• Customer

    The template is not displayed correctly!!!!

    Posted by: mathiashackenbracht Oct 7, 2022 at 13:05 (2 year ago)
    Good day,

    we have the following problem with the installation. The template is not displayed correctly!!!!

    The process:
    We have installed the template and then loaded the data.


    urgently need support

  • Customer

    Posted by: yame, Oct 10, 2022 at 02:22 (2 year ago)

    Hi @mathiashackenbracht

    Could you please provide the admin + FTP account?
    I would like to check your site and help you to solve it later. Now I don't have anything to check
    Thank you!

    Regards,
    Yame
  • Customer

    Posted by: mathiashackenbracht, Oct 10, 2022 at 07:04 (2 year ago)

    https://moll-tools.de/

    Login FTP: cooltools

    PW: R60p~us5

    Domain: cooltools.de

    wordpress:
    mathias@onreach.de
    pw:*gq1w0e9i%h%$Vgc
  • Customer

    Posted by: mathiashackenbracht, Oct 10, 2022 at 13:11 (2 year ago)

    can you help us?
  • Manager

    Posted by: yame, Oct 11, 2022 at 01:51 (2 year ago)

    Thanks for your accounts.
    However, pls do not publicize the accounts here. It is not safe for your site when anyone can see it.
    You can add it in the Secret information box below.

    =================================
    Can I reset your site and re-install the theme from scratch? Which homepage do you require?
    Pls let me know then I will know how to support you. Thank you!
  • Customer

    Posted by: mathiashackenbracht, Oct 11, 2022 at 03:27 (2 year ago)

    Yes, they can do that.

    We need Tuan 2
  • Customer

    Posted by: mathiashackenbracht, Oct 11, 2022 at 07:45 (2 year ago)

    Please delete this post after solution
  • Manager

    Posted by: yame, Oct 11, 2022 at 08:52 (2 year ago)

    It's done. Pls check your site again then let me know.
    Now your site is working with home 02.

    If you are satisfied with this support, I really hope that you will go to this website: https://themeforest.net/item/turan-multipurpose-woocommerce-wordpress-theme/reviews/21086670 and rate 5 stars for me there. Thank you so much!!!!

    Yame
  • Customer

    Posted by: mathiashackenbracht, Oct 12, 2022 at 15:15 (2 year ago)

    perfect. very cool.

    but now we have a new problem alert:

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 472 der Datei /var/www/vhosts/moll-tools.de/httpdocs/wp-content/themes/turan/framework/settings/enqueue.php verursacht. Fehlermeldung: Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/moll-tools.de/httpdocs/wp-content/themes/turan/framework/settings/enqueue.php:472
    Stack trace:
    #0 /var/www/vhosts/moll-tools.de/httpdocs/wp-content/themes/turan/framework/settings/enqueue.php(551): Turan_Assets::dequeue_scripts()
    #1 /var/www/vhosts/moll-tools.de/httpdocs/wp-includes/class-wp-hook.php(307): Turan_Assets::load_scripts('')
    #2 /var/www/vhosts/moll-tools.de/httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
    #3 /var/www/vhosts/moll-tools.de/httpdocs/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
    #4 /var/www/vhosts/moll-tools.de/httpdocs/wp-includes/script-loader.php(2156): do_action('wp_enqueue_scri...')
    #5 /var/www/vhosts/moll-tools.de/httpdocs/wp-includes/class-wp-hook.php(307): wp_enqueue_scripts('')
    #6 /var/www/vhosts/moll-tools.de/httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
    #7 /var/www/vhosts/moll-tools.de/httpdocs/wp-includes

  • Manager

    Posted by: yame, Oct 13, 2022 at 01:16 (2 year ago)

    I cannot access your site: https://prnt.sc/vF4UBK4lAGwo
    And pls take a screenshot of the location you see the error. Thanks!

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