• Customer

    Number of products in the cart

    Posted by: MaciekVT Sep 15, 2016 at 11:43 (8 year ago)
    Hi,

    I wrote about ut few months ago, but it still is the problem in our shop, and I know it's the SuperShop problem (because in basic templete it's fine): when I put 1 item to cart - I see 1 product. But when I'm in the cart and I increase the number of products - the number still shows first number and the price doesn't increase! Please solve this problem! ASAP!

  • Customer

    Posted by: yame, Sep 16, 2016 at 01:36 (8 year ago)

    Hi MaciekVT,

    I've checked your issue. It really has the matter when increasing the number of products in cart. However when I reloaded page, it shown the correct quantity after increasing.

    Ok mate, I sent your issue to my coder and he will check it later.
    Thanks for your patience.

    Regards.
    Yame
  • Customer

    Posted by: yame, Sep 17, 2016 at 00:56 (8 year ago)

    Excuse me, mate. Could you please provide us your FTP account? My coder would like to check on your code.
    Please Backup all your database and source code before sending us.
    Thanks
    Yame
  • Customer

    Posted by: MaciekVT, Sep 21, 2016 at 08:53 (8 year ago)

    Check secret information
  • Manager

    Posted by: yame, Sep 22, 2016 at 02:14 (8 year ago)

    Thanks mate. I got it. Please be patient to wait for us.
    I will inform you when I get any strong feedback from my coder.
    Regards.
  • Customer

    Posted by: yame, Oct 11, 2016 at 03:02 (8 year ago)

    Hi,
    Have you change your website back - end account?
    Do you need any assistance from us? If so, please provide us again your account.
    Thanks,
  • Customer

    Posted by: yame, Oct 18, 2016 at 10:14 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?

    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible