• Customer

    version 2.9.0

    Posted by: MaciekVT Sep 6, 2016 at 10:10 (8 year ago)
    Hello,
    we made update of the first 5 numbers (version 2.9.0) and do not want to change all the files. Do we have to update any additional files that everything was OK?
    And one more issue I wrote about a few months ago: Ovic Flexible Brands Module. First brand has problem with translation of the products. The message is ”Ad to cart”, but it should be translated: “Dodaj do koszyka” – as it is in next brands in this module.


    Thank you in advance for the answer

  • Customer

    Posted by: yame, Sep 7, 2016 at 04:16 (8 year ago)

    Hi mate.

    You just have to update the needed files in the change_log of v.2.9.0. Backup all your database and source code before updating.
    Another issue, could you please provide us your website back - end account? We would like to check it first.

    Thank and look forwards to getting back your reply soon.
    Regards.
    Yame
  • Customer

    Posted by: MaciekVT, Sep 8, 2016 at 06:23 (8 year ago)

    Hi,

    please check the attachements.
  • Manager

    Posted by: yame, Sep 8, 2016 at 06:49 (8 year ago)

    Thank you. I will send your requirement to my coder and he will check it for you.
    Please be patient to wait for us.
    Regards.
    Yame
  • Manager

    Posted by: yame, Sep 17, 2016 at 00:56 (8 year ago)

    Excuse me, mate. Could you please provide us your FTP account? My coder would like to check on your code.
    Please Backup all your database and source code before sending us.
    Thanks
    Yame
  • Customer

    Posted by: MaciekVT, Sep 21, 2016 at 08:53 (8 year ago)

    Check secret information.
  • Manager

    Posted by: yame, Sep 22, 2016 at 02:16 (8 year ago)

    Thanks mate. I got it. Please be patient to wait for us.
    I will inform you when I get any strong feedback from my coder.
    Regards.
  • Customer

    Posted by: yame, Oct 17, 2016 at 01:50 (8 year ago)

    Hi mate.

    I sent you the request that could you please provide again your website back end + FTP account in other ticket (http://support.ovicsoft.com/topic/show-topic/23257). Have you received it?

    Please contact with us if you have any problems.
    Regards,
    Yame
  • Customer

    Posted by: yame, Oct 28, 2016 at 01:50 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible