HomeSupport systemWordPressMoozoCannot import demo
  • Customer

    Cannot import demo

    Posted by: netmoredigital Jan 11, 2022 at 03:02 (3 year ago)
    Hi,
    i already install the theme, but do no why cannot import demo.
  • Customer

    Posted by: Maason, Jan 11, 2022 at 06:18 (3 year ago)

    Hi netmoredigital
    May i delete all current demo contents and re-install theme from the beginning? Which home number do you want to install? Please letme know and then i will help you.
    Waiting your answer...
    Maason
  • Customer

    Posted by: netmoredigital, Jan 11, 2022 at 06:31 (3 year ago)

    Hi Support,
    We want use no 1
  • Customer

    Posted by: netmoredigital, Jan 11, 2022 at 06:31 (3 year ago)

    Yes, you can delete the demo
  • Customer

    Posted by: Maason, Jan 11, 2022 at 06:45 (3 year ago)

    Please do not touch on your site. I will checking and install the theme now.
    I will inform you when it's done.
    Regards,
    Maason
  • Customer

    Posted by: netmoredigital, Jan 11, 2022 at 06:48 (3 year ago)

    ok noted.tq
  • Customer

    Posted by: Maason, Jan 11, 2022 at 07:22 (3 year ago)

    Hi netmoredigital
    I could not install the theme. The cause by your host's missing( see the attachment file below). Please contact to your host provider, they will check and update these issues and let me know. I will help you
    Waiting your results...
    Regards,
    Maason
    sitehealth-61dd30198ff7d.png
  • Customer

    Posted by: netmoredigital, Jan 11, 2022 at 07:25 (3 year ago)

    Hi, so means we need ask our server hosting install PHP Imagick is it?
  • Customer

    Posted by: Maason, Jan 11, 2022 at 08:19 (3 year ago)

    yes, please contact to them and fix it
  • Customer

    Posted by: netmoredigital, Jan 12, 2022 at 02:03 (3 year ago)

    Hi, we already install imagick but still cannot import demo
  • Customer

    Posted by: Maason, Jan 12, 2022 at 02:07 (3 year ago)

    Hi netmoredigital
    Please do not touch on your site. I will check and install theme. I will inform you when it's done
    Please wait....

    Regards,
    Maason
  • Customer

    Posted by: netmoredigital, Jan 12, 2022 at 02:09 (3 year ago)

    ok noted.tq
  • Customer

    Posted by: Maason, Jan 12, 2022 at 02:34 (3 year ago)

    Hi netmoredigital
    The theme's installed. Please check your site and let me know your results
    Regards,
    Maason
  • Customer

    Posted by: netmoredigital, Jan 12, 2022 at 04:41 (3 year ago)

    Hi Support.
    Thank You for your help.
  • Customer

    Posted by: Maason, Jan 12, 2022 at 06:19 (3 year ago)

    I am very glad when your problem is solved.
    If you have other questions, do not hesitate to contact me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth to me.
    Thank you and Have a great day!
    Regards,
    Maason

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