• Customer

    Can't install the theme

    Posted by: sportcollection Oct 18, 2016 at 16:57 (8 year ago)
    I can't install the theme
    it says that i can't upload more than 8MB file
    and i tried to unzip the theme and installed only: "supershoptheme-v2.9.0"
    i don't have anything in the site except the site logo
    can someone help me please?

  • Customer

    Posted by: yame, Oct 19, 2016 at 03:41 (8 year ago)

    Hi sportcollection

    Pls increase the upload_max_filesize in php.ini ,
    if you still can not do it successfully, pls contact to your host, they will help you to increase it.

    Regards,
    Yame
  • Customer

    Posted by: sportcollection, Oct 19, 2016 at 17:12 (8 year ago)

    i can't find this file
  • Manager

    Posted by: yame, Oct 20, 2016 at 09:23 (8 year ago)

    Oh. You have to contact with the host. They will help you to increase this file.
  • Customer

    Posted by: sportcollection, Oct 21, 2016 at 10:50 (8 year ago)

    i have downloaded supershop theme
    which file i need to install into prestashop
    becasue if i install the zip file i downloaded it wrotes Bad configuration file
    and if i install supershoptheme-v2.9.0 there is nothing in the site
    maybe i installed the theme but i didn't knew how to configure it
  • Customer

    Posted by: yame, Oct 25, 2016 at 08:14 (8 year ago)

    Hi mate,

    Please provide me your email address. I will send you the package of Supershop v.2.9.0
    I installed and uploaded successfully on my site. Please try to install for your site.

    Regards,
    Yame
  • Customer

    Posted by: yame, Nov 1, 2016 at 09:55 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

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