HomeSupport System
8,888 topics
TOPIC POSTS LAST POSTER
Woocommerce Shop Page Product Images Issues

By SwiftITsol in WordPressKuteShop, Nov 26, 2021 at 13:30

Hi @SwiftITsol,
Could you please backup your site and update theme again? I will check and update this issue

 17

By: Maason
3 year ago Dec 17, 2021 at 01:07

demo taking too much time to import

By krishku in WordPressMoozo, Dec 17, 2021 at 09:48

Goodmorning @krishku
It's updated. Please check your site again and let me know your results
Regards,
Maason

 5

By: Maason
3 year ago Dec 22, 2021 at 02:31

Demo setup issue

By graphicgodz in WordPressBiolife, Dec 16, 2021 at 13:12

Hi graphicgodz,
I sent your issue to the author of theme, they will check and update soon.
Please wait... I will inform you and it's done.
Thanks you and have a great day!
Regards,
Maason

 18

By: Maason
3 year ago Dec 19, 2021 at 01:03

Double Product Name in Notice

By zenpros in WordPressEcotech, Dec 8, 2021 at 17:31

Hi @zenpros
You are welcome!
Regards,
Maason

 16

By: Maason
3 year ago Dec 21, 2021 at 00:35

problem wishlist double image

By WEB_TEC in WordPressKuteShop, Dec 20, 2021 at 17:30

Hi WEB_TEC
It's updated in Ovic Adon Toolkit version 2.4.9. Please check your issue again and let me know your results
Regards,
Maason

 1

By: Maason
3 year ago Dec 20, 2021 at 18:01

Mobile menu

By korluk in WordPressBoutique, Dec 16, 2021 at 11:26

It works with Firefox only. Let me check and reply you asap

 8

By: Maason
3 year ago Dec 23, 2021 at 02:29

problem wishlist double image

By WEB_TEC in WordPressKuteShop, Dec 24, 2021 at 14:26

Hi WEB_TEC
Could you please provide wp-admin + ftp accounts via secret information area? I would like to check in your site and update it.
Regards,
Maason

 1

By: Maason
3 year ago Dec 24, 2021 at 16:08

LOGO ,COLOR, Footer, Header Style demo are not change

By rezabdcse in WordPressElinor, Dec 24, 2021 at 11:50

Hi rezabdcse
COuld you please provide wp-admin + ftp or Cpanel accounts via secret information area? I would like to check in your site and help you
Regards,
Maason

 3

By: Maason
3 year ago Dec 25, 2021 at 10:34

Demo content regarding dukamarket theme

By moira-web-studio in WordPressDukamarket, Dec 25, 2021 at 07:40

I am very glad when your problem is solved.
If you have other questions, do not hesitate to contact me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
Thank you and Have a ...

 10

By: Maason
3 year ago Dec 25, 2021 at 12:53

Demo Import

By Bernardjulius in WordPressArmania, Dec 26, 2021 at 11:35

Hi Bernardjulius
Currently your wp-admin account does not work. Please check and provide me again.
Also may i delete all your demo contents and re-install theme from the beginning?
Regards,
Maason

 1

By: Maason
3 year ago Dec 26, 2021 at 16:13

problem wishlist double image

By WEB_TEC in WordPressKuteShop, Dec 27, 2021 at 14:34

Hi @WEB_TEC
The cause by the SiteGround Optimizer plugin. Please turn off it and let me know your results
Regards,
Maason

 2

By: Maason
3 year ago Dec 29, 2021 at 05:36

360 video

By moira-web-studio in WordPressDukamarket, Dec 25, 2021 at 15:04

Hi @moira-web-studio
It's updated. Please check your site again and let me know your results
http://bds-india.moira-web.com/eCom/product/low-cost-magnetic-drilling-machine/
Regards,
Maason

 5

By: Maason
3 year ago Dec 28, 2021 at 00:57

How can delete the empty spaces?

By Bonhamwest in WordPressArmania, Dec 24, 2021 at 05:26

Hi Bonhamwest
It's removed. Please check again and let me know your results
Regards,
Maason

 6

By: Maason
3 year ago Dec 28, 2021 at 10:51

How can I edit the content here?

By Bonhamwest in WordPressArmania, Dec 28, 2021 at 05:01

Hi Bonhamwest
You can edit the Shop Widget Area at the Dashboard>>Appearance>>Widgets as the attachment file below. Please try this method and let me know your results.
Regards,
Maason

 1

By: Maason
3 year ago Dec 28, 2021 at 10:57

Wow can i delete Product categories "Grocery"?

By rezabdcse in WordPressElinor, Dec 28, 2021 at 18:03

Hi rezabdcse
How's your site? Does it work yet? Have you get any questions?

 2

By: Maason
3 year ago Jan 11, 2022 at 07:25

Cpanel account details

By noumanbaig in WordPressElinor, Dec 28, 2021 at 18:04

Goodmorning @noumanbaig
As i mentioned at the last ticket. Could you please provide wp-admin account via secret information box? I could not install theme without this account
Waiting your reply...
Maason

 1

By: Maason
3 year ago Dec 29, 2021 at 01:20

I tried to install elinor theme then had to remove current wordpress database now i am not able to install the theme

By noumanbaig in WordPressElinor, Dec 27, 2021 at 16:43

Hi @noumanbaig
I am very glad when your problem is solved.
If you have other questions, do not hesitate to contact me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
Thank you and Have ...

