HomeSupport systemWordPressKuteShopMain menu problem
  • Customer

    Main menu problem

    Posted by: deelox Nov 27, 2016 at 22:24 (8 year ago)
    Hi dear support,

    I don't know why my main menu is not visible, I did like in your documentation but it does'n't work :(. Can you help me by checking please ?
  • Customer

    Posted by: Kazim Vu, Nov 28, 2016 at 03:08 (8 year ago)

    Hi deelox
    We checked on your site and got the same problems as you mentioned. Could you please send us your FTP account via secret informations? We would like to check and help you fix it.
    Looking forward your reply!
  • Customer

    Posted by: deelox, Nov 29, 2016 at 00:33 (8 year ago)

    Hi Kazim,

    Thank you for your quick answer andd thank you for helping me :)

    Jahma

  • Customer

    Posted by: deelox, Nov 29, 2016 at 09:26 (8 year ago)

    Hello dear support, Did you do something wrong in my wordpress admin ?I don't see my pages anymore in pages section for editing...
    When I went to sleep yesterday everything was alright.

    Please can you fix it as soon as possible ?
  • Customer

    Posted by: Kazim Vu, Nov 29, 2016 at 09:46 (8 year ago)

    Hi deelox
    We could not login with your FTP account, please check it again
    Looking forward your reply!
  • Customer

    Posted by: Kazim Vu, Nov 30, 2016 at 06:48 (8 year ago)

    Hi deelox
    As we mentioned above, could you please send us you FTP account via secret informations?
    Looking forward your reply!
    Kazim Vu.
  • Customer

    Posted by: deelox, Nov 30, 2016 at 11:38 (8 year ago)

    Hi I created one new topic because I could not answer for this one, here is the link of the new topic : http://support.ovicsoft.com/topic/show-topic/27278
  • Customer

    Posted by: deelox, Nov 30, 2016 at 11:43 (8 year ago)

    Main menu problem
  • Customer

    Posted by: Kazim Vu, Dec 1, 2016 at 18:18 (8 year ago)

    Hi deelox
    We entered your Cpanel, but we did not know where is your web folder, it is containing your website(see the attachment screenshot). Please let us know where is it. We will check and help you fix it.
    Looking forward your reply!
  • Customer

    Posted by: deelox, Dec 2, 2016 at 00:56 (8 year ago)

    Hi Kazim,

    I'm sorry, the good folder is
    :/clickandbuilds/GlamourMariage

    Thank you !
  • Customer

    Posted by: Kazim Vu, Dec 2, 2016 at 06:16 (8 year ago)

    Hi deelox
    Our developers fixed your main menu. Please check it and let us know your intentions.
    If you have other questions, please contact us. We will help you.
    Thanks you!
  • Customer

    Posted by: deelox, Dec 3, 2016 at 02:48 (8 year ago)

    Thank you very much !!!
    If you can tell me what was the problem it could be great ! :)

    But thank you again !
  • Customer

    Posted by: deelox, Dec 3, 2016 at 02:56 (8 year ago)

    Hi Kazim,

    Can you tell me how can I change the categories please ?
    (it's ok for the image sizes)

    Regards :)
  • Customer

    Posted by: Kazim Vu, Dec 5, 2016 at 07:25 (8 year ago)

    Hi deelox
    About All Category issue: By default, it always list all categories on your site. If you want change or remove it, you need to enter the dashboard choose Products>> Categories>> choose your category you want to change or remove. Please do it and let us know your results.
    If you have other questions, please contact us.
    Thanks you.
  • Customer

    Posted by: deelox, Dec 5, 2016 at 23:49 (8 year ago)

    Hello Kazim,

    Thank you for your answer, I tried your solution, so I deleted some categories it's ok but I don't have the other categories :( you can take a look.
    I need some help please :)

    And also Is it possile to change the language from english to french ? "All Categories" into "Categories". I will need to translate the website in english and french, but I start with the french version.
  • Customer

    Posted by: deelox, Dec 6, 2016 at 00:21 (8 year ago)

    I want to change in the search bar "Keyword here..." into "Recherche par mots clés..."

    :)
  • Customer

    Posted by: Kazim Vu, Dec 6, 2016 at 07:41 (8 year ago)

    Hi deelox
    We got your question. You need to edit the product-search-form.php file at the kutetheme>>templates>>search-form>>product-search-form.php
    Please do it and let us know your result. (We want help you but we do not understand the host language. If you can, please create new a FTP account and send us. We will help you).
    Thanks you!
  • Customer

    Posted by: deelox, Dec 9, 2016 at 11:45 (8 year ago)

    Ok Kazim, Thank you very much !

    I succed to change the language, but now I still have the problem of catgories, they don't appear in the search bar. I want all my categories without the subcategories please. I add you on Skype with jahmaster@outlook.com

    See you !
  • Customer

    Posted by: deelox, Dec 9, 2016 at 16:03 (8 year ago)

    Also, why I don't have color when I put the mouse over the text please ? Like in your demo...
    Please can you help me ?

    http://image.noelshack.com/fichiers/2016/49/1481299323-sans-titre6.png
    http://image.noelshack.com/fichiers/2016/49/1481299310-sans-titre7.png
  • Customer

    Posted by: Kazim Vu, Dec 13, 2016 at 02:37 (8 year ago)

    Hi
    We fixed direct on your site.Please check and let us know your intention.
    Thanks you!

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