• Customer

    Product pages as in the demo

    Posted by: Sacapuntax Oct 6, 2016 at 21:43 (8 year ago)
    Hello

    They can tell me as you leave the page items and categories in the demo ?, currently estoycomo the guy in the photo with his hands on his head, if I go to Layout Builder I can only choose to import data for home but not for product pages or categories.

    How I do this??

    Currently the site is in a subdomain of tests to take you to your final domain

    Thank you

  • Customer

    Posted by: yame, Oct 7, 2016 at 08:17 (8 year ago)

    Hi Sacapuntax,

    Thank you for contacting with support service.
    Could you please provide us your website back - end? We would like to check on your site first.

    Looking forwards to getting back your reply soon.
    Regards,
    Yame
  • Customer

    Posted by: Sacapuntax, Oct 7, 2016 at 17:14 (8 year ago)

    http://40grados.sacapuntax.com/intranet

    info@sacapuntax.com

    123456789

    Please do not make changes, we explain to me how to make the changes since we are in the process of design with the customer and things can change pretty quickly, and the customer will want to see before the final design options

    Thank you



    Por favor no hagan cambios, explíquenme como hacer los cambios puesto que estamos en proceso de diseño con el cliente y las cosas pueden cambiar bastante en poco tiempo, y el cliente querrá ver opciones antes del diseño final

    Gracias
  • Customer

    Posted by: Sacapuntax, Oct 10, 2016 at 14:48 (8 year ago)

    Please urges me an answer I have to give this work before Friday and achievement not modify the page or product catalog. I followed the steps displayed on your page documentation but no way to leave it as in the demo
  • Customer

    Posted by: yame, Oct 11, 2016 at 01:36 (8 year ago)

    Thanks for your providing.
    As we checked your site, we also saw that it cannot be modified in the page or product category.
    We will send this to our coder and hope you be patient to wait for us. I will notice you when I get the strong feed back from him.

    Regards,
  • Customer

    Posted by: Sacapuntax, Oct 13, 2016 at 07:36 (8 year ago)

    Please news or at least they show some interest in our problem we have to deliver this to our client tomorrow or begin taking money out of the final bill for tardiness.

    I need you to show interest

    regards
  • Customer

    Posted by: yame, Oct 13, 2016 at 07:53 (8 year ago)

    Hi Sacapuntax,

    I sent your issue which related to changing information in Product page for my coder.
    He checked carefully both in your site and our demo site. We found that the reason here is because of Prestashop. We just designed basing on the default of Pres. He recommended that you should contact with Prestashop to get the best supports.
    Hope you understand.

    Regards,
    Yame
  • Customer

    Posted by: Sacapuntax, Oct 13, 2016 at 19:46 (8 year ago)

    Hello

    The truth is I do not understand, I've spent the theme at different site and none works, I spent the theme to different partners on other servers and none work, now tell me I have to talk to prestashop for them to do support a theme of an external company ????

    Of course I do not understand their position and since the theme does not work claim my money immediately here are 21:45 tomorrow morning I will put a formal complaint forest theme for refund

    I had not met such unprofessional company I thank desaconsejaré on my blog and all my clients use their themes

    I demand my money
  • Customer

    Posted by: Sacapuntax, Oct 13, 2016 at 19:46 (8 year ago)

    Hello

    The truth is I do not understand, I've spent the theme at different site and none works, I spent the theme to different partners on other servers and none work, now tell me I have to talk to prestashop for them to do support a theme of an external company ????

    Of course I do not understand their position and since the theme does not work claim my money immediately here are 21:45 tomorrow morning I will put a formal complaint forest theme for refund

    I had not met such unprofessional company I thank desaconsejaré on my blog and all my clients use their themes

    I demand my money
  • Customer

    Posted by: yame, Oct 14, 2016 at 01:16 (8 year ago)

    Hi Sacapuntax, ,

    Could you please contact with me via Skype account: yame_kutetheme?
    I would like to support directly for you.

    Regards,
    Yame
  • Customer

    Posted by: yame, Oct 14, 2016 at 09:51 (8 year ago)

    I just configured your 2 page: Product page and Category page as in the demo.
    However you should add your data for products to make sure that it can display as each position in demo.
    Please check your site again.

    Regards,
  • Admin

    Posted by: james, Oct 14, 2016 at 10:50 (8 year ago)

    @Yame: I discussed and cleared the issues with the buyer.

    So, you do not need to care of the above issues. If Sacapuntax needs any new support, you can support for him.

    @Sacapuntax: Thank you very much for your patience!

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