• Customer

    Elementor doesn't work

    Posted by: WebspotIntegration Jan 31, 2024 at 10:04 (8 months ago)
    I can't edit the site pages with elementor, my homepage to be exactly. It asks me to enable safe mode to load. I disabled all plugins but it didn't work.

  • Customer

    Posted by: WebspotIntegration, Feb 1, 2024 at 17:13 (8 months ago)

    If I upgrade the elementor plugin to v 3.19.0 I can't edit anymore my pages. It's anybody here from the Kutethemes who can answer? I have a valid licence with support included.
  • Admin

    Posted by: james, Feb 2, 2024 at 01:58 (8 months ago)

    Hi,
    Our supporter will check and let you know soon!
    Thank you very much for your patient!
    Regards
  • Customer

    Posted by: WebspotIntegration, Feb 8, 2024 at 11:23 (8 months ago)

    Do you have any answer? I used Home02 from the theme as homepage and the top area where the revolution slider is used is not responsive. I guess it's all because of the elementor plugin. Please help me, I want to launch the site and it's been quite a long time since I noticed these problems.
  • Customer

    Posted by: WebspotIntegration, Feb 9, 2024 at 06:55 (7 months ago)

    I'm sure it's the Ovic Addon Toolkit plugin, I disactivated all the plugins and the elementor works and when I activate the ovic addon toolkit the elementor crashed.
  • Admin

    Posted by: james, Feb 20, 2024 at 06:59 (7 months ago)

    Hi,
    At the moment Elementor v3.19.x is unstable. Please return to version 3.18.3 to use. We will update the theme as soon as possible
    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible