

Hi mate.

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact with us again if you have any problems.

Regards,
Yame

 11

By: yame
8 year ago Oct 15, 2016 at 07:30

Some bug ...

By erichu in PrestashopSuperShop, Oct 5, 2016 at 09:04

I will close this ticket.
For any requirements, please submit another ticket and we will support for you.

Thanks!

 3

By: yame
8 year ago Oct 20, 2016 at 09:49

Block navigation filters

By adioband in PrestashopBoutique, Sep 23, 2016 at 22:49

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 9

By: yame
8 year ago Oct 13, 2016 at 09:31

INSTALLATION

By VAPECOVER in PrestashopLogancee, Oct 4, 2016 at 07:26

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Oct 26, 2016 at 09:50

Supershop Custom Banner Module Width Problem

By selahattinergin51 in PrestashopSuperShop, Oct 10, 2016 at 18:05

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 20, 2016 at 09:49

Change Colours, Fonts...

By Cactusplan in PrestashopLogancee, Oct 10, 2016 at 18:12

Hi mate.

How is your site now? Do you need any assistance from support service?
If not, we will close this ticket. Pls contact again with us when you get any problems.

Regards,

 2

By: yame
8 year ago Oct 17, 2016 at 07:09

flaticon library

By gsadomski in PrestashopBoutique, Oct 11, 2016 at 10:33

Hi gsadomski,

You probably change the icons as you wish because we also use classes to change the icons.

For any queries please feel free to contact us.
Sincerely,
Yame

 1

By: yame
8 year ago Oct 14, 2016 at 08:05

product page

By yolilanda88 in PrestashopBoutique, Oct 1, 2016 at 18:05

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 9

By: yame
8 year ago Oct 25, 2016 at 01:03

Problems with OvicNewsletter

By rudeiro in PrestashopBoutique, Oct 10, 2016 at 13:13

Hi mate,

My coder has updated your issue in the newer version.
Please go to themeforest then download the package then update for your site.
Follow the change_log (http://kute-themes.com/prestashop/boutique/changelog_boutique.txt) then update the needed files.
Remember that BACKUP both your database + source code before updating.

For any requirements, please contact with us.
Regards,
Yame

 3

By: yame
8 year ago Oct 15, 2016 at 07:41

Image demo

By antoine_gaudin in PrestashopLogancee, Oct 12, 2016 at 17:35

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 25, 2016 at 01:02

Product pages as in the demo

By Sacapuntax in PrestashopBoutique, Oct 6, 2016 at 21:43

@Yame: I discussed and cleared the issues with the buyer.

So, you do not need to care of the above issues. If Sacapuntax needs any new support, you can support for him.

@Sacapuntax: Thank you very much for your patience!

 11

By: james
8 year ago Oct 14, 2016 at 10:50

Shoping Cart Summary does not shows shipping cost

By bharatgoswami in PrestashopSuperShop, Oct 14, 2016 at 09:52

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 25, 2016 at 01:02

Ovic - Advanced Top Menu

By hareno in PrestashopLogancee, Oct 4, 2016 at 12:48

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 13

By: yame
8 year ago Oct 25, 2016 at 00:56

Red Line in Header Option 3

By DG30 in PrestashopSuperShop, Sep 1, 2016 at 10:17

If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It will be the encouragement for us to do this job.

For any queries please feel free to contact us.
Sincerely,
Yame

 13

By: yame
8 year ago Oct 18, 2016 at 01:51

Slider

By santofruto in PrestashopLogancee, Oct 6, 2016 at 20:19

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 10

By: yame
8 year ago Oct 31, 2016 at 03:51

Cannot remove Ovic Page Link & newsletter module from Left / Right sidebar at product page

By Pymesuma in PrestashopBoutique, Sep 7, 2016 at 17:24

How is you site now?
I strongly believe that it is fine now.
I really hope that you would spend a little time to go here http://themeforest.net/downloads then rate me a good review + 5 stars please. It's really very worth with me.

Thank you so much.
Regards,
Yame

 10

By: yame
8 year ago Oct 19, 2016 at 03:12

Delete Brand Logo in Sticky Menu - Logancee theme

By antoine_gaudin in PrestashopLogancee, Oct 18, 2016 at 21:45

Hi antoine_gaudin,

Your issue belongs to customized work because it is impossible to configure this in back - end. It has to do in code.
I am sorry that it is over my support. You can contact with customized services by following this link: http://support.ovicsoft.com/services/customized to get the best support. However, if ...

 1

By: yame
8 year ago Oct 19, 2016 at 03:31

Module Problems

By flaviwows1 in PrestashopSuperShop, Oct 19, 2016 at 14:43

Hi Velcu Flavius,

It's so great when you can find the solution for your issue.
Wishing have the great time when using this template.

If you have any requirements, please contact with support service.
Best regards,
Yame

 2

By: yame
8 year ago Oct 20, 2016 at 02:59

NO HELP GET NOTHING

By rudeiro in PrestashopBoutique, Oct 14, 2016 at 00:09

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Oct 29, 2016 at 03:21

Group Category Module not working (template not found)

By Buke2013 in PrestashopSuperShop, Oct 20, 2016 at 02:03

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 28, 2016 at 01:52

Vertical menu when scroll

By sucolega in PrestashopSuperShop, Oct 20, 2016 at 11:52

Ohh I got your requirement. I am sorry that this belongs to customized work, and it is over my support.
You can contact with customized services to get the best support. Follow this form: http://support.ovicsoft.com/services/customized
I hope that they will give you the solution for your issue.

For any requirements, please contact with ...

 3

By: yame
8 year ago Oct 24, 2016 at 01:35

Can't install the theme

By sportcollection in PrestashopSuperShop, Oct 18, 2016 at 16:57

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 11

By: yame
8 year ago Nov 1, 2016 at 09:55

style setting does not work

By Cupparis in PrestashopBoutique, Oct 21, 2016 at 23:39

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 3

By: yame
8 year ago Oct 31, 2016 at 03:30

Information miss somes elements

By cannele57 in PrestashopLogancee, Oct 22, 2016 at 11:34

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Nov 1, 2016 at 10:05

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

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