• Customer

    Repeated Issues with Theme – Request for Immediate Fix & Explanation

    Posted by: bestgradeorganics Jul 14, 2025 at 11:51 (a day ago)
    Dear [Theme Support Team],

    I hope you’re doing well.

    I’m writing to raise a serious concern regarding recurring issues I’ve been facing with your theme on my website. Despite previous fixes, the same problems keep returning, and new ones are emerging as well. Below are the details:

    Cart Dropdown CSS – The dropdown style is broken again and not consistent with the default theme design.

    Wishlist Page Icons – Default icons are not loading or appearing properly.

    Cart Page – Layout and some features are misaligned or not functioning as expected.

    Header Issues – We’ve already faced problems with the header styling and functionality, and they’re recurring.

    Theme Compatibility – The theme does not appear to be updated for the latest version of WooCommerce, causing additional compatibility issues.

    This is affecting the user experience and making it difficult to manage the website smoothly. I request you to please:

    Fix these issues as soon as possible.

    Explain what was causing these issues, and

    Share how exactly you’re fixing them, so I can avoid or fix similar issues in the future.

    This is quite urgent, and I would appreciate your immediate attention to this matter.

    Looking forward to your prompt response.

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