 10

By: Maason
3 year ago Dec 29, 2021 at 19:36

Single Product Page Layout Settings

By C-Lo in WordPressDukamarket, Dec 29, 2021 at 17:45

Hi C-Lo
Could you please describe more detail by screenshot? What and where are you want to setting? Could you please provide WP-admin + ftp accounts via secret information area? I would like to check in your site and guide you.
Regards,
Maason

 1

By: Maason
3 year ago Dec 30, 2021 at 00:48

Repeating Section

By Bernardjulius in WordPressArmania, Dec 30, 2021 at 05:16

Goodmorning @Bernardjulius
The cause by your setting. You have added the home front page into Shop banner section. Please remove it and letme know your results.
Regards,
Maason

 1

By: Maason
3 year ago Dec 31, 2021 at 02:56

Can't configure header's primary menu from Ovic panel

By Drph1l in WordPressElinor, Dec 30, 2021 at 21:22

Hi Drph1l
Coulu please provide wp-admin + ftp or Cpanel accounts via secret information area? I would like to check in your site and help you.
Regards,
Maason

 3

By: Maason
3 year ago Dec 31, 2021 at 08:50

Footer is not proper on the mobile device

By harishbr in WordPressElinor, Dec 29, 2021 at 08:52

About edit header question: What and are you you want to edit? Can you describe more details?

 6

By: Maason
3 year ago Jan 1, 2022 at 10:07

The theme “Elinor Child” generated unexpected PHP debug output.

By alphagoldafrica in WordPressElinor, Jan 2, 2022 at 08:33

You are great!. Please connect to me if you have any problems. I will check and help you asap.
Thank you very much!
Regards,
Maason

 3

By: Maason
3 year ago Jan 3, 2022 at 16:05

Issues with Ovic Tools Plugin

By jasonswain in WordPressBiolife, Jan 4, 2022 at 21:09

Hi jasonswain
Could you please provide FTP ỏ Cpanel accounts via secret information area ? I would like to check your host before and help you.
Regards,
Maason

 1

By: Maason
3 year ago Jan 5, 2022 at 00:58

Customization

By lensho in WordPressElinor, Dec 28, 2021 at 16:55

Hi @lensho
Thank you very much. Please connect to me ì you have any quetions. I will check and help you asap.
Happy New Year 2022!
Regards,
Maason

 4

By: Maason
3 year ago Jan 5, 2022 at 08:06

404 on product image

By moira-web-studio in WordPressDukamarket, Dec 27, 2021 at 08:16

Hi moira-web-studio
Great! Please connect to me if you have any problems.
Thank you very much!
Regards,
Maason

 5

By: Maason
3 year ago Jan 6, 2022 at 01:09

Edit the header

By vvv03 in WordPressElinor, Jan 5, 2022 at 21:59

Hi vvv03
- About the top menu: You can translate items in the Submenu1, Submenu2 and Category Menu at the Dashboard>>Appearance>>Menus
- About Search box, My Account and Cart: You can install the Loco Translate plugin and translate your texts by this plugin.
Please provide wp-admin + ftp accounts via secret information area ...

 1

By: Maason
3 year ago Jan 6, 2022 at 01:07

Cannot import demo

By netmoredigital in WordPressMoozo, Jan 11, 2022 at 03:02

I am very glad when your problem is solved.
If you have other questions, do not hesitate to contact me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
Thank you and Have a ...

 14

By: Maason
3 year ago Jan 12, 2022 at 06:19

Problem with Kadence email builder

By Bonhamwest in WordPressArmania, Jan 11, 2022 at 06:28

Hi @Bonhamwest
I sent to the author of theme and they said that the cause by plugin, it's conflicted with theme. In this case then you have to customized by yourself or connect to Customized Services, they will check and help you because i do not support for customize work.
If you ...

 3

By: Maason
3 year ago Jan 13, 2022 at 01:23

Support for Elementor

By moira-web-studio in WordPressDukamarket, Jan 5, 2022 at 10:33

Hi moira-web-studio
Like Shop page, it is fixed design and you cannot edit it with elementor. You can only intervene through PHP code, Javascripts,...
What and where are you want to edit? Can you describe more detail? Hope i can help if it's a simple work.
Have a nice day!
Regards,
Maason

 15

By: Maason
3 year ago Jan 13, 2022 at 02:02

How can I show the

By Bonhamwest in WordPressArmania, Jan 12, 2022 at 18:09

Hi Bonhamwest
This is the default functionality of the theme. If you want to change, you have to customize by yourself or contact to Customized Services via skype: mod.kutethemes@gmail.com, they will check and help you.
I am really sorry because i do not support for customize work.
Regards,
Maason
P/s: Please do not submit ...

 1

By: Maason
3 year ago Jan 13, 2022 at 01:54

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES