HomeSupport System
8,888 topics
TOPIC POSTS LAST POSTER
How do I install KuteShop Childs Theme

By kelechi824 in WordPressKuteShop, Sep 12, 2016 at 08:52

Hi kelechi824,
Yes, it will be lost when you change anythings in the main theme and kutetheme>>style.css file also. You can add css in the theme options or Kutetheme-child>>style.css.
About the last question, the function.php will be changed when you update theme.
If you have any question, please contact us.
Thank you.

 6

By: Kazim Vu
8 year ago Sep 15, 2016 at 08:04

Problems menu

By Cactusplan in PrestashopLogancee, Sep 15, 2016 at 01:57

HI mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please do not hesitate to contact us if you have any problems.

Regards

 2

By: yame
8 year ago Sep 28, 2016 at 08:27

WPBakery Visual Composer - licence

By evenartpl in WordPressKuteShop, Sep 15, 2016 at 12:40

Hi evenartpl,
We are sorry, we can not give you this license, because we have purchased a license for use on our theme and when customers purchasing our theme, it is used for free. Customers could not update this plugin. We will update on our theme and you just need to ...

 1

By: Kazim Vu
8 year ago Sep 16, 2016 at 03:33

Few issue

By aristoshop in WordPressBoutique, Sep 9, 2016 at 08:35

Hi aristoshop,
- About font setting on theme options isue: To be able to display font-style when you add in theme options you have to add more"!Important" after the font name . For example:
.widget_kt_best_seller .price{ font-family: Arial !important; }
Please try it and let us know.
-About big white gap and view on ...

 4

By: Kazim Vu
8 year ago Sep 16, 2016 at 07:46

Ovic theme config

By yolilanda88 in PrestashopBoutique, Sep 15, 2016 at 19:17

Hi mate,

How is your site now? Do you need any assistance from support service?
If not, we will close this ticket, Please feel free to contact with us when you have any problems.

Thank you,
Yame

 2

By: yame
8 year ago Sep 28, 2016 at 08:30

post blog

By Elena777 in PrestashopLogancee, Aug 31, 2016 at 06:55

Hi mate.

How is your site now?
Do you need any assistance from support service?

Regards.

 6

By: yame
8 year ago Sep 28, 2016 at 09:29

translate email module

By Elena777 in PrestashopLogancee, Sep 4, 2016 at 22:01

Ok mate. So I will close this ticket.
Thank you so much.

 4

By: yame
8 year ago Sep 16, 2016 at 03:52

HOME PAGE LOOK UGLY AND MEGA MENU NOT WORKING

By tmleeek in WordPressKuteShop, Sep 14, 2016 at 04:54

Hi tmleeek,
I got your info. May i help you?

 10

By: Kazim Vu
8 year ago Sep 17, 2016 at 01:22

name change

By adioband in PrestashopBoutique, Sep 15, 2016 at 21:02

Hi mate.

How is your site now?
Do you need any assistance from support service? If not, we will close this ticket,
Do not hesitate to contact with us if you have any problems,

Regards,
Yame

 4

By: yame
8 year ago Sep 28, 2016 at 08:32

I want to get rid of the Vertical Menu

By samtugah in WordPressKuteShop, Sep 16, 2016 at 11:25

Hi samtugah,
We got your issues. Please do as this attachment file and let us know your intention.
If you have any questions, please contact us. We will help you.
Thank you!

 1

By: Kazim Vu
8 year ago Sep 17, 2016 at 02:53

Problems with slider

By yolilanda88 in PrestashopBoutique, Sep 16, 2016 at 19:17

Hi mate,

I will close this ticket.
For any queries please feel free to contact us.
Sincerely,
Yame

 2

By: yame
8 year ago Oct 12, 2016 at 10:26

Empty tabs in Categories Tab

By bkresoja in WordPressKuteShop, Sep 16, 2016 at 07:10

Hi bkresoja,
Your issue has been fixed, if you have any question, please contact us. We will help you.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with us.
Sincerely, ...

 7

By: Kazim Vu
8 year ago Sep 19, 2016 at 02:56

theme no longer working on phones and tablets

By bittle8 in WordPressBoutique, Sep 18, 2016 at 15:50

Hi bittle8,
Your issues solved directly on your site. If you have any questions, please contact us.
Have a nice day!

 2

By: Kazim Vu
8 year ago Sep 20, 2016 at 02:00

Change Header for One Page

By TheWanderfulSoul in WordPressBoutique, Sep 16, 2016 at 21:24

Hi
We got the results from our developers. About your intentions, you need to customize it. You can do by yourself or use our CUSTOMIZED SERVICES, we will help you.
If you have any questions, please contact us.
Thank you!

 4

By: Kazim Vu
8 year ago Sep 19, 2016 at 09:50

Kuteshop Template Problem with Top-Header

By Dorset16 in HTML TemplatesKuteShop, Sep 19, 2016 at 06:26

Hi mate,

Do you need any assistance from support service?
If not, we will close this ticket. Please contact with us if you have any problems.

Regards,
Yame

 2

By: yame
8 year ago Oct 17, 2016 at 02:07

Slider on the mobile version is not resposive

By danferboc in PrestashopSuperShop, Aug 29, 2016 at 23:49

I will be grateful if your issue is solved, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.
Thank you very much!
Yame

 17

By: yame
8 year ago Sep 20, 2016 at 01:04

Fatal error: Call to undefined method Vc_License WHEN LOGIN IN

By idmaintzain in WordPressKuteShop, Aug 30, 2016 at 20:48

Hi idmaintzain,
We check your issues however it is still working well.
If you have other questions, please contact us. We will help you.
Thank you!

 17

By: Kazim Vu
8 year ago Sep 20, 2016 at 02:08

Compare is not working

By smartmbbs in WordPressBoutique, Aug 22, 2016 at 08:14

Hi smartmbbs,
Because you do not install our theme, so we can not help you much in this case. We are sorry.

Kazim Vu!

 35

By: Kazim Vu
8 year ago Sep 22, 2016 at 10:36

Configure Image slider width for your homepage

By yolilanda88 in PrestashopBoutique, Sep 13, 2016 at 18:37

I accessed to your site, however when I went to Modules and Services, it said this message. (pls see the attachment)
It seems that your site has virus and pls check it again to make sure that it always be safe.
Thanks, Yame

 3

By: yame
8 year ago Sep 21, 2016 at 01:13

version 2.9.0

By MaciekVT in PrestashopSuperShop, Sep 6, 2016 at 10:10

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

 8

By: yame
8 year ago Oct 28, 2016 at 01:50

Number of products in the cart

By MaciekVT in PrestashopSuperShop, Sep 15, 2016 at 11:43

Hi mate,

How is your site now?
Do you need any assistance from support service?

Regards,
Yame

 6

By: yame
8 year ago Oct 18, 2016 at 10:14

Deals of the day module

By hjchohan in PrestashopSuperShop, Sep 21, 2016 at 16:03

Hi mate,

How is your site now?
Do you need any assistance from support service? if not we will close this ticket
Please contact with us when you have the problems,

Regards,
Yame

 2

By: yame
8 year ago Oct 11, 2016 at 03:16

Double discount on Item product

By Kondividi in PrestashopLondon Stars, Sep 8, 2016 at 09:22

Hi mate,

I apologize for reply late. My coder has checked carefully your issue with the product named CHIARINI BOLOGNA. He said that this is caused by Prestashop. Just because the core data that Prestashop provide is wrong and we just configure the theme based on that. Especially this is happening ...

 5

By: yame
8 year ago Sep 28, 2016 at 08:49

Regarding Jquery Issue

By amitaroraonline in WordPressKuteShop, Sep 21, 2016 at 18:28

Hi amitaroraonline,
We got your intention. However, this issue is related to custom work. We are sorry, we do not support for the customize work so we can not help you much in this case, you need to custom your site follow your intention or contact to our customized service, they ...

 1

By: Kazim Vu
8 year ago Sep 22, 2016 at 01:44

Side bar header

By kammiofficial in WordPressBoutique, Sep 8, 2016 at 18:51

You can try the method below. Hope it useful for you.
Please enter the Dashboard, choose Theme Options>> Custom JS/CSS and add these codes. Do not forget click on SAVE button, reload your page and let us know your result. (see the attachment screenshot)
.block-category-carousel {
background-image:none;
}

 4

By: Kazim Vu
8 year ago Sep 22, 2016 at 10:10

Sizing for items

By kammiofficial in WordPressBoutique, Sep 5, 2016 at 11:56

Hi kammiofficial,
Thank for using our theme. If you have other questions, please contact us.
Have a nice day!

 5

By: Kazim Vu
8 year ago Sep 22, 2016 at 09:36

Kute Shop Option 7 Header Menu Problem

By arzu_ocal in HTML TemplatesKuteShop, Sep 21, 2016 at 21:49

I will be grateful if your issue is solved. If you are satisfied with us support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads.
It will be the encouragement for us to do this job
Thank you so much.
Yame

 5

By: yame
8 year ago Sep 23, 2016 at 01:47

Blog tags separation problem

By efgieel in PrestashopLogancee, Jul 15, 2016 at 13:22

Thanks for your Invitation to collaborate. I am the local person.
We are very honored to become collaborators with the other software development services. That will always bring customers get the service to develop. Hope that you will visit our country in the near future.

If you are satisfied with us ...

 22

By: yame
8 year ago Sep 23, 2016 at 01:44

Remove best sellers and other modules from right column

By kuboobuk in PrestashopLogancee, Sep 21, 2016 at 22:46

Hi mate

I will be grateful if your issue is solved. Would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It will be the encouragement for us.

Thank you so much.
Yame

 3

By: yame
8 year ago Sep 23, 2016 at 01:46

Installation Service

By Breeahn in WordPressBoutique, Sep 23, 2016 at 07:24

Hi Breeahn
We can not connect with your FTP account. Can you delete all and re-install it? (create a new database and install wordpress wordpress only). We will help you install Boutique theme.
Look forward to getting your reply!
Kazim Vu.

 2

By: Kazim Vu
8 year ago Sep 23, 2016 at 08:14

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES