HomeSupport systemWordPressEcotechDouble Product Name in Notice
  • Customer

    Double Product Name in Notice

    Posted by: zenpros Dec 8, 2021 at 17:31 (3 year ago)
    Hello Team

    Can you check whenever we add some product in the wishlist it is showing notice with product name comes two times?

    Check-in screenshot. NOTICE on the top right side. The product name of every product comes two times. Please check and let me know what to do to solve this.
    Notice-61b0ebed238ae.png
  • Customer

    Posted by: Maason, Dec 9, 2021 at 03:21 (3 year ago)

    Hi zenpros
    I checked your site and sent to my coders, they will check and update it
    Regards,
    Maason
  • Customer

    Posted by: Maason, Dec 10, 2021 at 02:37 (3 year ago)

    Goodmorning @zenpros
    It's updated. Please check your site again and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: zenpros, Dec 10, 2021 at 16:43 (3 year ago)

    Hi Maason,

    The problem is still the same please check again.
    Attaching screenshot.
    Notice-Error-61b383bf1b243.png
  • Customer

    Posted by: Maason, Dec 11, 2021 at 00:36 (3 year ago)

    Goodmorning @zenpros
    Please clear your web browser cache and check again. It works fine from me.
    Regards,
    Maason
    wishlist-61b3f2701cbcd.png
  • Customer

    Posted by: zenpros, Dec 11, 2021 at 06:27 (3 year ago)

    Hi

    Cache clear not working. Even checked on a new system with a new browser but the problem is still the same.

    You can check also. Add any product from HOMEPAGE to the wishlist, attaching a screenshot also.

    Even this problem also you can observe in the theme demo https://ecotech.kutethemes.net/home-05/
    Add any product in wishlist from homepage and double product name error comes in notice.
    Notice-61b444b47c823.png
  • Customer

    Posted by: Maason, Dec 11, 2021 at 08:20 (3 year ago)

    Hi @zenpros
    I just shared a video via your email: zenproslifecare@gmail.com ./ Please check your site again
    Regards,
    Maason
  • Customer

    Posted by: zenpros, Dec 14, 2021 at 14:22 (3 year ago)

    Hi Maason,
    Thanks for the update and video explanation.
    I found you added three words product from the home page of the demo site and product from the shop page on my site.

    I recorded a video for explaining my issue also. Please check this might help you understand better.
    https://drive.google.com/file/d/16kL-m9Ps_VKpgQ2Lkd2paRd-uob6y7B4/view?usp=sharing
  • Customer

    Posted by: Maason, Dec 15, 2021 at 00:54 (3 year ago)

    Hi @zenpros
    I am sure that the cause by your web browser cache because my coder's updated this issue. From Google Chrome, you open New Incognoto window mode ( press Ctrl +Shift +N or Ctrl +Shift +P in Fire Fox), input URL and let me know your results.
    Regards,
    Maason
    Incognito-61b93cb7028ad.png
  • Customer

    Posted by: zenpros, Dec 15, 2021 at 08:36 (3 year ago)

    Hi,

    Check the video
    https://drive.google.com/file/d/1sXacl9bD1ejVKxlt7ErsHYWoiR9-vOP0/view?usp=sharing

    Tried even with proxy and VPN on new systems also. But the problem is the same.

    I did what all you say, caches clear and opened in chrome incognito mode also. But the problem is still the same, and I am sure this is a coding issue and not a cache issue.

  • Customer

    Posted by: Maason, Dec 16, 2021 at 00:10 (3 year ago)

    Hi @zenpros
    I am sure that it's updated. COuld you please connet to me via skype: mode.kutethemes@gmail.com? I would like to live chat and need more questions from you.
    Waiting your connection...
    Maason
  • Customer

    Posted by: zenpros, Dec 16, 2021 at 07:07 (3 year ago)

    Hi Maason,

    Best to have a conversation on skype.
    Just ping me on skype: jigyaasusandeep@gmail.com anytime in between 2 PM IST to 10 PM IST.
    Let me know when can we have live chat to solve this issue.
  • Customer

    Posted by: Maason, Dec 17, 2021 at 01:34 (3 year ago)

    Hi @zenpros
    Please connect to me when you are ready
    Regards
    Maason
  • Customer

    Posted by: zenpros, Dec 17, 2021 at 03:46 (3 year ago)

    Hi
    Pinging you on skype.
  • Customer

    Posted by: Maason, Dec 20, 2021 at 01:31 (3 year ago)

    Hi @zenpros
    It's updated. Please clear site cache and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: zenpros, Dec 20, 2021 at 09:36 (3 year ago)

    Thanks, it is working perfectly now.
  • Customer

    Posted by: Maason, Dec 21, 2021 at 00:35 (3 year ago)

    Hi @zenpros
    You are welcome!
    Regards,
    Maason

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES