• Customer

    HOME PAGE LOOK UGLY AND MEGA MENU NOT WORKING

    Posted by: tmleeek Sep 14, 2016 at 04:54 (8 year ago)
    please have a look , what exactly happening ?
    http://alarabshop.com

    MEGA MENU NOT WORKING AND PRODUCTS NOT LOOKING WELL AT ALL

  • Customer

    Posted by: Kazim Vu, Sep 14, 2016 at 08:03 (8 year ago)

    Hi tmleeek
    We entered your site and saw that you just completed the first step is to install the theme. The next step you need to do is after installing, how to setting Kute Shortcode, kute widget,... You need to study our documentation. It is easy to understand. Please do steps by steps and let us know your result.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 14, 2016 at 08:03 (8 year ago)

    Hi tmleeek
    We entered your site and saw that you just completed the first step is to install the theme. The next step you need to do is after installing, how to setting Kute Shortcode, kute widget,... You need to study our documentation. It is easy to understand. Please do steps by steps and let us know your result.
    Thank you!
  • Customer

    Posted by: tmleeek, Sep 14, 2016 at 11:49 (8 year ago)

    Hello , i do the steps , but look how destroyed is the design , please do not do me a copy and paste , have serious look at my website i am in serious trouble , i spent a time to open a ticket your way , please solve this , my time should not go in a copy and paste .
  • Admin

    Posted by: james, Sep 14, 2016 at 12:07 (8 year ago)

    Hi,

    Could you send me the admin login plus one FTP account? I will help you to check your site.

    It is end of the working day for today now. I will help you to check your site when I wake up.

    Many thanks for your patience!
  • Customer

    Posted by: tmleeek, Sep 14, 2016 at 20:48 (8 year ago)

    hello i have add it in the secret information of this post , and i will be wait for your help .
  • Customer

    Posted by: Kazim Vu, Sep 15, 2016 at 10:38 (8 year ago)

    Hi tmleeek,
    We can not login your ftp account. Please re-check it and let us know.
    - About Mega menu issue: You need to go to Dashboard, choose Appearance>> Menus>> select Main menu and do follow the attachment screenshot.
    - About Products issue: Please add more products in to the shop page, we will help you fix it.
    Thank you!
  • Customer

    Posted by: tmleeek, Sep 16, 2016 at 01:45 (8 year ago)

    thank you for letting me know how to fix the mega menu

    all is left is now is the look in the home page

    i have duplicate the products for your request please help me out .
  • Customer

    Posted by: Kazim Vu, Sep 16, 2016 at 02:57 (8 year ago)

    Hi tmleeek,
    Do you want to remove it? Please enter the Dashboard, select Products and click on the product that you want to remove.
    If you have any question, please contact us. We will help you.
    Thank you!
  • Customer

    Posted by: tmleeek, Sep 16, 2016 at 04:04 (8 year ago)

    and i fix the ftp you can user it now in port 21
  • Customer

    Posted by: Kazim Vu, Sep 17, 2016 at 01:22 (8 year ago)

    Hi tmleeek,
    I got your info. May i help you?

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