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Problem to charge a product on wcfm marketplace

By antoniod38 in WordPressBoutique, Sep 26, 2022 at 11:10

Great job. So I will close this ticket. If you need help, please submit a new one + provide the admin account, I will help you to check

Regards,
Yame

 3

By: yame
2 year ago Sep 30, 2022 at 04:05

The homepage is duplicated content

By Abakar in WordPressElinor, Sep 28, 2022 at 13:45

Hi @Abakar

I cannot access your site to check: https://prnt.sc/takA3gve0hf3
So you can do this guideline: Go to Elementor >> Settings >> General >> and tick the box Footer: https://prnt.sc/wKGZslJgX2Nz
Then the duplicated issue will be solved.
Pls check and let me know. If it does not work, pls provide the correct admin account.

Regards,
Yame

 1

By: yame
2 year ago Sep 29, 2022 at 03:41

template

By AlexNapo72 in WordPressBoutique, Sep 29, 2022 at 08:23

Hi @AlexNapo72

Sorry for the delay. We had trouble with the support system the last few days.
This is the term for Themeforest. We develop the theme and release it on the Market. You try to contact the Admin of Themeforest to ask for this.
We will always support you when you need ...

 1

By: yame
2 year ago Oct 6, 2022 at 04:29

Modify footer

By Toto69002 in WordPressOcolus, Sep 19, 2022 at 22:42

Or pls connect me via skype ID: vetyame
I will check your site online by using teamviewer. Thank you!

 10

By: yame
2 year ago Sep 30, 2022 at 02:02

logo not changing and homepage redirect to blog

By jamaicageomikoze in WordPressArmania, Oct 2, 2022 at 00:55

Hi @jamaicageomikoze

I cannot access your site: https://prnt.sc/jmMxUfIKMMXt
And pls refer to this documentation. I also answer this issue: https://armania.kutethemes.net/documentation/docs/faqs/4-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

If your site still does not work, pls provide the correct account, I will help you to check

Regards,
Yame

 2

By: yame
2 year ago Oct 3, 2022 at 01:55

how to change or edit the see more button of the circle slider

By ericbernhardt in WordPressBiolife, Sep 26, 2022 at 19:55

I see that you use HTML for the Category section on your site.
And if you want to use the HTML, you can change the link here: https://prnt.sc/Q6FP5j_4MyF4

However, we are wondering why you don't use our shortcodes included in the theme to build. Here we build the theme based on the ...

 8

By: yame
2 year ago Oct 6, 2022 at 10:28

How to edit each of the menu?

By ericbernhardt in WordPressBiolife, Sep 27, 2022 at 17:43

Ah, I see your point. However, the header is not the thing that you can modify as the Footer.
Because Footer is a page, a page can be edited with Elementor. We have several header styles as you can see in Theme Options. Each style will have its own settings and ...

 6

By: yame
2 year ago Oct 6, 2022 at 02:54

Header Edit

By fabianobim in WordPressDukamarket, Oct 5, 2022 at 17:47

Yes. Because you still enable the Meta box mode in Custom Theme Options. And there are some different configurations from the Theme Options.
On both Theme Options and Custom Theme Options, you use the same Header style (13), but you add different menus:
- Theme Options: https://prnt.sc/KBWpGPV16Ibj
- Custom Theme Options: https://prnt.sc/zQtVpCv10nkO

So, you ...

 3

By: yame
2 year ago Oct 7, 2022 at 01:58

I can't change my website header logo and need a proper documentation

By varunpatel6367 in WordPressDukamarket, Oct 7, 2022 at 12:36

Hi @varunpatel6367

I guess that you still enable the Meta box mode in Custom Theme Options. That's why when you change the logo in Theme Options, it does not apply for your site.
So, I hope that this document will help you to solve the problem: https://dukamarket.kutethemes.net/documentation/docs/faqs/3-what-should-i-do-if-all-settings-in-theme-options-are-not-applied/

If you still cannot solve this ...

