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By santofruto in PrestashopLogancee, Oct 6, 2016 at 20:19

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 10

By: yame
8 year ago Oct 31, 2016 at 03:51

Duplicate "dibs" template needs to be reviewed

By stnandre in WordPressBoutique, Oct 1, 2016 at 18:26

Hi stnandre,
As we mentioned above customers can use PayPal payment method in Woocommerce. Please enter the Dashboard, choose Woocommerce>> Setings>> choose and configure the Shipping and Checkout Tabs and follow the instructions on the screen.
Hope it useful for you. If you have any question, please contact us. We will ...

 21

By: Kazim Vu
8 year ago Oct 18, 2016 at 09:16

Cannot remove Ovic Page Link & newsletter module from Left / Right sidebar at product page

By Pymesuma in PrestashopBoutique, Sep 7, 2016 at 17:24

How is you site now?
I strongly believe that it is fine now.
I really hope that you would spend a little time to go here http://themeforest.net/downloads then rate me a good review + 5 stars please. It's really very worth with me.

Thank you so much.
Regards,
Yame

 10

By: yame
8 year ago Oct 19, 2016 at 03:12

Update cart button doesn't works

By jatin111 in WordPressBoutique, Oct 14, 2016 at 17:15

Hi jatin111,
Please go to themeforest.net and login with your account. You can download the latest theme version there.
Thank you.

 5

By: Kazim Vu
8 year ago Oct 19, 2016 at 04:17

Delete Brand Logo in Sticky Menu - Logancee theme

By antoine_gaudin in PrestashopLogancee, Oct 18, 2016 at 21:45

Hi antoine_gaudin,

Your issue belongs to customized work because it is impossible to configure this in back - end. It has to do in code.
I am sorry that it is over my support. You can contact with customized services by following this link: http://support.ovicsoft.com/services/customized to get the best support. However, if ...

 1

By: yame
8 year ago Oct 19, 2016 at 03:31

Missing demo's

By _AvK_ in HTML TemplatesLuckyShop, Oct 4, 2016 at 12:54

Hi mate.

I forwards the email that I sent your partner yesterday.
My email address is: yamekutethemes@gmail.com
If you still do not receive my email, please send me the message via my email address. I will check and answer you.

Regards,
Yame

 5

By: yame
8 year ago Oct 19, 2016 at 01:47

Homepage Countdown

By teecorrales in HTML TemplatesLuckyShop, Oct 3, 2016 at 15:31

I sent you that please add your attributes into the dev “class="kt-countdown is-countdown"”.
Even when the time is over, you should edit there to make it works

Regards,

 5

By: yame
8 year ago Oct 26, 2016 at 09:42

how to set product 's Image in left Side

By amitaroraonline in WordPressKuteShop, Oct 19, 2016 at 12:07

Hi
We got your intention, Currently, our theme does not support for this. So there are not setting in the theme. If you have any question, please contact us. We will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Oct 20, 2016 at 19:33

Module Problems

By flaviwows1 in PrestashopSuperShop, Oct 19, 2016 at 14:43

Hi Velcu Flavius,

It's so great when you can find the solution for your issue.
Wishing have the great time when using this template.

If you have any requirements, please contact with support service.
Best regards,
Yame

 2

By: yame
8 year ago Oct 20, 2016 at 02:59

Full Screen Slider with Transparent Header

By tootletoes in WordPressBoutique, Oct 19, 2016 at 17:50

Hi tootletoes,
When you install the theme (home 19+ Revolution 19) and import sample data Boutique2, by default it will be full witdh layout. We would like to check directly your issues but you are installing on localhost. It is hard to support. How can we check and show you? ...

 1

By: Kazim Vu
8 year ago Oct 21, 2016 at 09:20

Credit Card and Debit card

By kammiofficial in WordPressBoutique, Oct 19, 2016 at 18:32

Hi kammiofficial ,
We got your question, however we have no experience in using online payment methods. We are very sorry, we can not help you much in this case Please contact the support of woocommerce plugin. Hopefully they will help you.
Thanks for your patient!

 1

By: Kazim Vu
8 year ago Oct 21, 2016 at 09:10

NO HELP GET NOTHING

By rudeiro in PrestashopBoutique, Oct 14, 2016 at 00:09

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 5

By: yame
8 year ago Oct 29, 2016 at 03:21

Group Category Module not working (template not found)

By Buke2013 in PrestashopSuperShop, Oct 20, 2016 at 02:03

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 28, 2016 at 01:52

Issues

By Breeahn in WordPressBoutique, Sep 27, 2016 at 03:27

Hi Breeahn,
We fixed directly on your site.Please check it and let us know your intentions.
If you have any question, please contact us. We will help you.
Thank you

 30

By: Kazim Vu
8 year ago Oct 25, 2016 at 08:26

Boutique theme Shopping Cart in header

By shantytowndesign in WordPressBoutique, Oct 20, 2016 at 19:50

Hi shantytowndesign,
We got your question. Please enter your backend, choose Boutique>> Theme Options>> Custom JS/CSS and enter these codes:
.header.style3 .widget_shopping_cart_content, .header.style4 .widget_shopping_cart_content, .header.style5 .widget_shopping_cart_content {
display: none;
}
Please do it and let us know your result.
If you have other question, please contact us. We will help you.
Thank ...

 1

By: Kazim Vu
8 year ago Oct 21, 2016 at 08:16

help me..

By kamarulpro in WordPressKuteShop, Oct 14, 2016 at 14:39

Hi kamarulpro
This ticket is too long, if you have other question, please opening the new ticket.
We will close this ticket.
Thank you!

 25

By: Kazim Vu
8 year ago Oct 21, 2016 at 08:03

Single Product Page

By tootletoes in WordPressBoutique, Oct 14, 2016 at 10:38

Hi tootletoes,
We are really sorry, we can not help you much in this case. As we mentioned above, we are not coders. Hope you understand for us. You need to customize by yourself or use customized services.
Regards!
Kazim Vu.

 11

By: Kazim Vu
8 year ago Oct 21, 2016 at 09:29

Vertical menu when scroll

By sucolega in PrestashopSuperShop, Oct 20, 2016 at 11:52

Ohh I got your requirement. I am sorry that this belongs to customized work, and it is over my support.
You can contact with customized services to get the best support. Follow this form: http://support.ovicsoft.com/services/customized
I hope that they will give you the solution for your issue.

For any requirements, please contact with ...

 3

By: yame
8 year ago Oct 24, 2016 at 01:35

Can't install the theme

By sportcollection in PrestashopSuperShop, Oct 18, 2016 at 16:57

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 11

By: yame
8 year ago Nov 1, 2016 at 09:55

style setting does not work

By Cupparis in PrestashopBoutique, Oct 21, 2016 at 23:39

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 3

By: yame
8 year ago Oct 31, 2016 at 03:30

image "full"

By temcosta in WordPressKuteShop, Oct 18, 2016 at 13:07

Hi temcosta,
DO NOT post your info here, because someone who can see it. Please change and post your info in the secret information section. We will check and help you check it.
Thank you!

 3

By: Kazim Vu
8 year ago Oct 23, 2016 at 13:59

Link category (home page vertical menu)

By d2mediahub in WordPressKuteShop, Oct 19, 2016 at 08:54

Hi d2mediahub
Our developers are checking your issue. We will reply you soon when we get the result from them.
Thanks for your patient!

 5

By: Kazim Vu
8 year ago Oct 24, 2016 at 07:08

Information miss somes elements

By cannele57 in PrestashopLogancee, Oct 22, 2016 at 11:34

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Nov 1, 2016 at 10:05

Visual composer newsletter problem

By catalinilea in WordPressBoutique, Oct 22, 2016 at 14:48

Hi catalinilea
We got your question but we can not login your backend(see the attachment screenshot). Could you re-send us your Admin login via secret information? We would like to check and help you fix it.
Look forward to getting your reply!

 1

By: Kazim Vu
8 year ago Oct 25, 2016 at 08:42

Custom Tag Module

By bilusunny in PrestashopSuperShop, Oct 22, 2016 at 20:45

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 29, 2016 at 07:42

home page slider not work properly

By bharatgoswami in PrestashopSuperShop, Oct 14, 2016 at 10:20

Sorry mate.
I've replied there already. Please tell me more clearly about your issue there. I'll try to help you.

Thank you.

 5

By: yame
8 year ago Oct 24, 2016 at 06:50

Newsletter bloc

By yolilanda88 in PrestashopBoutique, Oct 2, 2016 at 16:16

Ok mate.
I am waiting for my coder and he will try to check your other issues.
I will close this ticket. It easy for me to control all your problems that you post on forum.

Thank you!

 20

By: yame
8 year ago Oct 25, 2016 at 07:08

URGENT

By Breeahn in WordPressBoutique, Oct 23, 2016 at 22:03

Hi Breeahn
We fixed directly on your site. Please check it and let us know your intention.
If you have any question, please contact us, we will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Oct 25, 2016 at 08:39

Price Filter doesn't work

By davidpineda91 in WordPressBoutique, Oct 24, 2016 at 01:20

Hi davidpineda91,
We are sorry when hearing about that. Could you send us your Admin login + FTP account via secret information?We would like to check directly your site and help you solve this issue.
Look forward to getting your reply!

 1

By: Kazim Vu
8 year ago Oct 24, 2016 at 08:42

I want to create 2 shop pages for 2 categories

By davidpineda91 in WordPressBoutique, Oct 24, 2016 at 01:37

Hi davidpineda91
We got your issues:
- Issue 1: You can create a new page with the same slidebar. (You need to enter your backend, choose pages >>Add new page. In this page you can add some shortcode as Woocommerce, Single image.. etc and you can choose the slidebar on the left ...

 1

By: Kazim Vu
8 year ago Oct 24, 2016 at 09:28

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible

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