• Customer

    Problem with Kadence email builder

    Posted by: Bonhamwest Jan 11, 2022 at 06:28 (3 year ago)
    As shown in the attached photo, there are a list of the menu items at the bottom of the email template. I saw online that many others do not have such a problem, is there any conflict with the theme? Can help me fix this?

  • Customer

    Posted by: Maason, Jan 11, 2022 at 09:44 (3 year ago)

    Hi Bonhamwest
    I checked in your site and did not get the same your attachment screenshot. It still works fine.
    Please clear your web browser cache and check again.
    Regards,
    Maason
  • Customer

    Posted by: Bonhamwest, Jan 12, 2022 at 09:11 (3 year ago)

    Because I have added custom CSS in Kadence to hide those parts, u can see that. But is there a more proper way to deal with that?
  • Customer

    Posted by: Maason, Jan 13, 2022 at 01:23 (3 year ago)

    Hi @Bonhamwest
    I sent to the author of theme and they said that the cause by plugin, it's conflicted with theme. In this case then you have to customized by yourself or connect to Customized Services, they will check and help you because i do not support for customize work.
    If you have other questions, do not hesitate to contact me. I will help you.
    Have a nice day!
    Regards,
    Maason

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