Kutethemes

Customer

I tried to install elinor theme then had to remove current wordpress database now i am not able to install the theme

Posted by: noumanbaig Dec 27, 2021 at 16:43 (3 year ago)

i am not able to install the theme on the same website i tried to install in the first place. Due to wrongly installation of the theme i had to delete that specific wordpress database but now i am not able to install it again there's an erro of "link you followed has expired" please help me on this issue otherwise i'll in a big issue

image_2021-12-27_214229-61c9ed187671e.png

Customer

Posted by: Maason, Dec 28, 2021 at 01:21 (3 year ago)

Goodmorning @noumanbaig
COuld you please provide wp-admin + ftp or Cpanel accounts via secret information area ? I will check and re-install theme for you.
Also, may i delete all current demo contents and re-install from the beginning?
Regards,
Maason
Customer

Posted by: noumanbaig, Dec 28, 2021 at 18:05 (3 year ago)

Here the details
Customer

Posted by: noumanbaig, Dec 28, 2021 at 19:49 (3 year ago)

Yes! Do whatever it requires to install. in a bit of a hurry delivery date is at 7 Jan and have alot to work on it.
Customer

Posted by: Maason, Dec 29, 2021 at 01:17 (3 year ago)

Goodmorning @noumanbaig
I need this user and password for this URL also: https://i-store.pk/wp-login.php?redirect_to=https%3A%2F%2Fi-store.pk%2Fwp-admin%2F&reauth=1
Please provide via secret information box.
Waiting your reply..
Regards,
Maason
Customer

Posted by: noumanbaig, Dec 29, 2021 at 10:25 (3 year ago)

User details are same as Cpanel
Customer

Posted by: Maason, Dec 29, 2021 at 11:45 (3 year ago)

OK, Please do not touch on your site. I will re-install theme now and inform you when it's done
Thank you very much!

Maason
Customer

Posted by: noumanbaig, Dec 29, 2021 at 13:12 (3 year ago)

YES! I will not touch it until you say so...........
Customer

Posted by: Maason, Dec 29, 2021 at 14:46 (3 year ago)

It's installed. Please check your site and letme know your results.
Regards,
Maason
Customer

Posted by: noumanbaig, Dec 29, 2021 at 15:03 (3 year ago)

Yes! it is done thanks
Customer

Posted by: Maason, Dec 29, 2021 at 19:36 (3 year ago)

Hi @noumanbaig
I am very glad when your problem is solved.
If you have other questions, do not hesitate to contact me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
Thank you and Have a great day!
Regards,
Maason

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I tried to install elinor theme then had to remove current wordpress database now i am not able to install the theme

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