HomeSupport systemWordPressBiolifeWebite failed after migration to online
  • Customer

    Webite failed after migration to online

    Posted by: TarekMh Jan 26, 2024 at 18:36 (3 months ago)
    Hello,
    I'm using the Biolife - Version 3.1.4.
    After uploading the site from local to online, Elementor failed, and all internal pages stopped opening except the home page.

    I tried all the necessary methods to change the site url, from:
    Elementor -> tools -> Replace url
    and:
    Elementor -> tools -> General -> Regenerate Files & Data

    But the website still not working, and editing by Elementor is not working

    Do you have any ideas please?

    Best regards,
    Tarek

  • Admin

    Posted by: james, Jan 29, 2024 at 04:09 (2 months ago)

    Hi,
    Please send us a Cpanel account, Our supporter will help you.
    Regards,
  • Customer

    Posted by: TarekMh, Jan 29, 2024 at 17:01 (2 months ago)

    Hi,
    CPanel data is in the secret section.

    Best regards,
    Tarek
  • Customer

    Posted by: TarekMh, Jan 31, 2024 at 16:49 (2 months ago)

    Hi,
    Did you find the cause of the problem, please?
    Can I help you with anything?

    We have a limited time to complete the website, we are in a hurry please.

    Best regards,
    Tarek
  • Customer

    Posted by: TarekMh, Feb 1, 2024 at 17:56 (2 months ago)

    Hi,
    I found the issue, it was in the .htaccess file.

    This file had link information for the localhost, and when I removed them, the problem was solved, like the following:

    Old: RewriteBase /tibah/ -> new: RewriteBase /
    Old: RewriteRule . /tibah/index.php [L] -> New: RewriteRule . /index.php [L]

    I have never encountered such an issue before.

    Best regards,
    Tarek
  • Admin

    Posted by: james, Feb 2, 2024 at 02:02 (2 months ago)

    Hi,
    Has you fixed your issue yet?!
  • Customer

    Posted by: TarekMh, Feb 2, 2024 at 17:35 (2 months ago)

    Yes, I fixed the issue. Thanks.
  • Admin

    Posted by: james, Feb 3, 2024 at 02:50 (2 months ago)

    Hi,
    If the issue has fixed, I will close this ticket within 24 hours.
    In the future, If you face any issue, just post ticket. I will help you!
    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES