• Customer

    Newsletter bloc

    Posted by: yolilanda88 Oct 2, 2016 at 16:16 (8 year ago)
    Hello again!
    This time im having some trouble with the newsletter bloc.
    The control pannel doesnt alloud to change the info that its shown on my frontend.
    I'd like to change it, and also translate it, but I can't find where is it.
    I add an screenshot of the module im talking about.

    Also, I wold like to know how to change the page of confirmation of subscription, or the email that is sent when a subscription its done.

    Captura-de-pantalla-2016-10-02-a-las-18.13.47-57f132d38d22d.png

  • Customer

    Posted by: yolilanda88, Oct 4, 2016 at 04:26 (8 year ago)

    Hello!!!
    I need some help with this issue.

    Thank you!
  • Customer

    Posted by: yame, Oct 5, 2016 at 01:30 (8 year ago)

    Hi mate.

    We cannot access to your website back - end. The link shows this message. (see the attachment)
    Could you please send us again your account?

    Thanks,
    Yame
  • Customer

    Posted by: yolilanda88, Oct 5, 2016 at 07:36 (8 year ago)

    Hello there!
    I sent you here the acess
  • Customer

    Posted by: yame, Oct 5, 2016 at 09:33 (8 year ago)

    Hi mate,

    To translate the text on Newsletter, please go to Localization > Translations to translate all the texts there.
    About the text Sale up to 30% On your next purchase, my coder is updating this bug in the next version.
    Please follow the themeforest to get the latest version.

    Regards,
    Yame
  • Customer

    Posted by: yolilanda88, Oct 11, 2016 at 08:48 (8 year ago)

    Hi there!
    This module doesn't appear in translations neither I can find the file where all the code should be.
    Also, I don't know where to change the info that we send, and to controle the newsletters.

    With your answer...should I assume that this module is empty and it doesn't work at all? I purchase this theme because it came with a module of newsletter, and I need it to work propperly.
  • Customer

    Posted by: yolilanda88, Oct 12, 2016 at 11:10 (8 year ago)

    Hello! After searching a lot I managed to translate it. But I really need to remove The 30% message. So, CAN you help me?

    CAN you tell me in which file I should delete that part? Thank you. I cant find this text anywhere.
  • Customer

    Posted by: yame, Oct 13, 2016 at 02:08 (8 year ago)

    Hi mate,

    Please provide me your FTP account. My coder will remove that message for you and it will be done in code.
  • Customer

    Posted by: yolilanda88, Oct 18, 2016 at 20:29 (8 year ago)

    I add my FTP in secret info
  • Customer

    Posted by: yolilanda88, Oct 19, 2016 at 18:03 (8 year ago)

    Hello! I've seen all my web different as it was yesterday... have you been working on it?

    And I have another question... the ovic newsletter pop up appears everytime I go to the index page... is there any possibility that it only appears once? Its very bad to peoples navegation in my page that whenever they like to go back to home page, that message appears again.
  • Customer

    Posted by: yame, Oct 20, 2016 at 08:51 (8 year ago)

    Hi mate.

    My coder has not changed anythings on your site. He will remove the message on Newsletter right now.
    About Newsletter popup, if you don't want it to appear again, just click on "Don't show this popup again". (pls see the attachment below)

    I will inform you when my coder finishes removing.
    Regards,
    Yame
  • Manager

    Posted by: yame, Oct 20, 2016 at 08:54 (8 year ago)

    I cannot access to your FTP. Please check this attachment below and provide your correct account.

    Thanks!
  • Customer

    Posted by: yolilanda88, Oct 20, 2016 at 18:53 (8 year ago)

    Here you got it again
    Ive try it and its ok.

    My webpage is in this rute:
    clickandbuilds/Prestashop/LaValiente

    Please dont touch anything else! Those are other projects.

  • Customer

    Posted by: yolilanda88, Oct 20, 2016 at 18:56 (8 year ago)

    The second thing... the ovic newsletter... I know that you can remove it by clicking on "Don't show this popup again", but my clients don't. I would like that it only appears once, its a nightmare to navigate with it appearing every time.
  • Customer

    Posted by: yame, Oct 21, 2016 at 02:16 (8 year ago)

    Oh I see. However it belongs to customized work and it is over my support.
    You should contact with customized services to get the best support.
    Follow in this form: http://support.ovicsoft.com/services/customized.

    Regards,
    Yame
  • Manager

    Posted by: yame, Oct 21, 2016 at 02:21 (8 year ago)

    Can you put the complete FTP account in the Secret information box, please?
    Backup your database + source code before sending us.
    Thank you!
  • Customer

    Posted by: yolilanda88, Oct 21, 2016 at 06:43 (8 year ago)

    I have send you the complete FTP account, I dont know what else do you need. I can access to my FTP with that data.
  • Customer

    Posted by: yolilanda88, Oct 21, 2016 at 06:44 (8 year ago)

    Maybe this?

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