• Customer

    How do i install theme updates?

    Posted by: antoniod38 Oct 3, 2022 at 09:27 (2 year ago)
    HI! How do i install theme updates? Is it possible to have your support? Thank you

  • Customer

    Posted by: yame, Oct 6, 2022 at 04:24 (2 year ago)

    Hi @antoniod38

    Sorry for the delay. We had trouble with the support system the last few days.
    Do you care about the update the theme to a higher version? Could you let me know your intention then I will give you the correct support?

    Regards,
    Yame
  • Customer

    Posted by: antoniod38, Oct 7, 2022 at 10:18 (2 year ago)

    Hello! Yes, I would like the update the theme to a higher version. Thank you Yame
  • Manager

    Posted by: yame, Oct 10, 2022 at 01:52 (2 year ago)

    In order to update the new version of the theme, please follow these steps:
    S1: Go to Appearance >> Themes and Activate the default theme of WordPress
    S2: Still in Appearance >> Themes >> hover on the Boutique theme and click the Delete button at the down-right corner.
    S3: Upload the new theme version package on your site >> wait for the loading process and then Activate again that version >> then you have the new version of the theme.

    BIG NOTE: Please make sure that you don't have any own customization of still don't change any default functions of the theme.
    If not, all will be lost when you update the theme. So, it's better when you backup or move all customization to the Child theme.

    If you need to ask anything, please let me know

    Yame
  • Customer

    Posted by: antoniod38, Oct 19, 2022 at 15:42 (2 year ago)


    I have already customized the theme, a complete site, I would not want to miss anything. Is updating a necessary step for the functionality of the site?
  • Manager

    Posted by: yame, Oct 20, 2022 at 04:18 (2 year ago)

    If you customized the theme, it would be better when you DON'T update the theme.
    Because we will not know what you customize, and perhaps some files we update will be the same as the part you customize. All will be lost.
    By the way, you still need to use the latest versions of this theme to get the latest functions we update. We don't support the customized site also.
    So please move all customization to the Child theme and update the theme to the latest version.
  • Customer

    Posted by: antoniod38, Oct 20, 2022 at 10:48 (2 year ago)

    How do I move all customization to the Child theme and update the theme to the latest version? Can help me?
  • Manager

    Posted by: yame, Oct 21, 2022 at 09:55 (2 year ago)

    You have to do it by yourself because we cannot know what you customized. I think you must have a file to note all the customization.
    Then you copy all those customization to the Child theme, and update theme normally.
  • Customer

    Posted by: antoniod38, Nov 16, 2022 at 07:57 (2 year ago)

    Hi! Do you have a guide or documentation when I see the theme update procedure?
  • Manager

    Posted by: yame, Nov 16, 2022 at 08:09 (2 year ago)

    Excuse me, I don't understand. The update process was described above on this ticket.
    Could you please explain clearly what you mean? Then I will give you the correct answer.

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