HomeSupport systemPrestashopBoutiqueError block Ovic Page link module
  • Customer

    Error block Ovic Page link module

    Posted by: piboss Nov 27, 2016 at 18:41 (8 year ago)
    Hello, I bought your Boutique theme and I have a problem with the Ovic page link module, I try to add currency and language and it does not work. Can you help me please?
    Send screenshot.
    Thanks

    La-casa-del-tocado-583b28e35fd96.png
  • Customer

    Posted by: yame, Nov 28, 2016 at 04:00 (8 year ago)

    Hi piboss ,

    Thank you for contacting to support service.
    Could you please provide us your website back end account? We would like to check the issue on your site then give you the solution for this.

    Looking forwards to getting back your reply soon.
    Regards,
    Yame
  • Customer

    Posted by: piboss, Nov 28, 2016 at 23:06 (8 year ago)

    http://pamelas.ofertasregalos.es/Backoffice/
    user: webmasterpiboss@hotmail.com
    pass: pilarbosch*123

    Thanks!!
  • Customer

    Posted by: yame, Nov 29, 2016 at 03:23 (8 year ago)

    Hi mate.

    When I tried to access to your website back end, the page is still loading like this attachment below.
    It could not be connected. Please check it again. And in case you want to provide a new account, please post it in the Secret Information box below to make sure that your site always be safe.

    Thank you,
    Yame
  • Customer

    Posted by: piboss, Nov 30, 2016 at 09:36 (8 year ago)

    Can you try again please?
    The data is correct

    http://pamelas.ofertasregalos.es/Backoffice/
    user: webmasterpiboss@hotmail.com
    pass: pilarbosch*123

    Tanks
  • Customer

    Posted by: yame, Nov 30, 2016 at 09:55 (8 year ago)

    Dear mate.

    I've tried again with this account. Even I sent to my colleague to access to.
    It takes a lot of time for loading then the connection is broken.
    Please by somehow make your site to be easy to access. Only then we can support for you.

    Thank you.
    Yame
  • Customer

    Posted by: yame, Nov 30, 2016 at 09:58 (8 year ago)

    Here I send you the attachment. It keeps loading when I start to go to this link until now (it's about more than 5 minutes) :(
  • Customer

    Posted by: piboss, Dec 1, 2016 at 09:03 (8 year ago)

    Can you give me your ip?
    I'll ask the server to see if it's blocked
  • Manager

    Posted by: yame, Dec 1, 2016 at 09:08 (8 year ago)

    Here you are. This is my IP Address: 117.6.204.186
    Thank you.
  • Customer

    Posted by: piboss, Dec 1, 2016 at 17:28 (8 year ago)

    had the ip blocked now you can enter
  • Customer

    Posted by: yame, Dec 2, 2016 at 03:57 (8 year ago)

    Hi mate.

    I've just configured successfully the Ovic page link module for you.
    Please check it again then tell me if your issue still persists.
    As I've checked, everything is fine now.

    Regards,
    Yame
  • Customer

    Posted by: piboss, Dec 2, 2016 at 14:21 (8 year ago)

    Hi, thanks for the work, it's perfect !!
  • Customer

    Posted by: yame, Dec 5, 2016 at 04:21 (8 year ago)

    I will be grateful if your issue is solved,
    If you have other questions, do not hesitate to contact with me.
    Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

    Thank you very much!
    Best regards

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