 1

By: yame
2 year ago Oct 10, 2022 at 02:20

fixed navber, images thumbnail not importing, only three products displayed per row on shop page

By Frankonet001 in WordPressDukamarket, Oct 8, 2022 at 05:05

Hi @Frankonet001

1. Mix 2 styles for the sticky menu: It will be a customized job. We do not support this when mixing 2 styles.

2. shop page only three products are displayed per row: I see that it shows 4 products per row: https://prnt.sc/l6T85T6DoZGd

3. images thumbnails are not importing: I don't ...

 1

By: yame
2 year ago Oct 10, 2022 at 02:42

Please deactivate to activate on main domain!

By danap14 in WordPressBoutique, Oct 10, 2022 at 08:09

Hi @danap14,

I am sorry for the delay. I got into trouble with the system.
Which domain do you want to activate with this license? Pls let me know then I will help you to check

Regards,
Yame

 2

By: yame
2 year ago Oct 12, 2022 at 10:32

The template is not displayed correctly!!!!

By mathiashackenbracht in WordPressTuran, Oct 7, 2022 at 13:05

I cannot access your site: https://prnt.sc/vF4UBK4lAGwo
And pls take a screenshot of the location you see the error. Thanks!

 9

By: yame
2 year ago Oct 13, 2022 at 01:16

my home page in desktop shows mobile version

By hebowen360 in WordPressTechOne, Oct 14, 2022 at 04:17

Hi @hebowen360

As I check, the old domain is still using the theme, and it still works.
So please make sure that you will just only use only one demo to install our theme. And we will just support the registered domain.
Pls take screenshots, and provide accounts then we will check it ...

 1

By: yame
2 year ago Oct 14, 2022 at 09:01

License Code

By diegodagsgl1 in WordPressTechOne, Oct 14, 2022 at 16:52

Ah. If you want to use the Elementor Pro, then you have to purchase its license. Because when developing the theme, we just use the basic version of this plugin to make sure that we can build the content based on this template.
So when the customers purchase the theme, they ...

 3

By: yame
2 year ago Oct 18, 2022 at 10:06

How can I disable/hide the Footer on Mobile? Thank You

By antoniod38 in WordPressBoutique, Oct 5, 2022 at 15:29

DONE. He updated the theme to fix this bug for you.
Pls check it again

 6

By: yame
2 year ago Oct 20, 2022 at 06:48

email send out from woocomerece goes to spam

By hebowen360 in WordPressTechOne, Oct 20, 2022 at 01:04

Hi @hebowen360,

Could you please let me know clearly your issue?
Help me to take screenshots of the problem then my coder will check it for you. Thank you!

Regards,
Yame

 1

By: yame
2 year ago Oct 21, 2022 at 09:57

Problems with WooCommerce

By marketingkpk in WordPressDukamarket, Oct 11, 2022 at 12:08

Via Skype, we already discussed your issue.
So please contact your hosting manager to ask for the information that we exchanged, then let me know the result.
Thank you!

 15

By: yame
2 year ago Oct 25, 2022 at 02:21

Can you describe the procedure for creating or moving customizations to child theme?

By antoniod38 in WordPressBoutique, Oct 25, 2022 at 13:33

Hi @antoniod38,

In order to create the Child theme, you can use the plugin Child Theme Configurator.
However, you should take screenshots of the parts that you "customized the theme", then my coder will give you the exact guidelines.

Regards,
Yame

 1

By: yame
2 year ago Oct 26, 2022 at 09:37

Add 2 product in cart

By beriiiberiii in WordPressKuteShop, Oct 25, 2022 at 21:43

Thank you!

I sent your accounts to my coder. He will help you to check the problem. I will inform you when I get his answer.

 3

By: yame
2 year ago Oct 28, 2022 at 02:07

Problem with main menu of theme

By devno3 in WordPressDukamarket, Oct 24, 2022 at 12:56

oh. it's great.
So please let me know when you get the trouble.

Have a nice day!
Yame

 5

By: yame
2 year ago Nov 1, 2022 at 01:31

VAT column

By alexauger76 in WordPressEcotech, Oct 31, 2022 at 21:36

Hi Alexandre,

Please take a screenshot to describe your intention clearly.
And provide the admin account. Then I will know exactly what you want and help you to check it. Thank you!

Regards,
Yame

 1

By: yame
2 year ago Nov 1, 2022 at 02:05

Loop in the site

By antoniod38 in WordPressBoutique, Nov 1, 2022 at 10:45

Hi @antoniod38,

I cannot access your site: https://prnt.sc/Gwu_W4Zpg9MD
Pls check the account again and provide the correct one.
And take a screenshot of your issue, I will check faster. Thanks!

Regards,
Yame

 1

By: yame
2 year ago Nov 2, 2022 at 02:20

it goes in a loop

By antoniod38 in WordPressBoutique, Nov 2, 2022 at 11:10

Hi, @antoniod38

This is your site when I view: https://drive.google.com/file/d/1dtky_90FUiXBjsMjdwcquji0lt3Gm22K/view?usp=sharing
I don't see any loop issue as you said above. So could you please take a screenshot to describe your issue?
Then I will help you to check it again. Thank you!

Regards,
Yame

 1

By: yame
2 year ago Nov 3, 2022 at 02:49

infinite reload after click Flag english (WPML plugin)

By antoniod38 in WordPressBoutique, Nov 4, 2022 at 16:13

Hi,

Because we have to check many times, but now we cannot access your site: https://prnt.sc/6rT7xkWC3xko
You might change the account.
So please provide again the correct account. My coder will continue to check it. Thanks!

 2

By: yame
2 year ago Nov 15, 2022 at 08:18

Theme shows the mobile version in larger screens

By vmv88 in WordPressBoutique, Nov 8, 2022 at 06:25

Hi,

So please follow this ticket: https://support.kutethemes.com/topic/show-topic/85067 to get the latest feedback.
Thank you!

Regards,
Yame

 1

By: yame
2 year ago Nov 8, 2022 at 08:25

Cannot preview inactive themes

By greenrep in WordPressElinor, Nov 6, 2022 at 23:05

DONE. My coder updated the plugin Toolkit and the problem was solved.
Pls check your site again then let me know.

 7

By: yame
2 year ago Nov 11, 2022 at 06:59

Header Dukamarket problems

By Hillup in WordPressDukamarket, Nov 9, 2022 at 13:06

1. You can install the plugin Loco Translate, then translate this text in Loco >> Themes: https://prnt.sc/yUx9Ipz3fkL5
2. You can translate this text here: https://prnt.sc/iXo2ANw89062

If you are satisfied with this support, I hope that you will go to this website: https://themeforest.net/item/dukamarket-multipurpose-wordpress-theme/reviews/32652450 and rate 5 stars for us there. Thank you so ...

 3

By: yame
2 year ago Nov 11, 2022 at 07:14

How do i install theme updates?

By antoniod38 in WordPressBoutique, Oct 3, 2022 at 09:27

Excuse me, I don't understand. The update process was described above on this ticket.
Could you please explain clearly what you mean? Then I will give you the correct answer.

 9

By: yame
2 year ago Nov 16, 2022 at 08:09

Template

By AlexNapo72 in WordPressBoutique, Nov 15, 2022 at 08:56

Ah, there will be no plugin that will help you to keep the customizations when you update the theme.
You have to back up all the customizations, or move all to the Child theme => and then update the theme.
It will be safe for your site.

 3

By: yame
2 year ago Nov 18, 2022 at 08:28

duplicate content

By marketingkpk in WordPressDukamarket, Nov 15, 2022 at 16:44

You're welcome :)
So if you have any problems, just let me know and provide the admin account + take the screenshots.
I will help you to check all.

Have a nice day!
Regards,
Yame

 3

By: yame
2 year ago Nov 17, 2022 at 01:29

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