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  • Customer

    b4d0994c-8639-49ac-9b06-e408b13afaf4

    Posted by: mertatamanlar Dec 7, 2016 at 19:32 (8 year ago)
    Hi,

    I'm testing the theme on http://46.101.80.50/sbarca/

    When install a theme I'm getting an error "Can't copy configuration file".

    Please help me.

    Thanks.
  • Customer

    Posted by: yame, Dec 9, 2016 at 02:50 (8 year ago)

    Hi mertatamanlar.

    Could you please provide us your website back end + FTP account via the Secret information box below? We would like to check the issue on your site.
    It would be better when you can attach some screenshots for your problem.

    Thank you,
    Yame
  • Customer

    Posted by: yame, Dec 15, 2016 at 07:06 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

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