Kutethemes

Customer

Add 2 product in cart

Posted by: beriiiberiii Oct 25, 2022 at 21:43 (2 year ago)

Good evening, I have the problem that when I add a product from the customizer to the cart, instead of adding just one product, it adds two.
On some articles he adds one, on others he adds two.
Can the problem be solved?
A thousand thanks

Customer

Posted by: yame, Oct 26, 2022 at 08:58 (2 year ago)

Hi @beriiiberiii,

Could you please help me to take screenshots of your issue?
Then I will understand, I will check it faster. Thank you!

Regards,
Yame
Customer

Posted by: beriiiberiii, Oct 27, 2022 at 14:28 (2 year ago)

Attached as required.
As you can see, in photo 1-2 I customize the product and when I click add to cart it puts two products in the cart.
The creator of the customizer plugin told me it's possible there are some plugins that conflict but I can't figure out which ones, if that's the problemAttached as required.
As you can see, in photo 1-2 I customize the product and when I click add to cart it puts two products in the cart.
The creator of the customizer plugin told me it's possible there are some plugins that conflict but I can't figure out which ones, if that's the problem

1-min-635a957b840c4.PNG
2-min-635a957b843a7.PNG
3-min-635a957b84854.PNG
Manager

Posted by: yame, Oct 28, 2022 at 02:07 (2 year ago)

Thank you!

I sent your accounts to my coder. He will help you to check the problem. I will inform you when I get his answer.

Advanced Search

Category Username ID Topic

FORUM CATEGORIES

WordPress
- Armania 26
- Biolife 29
- Boutique 60
- Dukamarket 28
- Ecotech 7
- Elinor 12
- KuteShop 26
- Masino 1
- Moozo 5
- Ocolus 5
- TechOne 25
- Turan 6
- Umeno 13
- Uminex 11
Prestashop
- Boutique 0
- Logancee 0
- London Stars 0
- SuperShop 0
HTML Templates
- Alesia 0
- Biolife 0
- Boutique 0
- EDO 0
- Envy 0
- Krystal 0
- KuteShop 0
- Leka 0
- LuckyShop 0
- Quinto 0
- Techone 0