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Error block Ovic Page link module

By piboss in PrestashopBoutique, Nov 27, 2016 at 18:41

I will be grateful if your issue is solved,
If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards

12

By: yame
8 year ago Dec 5, 2016 at 04:21

Layouts missing from Luckyshop template

By volkophil in HTML TemplatesLuckyShop, Nov 14, 2016 at 01:09

I've sent you the package. Please check your email.

Regards,
Yame

4

By: yame
8 year ago Dec 7, 2016 at 08:15

Add To Cart

By Sacapuntax in PrestashopBoutique, Nov 9, 2016 at 15:36

Hi mate.

You issue related to the Add to cart button was replied via Skype. I will close this ticket.
For any requirements, please contact to me.

Thank you and Best regards,
Yame

9

By: yame
8 year ago Dec 5, 2016 at 01:24

Header

By bomerang in PrestashopBoutique, Dec 5, 2016 at 14:58

Hi bomerang,

Thank you for contacting to support service.
For your question, currently we don't support for changing header of this Homepage into another one.
You can please contact to customized service and send you requirement. They will help you to check.
To contact to customized service, please base on this form: http://support.ovicsoft.com/services/customized

For ...

1

By: yame
8 year ago Dec 6, 2016 at 07:50

Selecting sizes

By theminja in WordPressBoutique, Nov 29, 2016 at 19:17

Hi theminja,
Great jobs. If you have other questions, please contact us. We will help you.
Thanks you!

7

By: Kazim Vu
8 year ago Dec 7, 2016 at 03:09

Questions - emergency

By mahanwork in PrestashopSuperShop, Nov 25, 2016 at 16:06

As I checked your file, I would like to give you the answer:
- I can go to the step for in the check out page and I did not meet the same error with yours. Pls see the attachment below.
- The arrows in footer: Currently we don't support for the ...

6

By: yame
8 year ago Dec 10, 2016 at 07:10

Setting up Header

By Sipiro in WordPressBoutique, Dec 6, 2016 at 13:07

Hi Sipiro
We checked on your site and did not get the same problems as you mentioned. The page header is still working well. Could you please send us your screenshot to describe your issue? We will check and help you fix it.
Looking forward your reply.

1

By: Kazim Vu
8 year ago Dec 7, 2016 at 16:19

Is it possible to change the header color?

By Jacopo91 in WordPressBoutique, Dec 6, 2016 at 19:04

Hi Jacopo91
We got your intention. Please let us know which's the color you want to change to? Please let us know. We will help you.
Could you please send us your Admin login via secret information? We would like to check and show you how to change it.
Looking forward your reply!

1

By: Kazim Vu
8 year ago Dec 7, 2016 at 17:27

Remove Shopping Cart from Boutique

By Jacopo91 in WordPressBoutique, Dec 5, 2016 at 22:25

Hi Jacopo91
Please do not post much ticket, it's made hard for us to manage all of the queries within this forum, so please list all your questions in a document file and attach it here, we will answer you as soon as possible. We will close this ticket and reply ...

3

By: Kazim Vu
8 year ago Dec 7, 2016 at 17:33

How to update kuteshop

By igorsaevets in WordPressKuteShop, Dec 7, 2016 at 06:49

Hi igorsaevets
We got your issue. Please refer this link: http://kutethemes.com/help/faq/faq-kuteshop-wp/
Hope it useful for you.
If you have other questions, please contact us. We will help you.
Thanks you!

1

By: Kazim Vu
8 year ago Dec 7, 2016 at 17:54

Problems with theme

By nuovaerb in WordPressKuteShop, Dec 5, 2016 at 12:11

Hi nuovaer
We fixed direct on your site. Please check it and let us know your intention. If you want to resize it, please go to the dashboard choose Theme Options>> CSS and the the width values.(see the attachment screenshot)
if you are satisfied with our support, please go here: http://themeforest.net/downloads then ...

5

By: Kazim Vu
8 year ago Dec 8, 2016 at 09:00

cannot upload content.xml file

By salesteams in WordPressKuteShop, Dec 7, 2016 at 09:07

Hi salesteams
We are sorry when hearing that. Could you please send us you Admin logon via secret information? We would like to check direct on your site and help you import it. You can contact via skype: itsonla to get direct support.
Looking forward your reply!

1

By: Kazim Vu
8 year ago Dec 7, 2016 at 18:09

Squashed Product Images - Boutique Theme

By NeilroyStrada in WordPressBoutique, Dec 6, 2016 at 16:14

Hi NeilroyStrada
How is your site? If you have any questions, please contact us, we will help you.
Thanks you and Have a nice weekend!

4

By: Kazim Vu
8 year ago Dec 17, 2016 at 17:22

Woocommerce -> PrestaShop

By Darmado in WordPressBoutique, Dec 7, 2016 at 12:55

Hi Darmado
We got your intention, you can refer the Boutique for Prestashop here:
https://themeforest.net/item/boutique-kute-responsive-prestashop-theme/16244470?s_rank=6
It is the Boutique theme for the Prestashop version.
Our answer are: You can not setup the Boutique wordpress version on the Prestashop system.
If you have other questions, please contact us. We will help you.
Thanks you!

1

By: Kazim Vu
8 year ago Dec 8, 2016 at 03:56

How to update Supershop Prestashop Theme

By FranciscoSerralvo in PrestashopSuperShop, Nov 29, 2016 at 10:21

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

6

By: yame
8 year ago Dec 15, 2016 at 07:05

b4d0994c-8639-49ac-9b06-e408b13afaf4

By mertatamanlar in PrestashopLondon Stars, Dec 7, 2016 at 19:32

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Dec 15, 2016 at 07:06

Boutique and Prestashop 1.7

By qazziq in PrestashopBoutique, Dec 4, 2016 at 14:52

Version 1.7 of Prestashop is the new section that we are researching for updating.
As our understanding about this version, there is no development for the updating Prestashop process yet. Then of course we still don't have any update for this theme yet. They feed back that this is the ...

3

By: yame
8 year ago Dec 10, 2016 at 09:44

update for WPBakery Visual Composer and other still not done even after latest updated of Kutethme

By characterlinens in WordPressKuteShop, Dec 6, 2016 at 11:53

Hi characterlinens
You still can use this version without update. It will not affect your site.
If you have other question, please contact us. We will help you.
Thanks you!

3

By: Kazim Vu
8 year ago Dec 12, 2016 at 09:13

Kute-boutique theme issue (checkout button missing)

By AnniKervinen in WordPressBoutique, Dec 8, 2016 at 21:05

Hi AnniKervinen
How is your site? If you need our help, please contact us. We will help you.
Thanks you and have a nice day!

2

By: Kazim Vu
8 year ago Dec 28, 2016 at 04:20

Multiboutique problem : sort by / slider

By AgenceWSB in PrestashopLogancee, Dec 2, 2016 at 15:10

Hi mate.

My coder has checked carefully your issue. This problem belongs to customized work so you have to contact to customized service. They will give you the solution for this.
Pls follow this link to go to customized service: http://support.ovicsoft.com/services/customized
Hope you understand.
Yame

11

By: yame
8 year ago Dec 12, 2016 at 08:04

Main menu problem

By deelox in WordPressKuteShop, Nov 27, 2016 at 22:24

Hi
We fixed direct on your site.Please check and let us know your intention.
Thanks you!

19

By: Kazim Vu
8 year ago Dec 13, 2016 at 02:37

Cusomization

By deelox in WordPressKuteShop, Nov 27, 2016 at 19:04

We fixed direct on your site, please check it.
Thanks you!

23

By: Kazim Vu
8 year ago Dec 13, 2016 at 02:35

Inventory and Shipping

By theminja in WordPressBoutique, Dec 7, 2016 at 14:27

Hi theminja
- About the first issue, it will auto update when customers buy it.
- About second issue: Please refer this documentation: https://docs.woocommerce.com/document/setting-up-shipping-zones/
Hope it useful for you.
If you have other questions, please contact us. We will help you.
Thanks you!

3

By: Kazim Vu
8 year ago Dec 13, 2016 at 09:39

cart display problem

By hurrier in PrestashopBoutique, Dec 10, 2016 at 10:59

Hi hurrier,

Could you please provide us your website back end link? We would like to access to your site then will check the reason and give you the solution.
Here we can see you provide the user and password also.

Thank you,
Yame

1

By: yame
8 year ago Dec 12, 2016 at 07:14

Several Issues

By napkinknots in WordPressBoutique, Dec 5, 2016 at 15:11

Hi napkinknots
We got your issues. Please try this method and let us know your results.
- Step 1: Please backup all your site (you can restore if you want)
- Step 2: Install the child theme
- Step 3: Copy the web folders which you changed from parents theme to the child ...

9

By: Kazim Vu
8 year ago Dec 13, 2016 at 18:03

Update

By wahednur in WordPressKuteShop, Dec 7, 2016 at 17:51

Hi wahednur
We got your questions.
- About update WP plugin: You should not update it because we bought one extended license for our theme. You can update VC by updating our theme. We do not allow to provide that license for buyer. If you want daily update, you need ...

4

By: Kazim Vu
8 year ago Dec 13, 2016 at 18:13

Mobile style top menu (home19)

By dvorak in PrestashopBoutique, Oct 25, 2016 at 19:23

I've replied there. Thank you

13

By: yame
8 year ago Dec 13, 2016 at 08:43

Revolution Slider

By asb123 in WordPressBoutique, Dec 13, 2016 at 14:57

Hi asb123
We got your issue. Could you please send us your Admin login + FTP account via secret information? We would like to check direct on your site and help you fix it.
Looking forward your reply.
Thanks you.

1

By: Kazim Vu
8 year ago Dec 13, 2016 at 18:41

Menu Issue

By Smollito in WordPressKuteShop, Dec 13, 2016 at 17:16

Hi Smollito,
Great Jobs! We are very glad when your issue solved. If you have other questions, please contact us. We will help you.
Thanks you and have a nice day!

2

By: Kazim Vu
8 year ago Dec 14, 2016 at 17:00

Wrong purchase

By JunonSacs in WordPressBoutique, Dec 13, 2016 at 09:19

Hello

I have no answer. Can you please help me? I can't pay twice... please. I'm doing this for a friend, this is not business.
Thank you for your help
Best regards
Laurence

3

By: JunonSacs
8 year ago Dec 14, 2016 at 08:11

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