• Customer

    Few issue

    Posted by: aristoshop Sep 9, 2016 at 08:35 (8 year ago)
    Hi there,

    First of all you guys did great job on theme I really enjoy working on it although it's not really 100% rtl support but the code is well written so adjustment are easy to made so I'll be happy to rank you 5 star on theme forest. I do have a few issue I couldn't resolved myself and will appreciate your help.

    1. On my theme option I don’t see font family section from unknown reason, since my website language isn’t English the default font doesn't work well for me and on some web browser I can see the text.

    2. In regards to my shop page banners, I did everything as mention in the documentation but the photo doesn’t appear in the slider, I am using rtl version: http://www.taho.co.il/shop/ Can you please help me figure that out?

    3. On rtl version when setting up a row on visual composer to stretch row and contact the entire row is being moved to the left by -366.5px while I can fix it with custom css on most page in some places I can control the css such as in order details pages etc. any idea how to fix it ?

    4. Since I'm doing a few css changes I'm using a child theme however I can't seem to have setup import css of syle.min.css, if you can have a lot and let me know what I'm doing wrong it will be much appreciated.

    Thank you,

    Tom

  • Customer

    Posted by: Kazim Vu, Sep 12, 2016 at 10:37 (8 year ago)

    Hi aristoshop,
    We checked your site and got the same as you mentioned.
    About issues 1 + 3: We need help from our developers. We will answer you soon when we get the results from them.
    Issue 2: Please check the photo in Revolution Slider again. You need add more than one photo in there.
    Issue 4: Please update the latest theme version and let us know your result.
    Thank you!
  • Customer

    Posted by: Kazim Vu, Sep 13, 2016 at 08:13 (8 year ago)

    Hi aristoshop,
    - Issue 1: Because you have set additional font-family in bootstrap.min.css, it has weighed up the font-family in style.min.css. That why your site is not getting font-family. Please remove it and let us know your results. (you can see the attachment sceenshot)
    Thank you!
  • Customer

    Posted by: aristoshop, Sep 15, 2016 at 15:14 (8 year ago)

    Hi guys,
    I update my theme to the latest version.
    I manage to solve the small issue but I do have a major problem with responsive viewport when I use the rtl version. On mobile phone there is a big white gap in the left and also when viewing the website on smaller resolution than 1920X1080 (I try different resolution and different browser.) it seems that:

    class="rtl home page page-id-632 page-template page-template-templates page-template-fullwidth page-template-templatesfullwidth-php logged-in wpb-js-composer js-comp-ver-4.11.2.1 vc_responsive"

    Is affecting the entire site when I switch the direction to ltr the responsive issue resolved but that’s creating a lot more different problems with visual composer.

    So as for now I really need your help to fix it as some of my clients see half a website.

    (I try working with a fresh install on sub domain without my css changes and still I have that issue).
    On a different note the problem I have with the font is that I don’t see the font setting on my theme option at all. (attached screen shot)

    Thank you for your help

    Tom
  • Customer

    Posted by: Kazim Vu, Sep 16, 2016 at 07:46 (8 year ago)

    Hi aristoshop,
    - About font setting on theme options isue: To be able to display font-style when you add in theme options you have to add more"!Important" after the font name . For example:
    .widget_kt_best_seller .price{ font-family: Arial !important; }
    Please try it and let us know.
    -About big white gap and view on smaller resolution than 1920X1080 issues: We need help from our developers. We will answer you soon when we get the results from them.
    Thank you!

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