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Customization malfunctions

By promopolosrl in WordPressKuteShop, Jan 22, 2021 at 10:37

Hi, @promopolosrl

Could you please provide me your admin + ftp account?
I would like to check your site then will give you the correct answer later.

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Jan 26, 2021 at 02:26

Grouped products not working

By allesparty in WordPressArmania, Jan 21, 2021 at 19:33

Hi, @allesparty

Could you please provide me again your admin account? I would like to check your site then will give you the correct answer

Regards,
Yame

 2

By: yame
4 year ago Jan 25, 2021 at 10:54

how can I change the name here in the menu

By Zehirlioglu in WordPressBoutique, Jan 22, 2021 at 21:07

Hi, @Zehirlioglu

You can use the plugin Loco then translate this text in Loco > Themes: https://prnt.sc/xliyq2

Regards,
Yame

 1

By: yame
4 year ago Jan 25, 2021 at 10:25

how to set up rtl site?

By atzilul in WordPressBiolife, Jan 23, 2021 at 14:12

Hi, @atzilul

You can select the language of RTL version then your site will change into it.
Or you can provide me your admin account. I will check your site then give you the correct answer

Regards,
Yame

 2

By: yame
4 year ago Jan 25, 2021 at 04:11

Product loading issues

By public_fibre in WordPressOcolus, Jan 17, 2021 at 14:42

Excuse me, I replied this issue to this ticket: https://support.kutethemes.com/topic/show-topic/74495
Pls check and let me know
PS: I remember that I used to reply to this issue

 3

By: yame
4 year ago Jan 25, 2021 at 08:00

Demo 30

By jclarke2409 in WordPressBoutique, Jan 23, 2021 at 21:16

Hi, @jclarke2409

Please provide me your admin + FTP account. I would like to check your site then will give you the correct answer

Thank you!
Regards,
Yame

 1

By: yame
4 year ago Jan 25, 2021 at 03:11

Mobile view change the position of sidebars

By parames15 in WordPressEcotech, Jan 25, 2021 at 08:21

Hi, @parames15

Could you please help me to take a screenshot for your question?
Then I will check again and give you the correct answer

Regards,
Yame

 1

By: yame
4 year ago Jan 29, 2021 at 03:44

Mobile view menu not displayed properly

By parames15 in WordPressEcotech, Jan 25, 2021 at 08:24

Hi, @parames15

My coder is checking this issue.
I will inform you when I get his answer. Thanks for your patience!

Regards,
Yame

 1

By: yame
4 year ago Jan 29, 2021 at 03:55

I want a refund of the template I purchased. It's not a good template for me.

By adechelsea in WordPressBiolife, Jan 25, 2021 at 13:25

Hi,

I used to reply to another ticket about this so I will close this one.
Even when you cannot change anything, we need to check on your site and if the bug of the theme, we will fix it.

Hope you understand
Regards,
Yame

 1

By: yame
4 year ago Feb 1, 2021 at 16:16

Cant see demo data

By jasonswain in WordPressBiolife, Jan 21, 2021 at 17:32

I just reset your site and installed it from scratch. Your hosting ran fastly and I could import easily.
Okay so pls check again then let me know if you need any help.
Thank you!

 6

By: yame
4 year ago Jan 29, 2021 at 03:57

Logo, Main header problem

By businessdragan in WordPressBiolife, Jan 10, 2021 at 12:58

Footer doesn't show on every inner page: I see that you are using the lower version of the theme. My coder fixed this problem on the latest version. So please update your theme to the latest version and check again.
If you have any customization or change anything in the main ...

 15

By: yame
4 year ago Jan 30, 2021 at 02:47

Multilanguage theme options

By ethnikos in WordPressBoutique, Jan 25, 2021 at 15:29

Hi, @ethnikos

Please provide me your admin account. And take the screenshots for your question. I would like to check your site then will give you the correct answer

Regards,
Yame

 1

By: yame
4 year ago Jan 27, 2021 at 02:55

Install Customized

By SHAMBHA in WordPressKuteShop, Jan 25, 2021 at 16:07

Hi, @SHAMBHA

I am so sorry for this inconvenience. I already replied to your email. Pls check then let me know if you don't know how to build the theme

Thank you so much for your understanding!

Regards,
Yame

 1

By: yame
4 year ago Jan 30, 2021 at 12:19

THEMA

By salva_opus in PrestashopBoutique, Dec 21, 2020 at 20:53

yeah, I replied to that ticket. Pls check

Thank you!

 6

By: yame
4 year ago Jan 27, 2021 at 02:11

Categories

By Bide in WordPressEcotech, Jan 25, 2021 at 22:24

Hi, @Bide

The categories you attached in your screenshot is the Post categories, not Product categories.
You have to click here to see all product categories: https://prnt.sc/xom1kp

Regards,
Yame

 1

By: yame
4 year ago Jan 27, 2021 at 02:23

Web VS Mobile version

By bouker2 in WordPressBiolife, Jan 25, 2021 at 23:54

Hi, @bouker2

It is impossible. It will divide into 2 sites so we cannot do this.
Hope you understand for this

Regards,
Yame

 1

By: yame
4 year ago Jan 28, 2021 at 08:41

Logotype

By yalia in WordPressBiolife, Jan 26, 2021 at 05:51

Hi, @yalia

You should disable the Meta box mode here: https://prnt.sc/xnc0q1 then upload again your logo in theme options.
I did it for you: https://prnt.sc/xnc1l1 And now your site is getting the new logo: https://prnt.sc/xnc2gk
Pls check and let me know

If you are satisfied with this support, hope that you will spend a ...

 1

By: yame
4 year ago Jan 26, 2021 at 09:20

Issues with footer and homepage

By nkhodanian in WordPressArmania, Jan 25, 2021 at 00:45

You should tick here: https://prnt.sc/xnbsqd so that the Footer will show in every page.

So Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/reviews/26743715 and leave your 5 stars and your good comments there. It ...

 3

By: yame
4 year ago Jan 26, 2021 at 09:16

Menu , header, footer

By businessdragan in WordPressBiolife, Jan 27, 2021 at 03:10

Hi, @businessdragan

Please follow this ticket: https://support.kutethemes.com/topic/show-topic/74571
I replied to that and then will help you to solve all issues. Thank you!

Regards,
Yame

 1

By: yame
4 year ago Jan 29, 2021 at 05:09

ERROR 403 - FORBIDDEN

By vipulpore in WordPressBiolife, Jan 25, 2021 at 13:53

Hi, @vipulpore

Because right now your site is showing the error so we cannot check anything.
Pls let me know: when you installed and activated this theme, then you got this error immediately, right?
Please provide me your FTP/cPanel account so that my coder can help you to check
Thank you!

Regards,
Yame

 2

By: yame
4 year ago Jan 29, 2021 at 06:26

List Button Not Working

By waynejb in WordPressTechOne, Jan 14, 2021 at 17:01

I already replied to this ticket to inform you that the issue was fixed.
Don't you see my reply?

 6

By: yame
4 year ago Jan 28, 2021 at 08:56

some Problem not fix yet

By mhaouili in WordPressBiolife, Jan 14, 2021 at 16:25

Hi,

I am sorry but I had to wait for the feedback of the coder :(

6. He said that it is impossible to translate the text in Theme Options because the theme options just can save only one value. He suggested that this text could be modified in the code then ...

 10

By: yame
4 year ago Jan 26, 2021 at 02:02

Header Mobile Color

By addgency in WordPressBiolife, Jan 28, 2021 at 02:03

My coder said that this requirement belonged to the customized job.
We have the color option in Theme Options so that you can change the main color and the second color. It is applied to the entire site.
If you want to change some sections only, it is a customized job.
Hope you ...

 2

By: yame
4 year ago Jan 29, 2021 at 07:08

Field select category + brand

By cristiandellavedova in WordPressBoutique, Jan 28, 2021 at 07:47

Hi, @cristiandellavedova

Do you mean that you want all brands will be shown here: https://prnt.sc/xstm12?
Pls explain more details about your issue and provide me your correct admin account. I would like to check your site then will give you the correct answer

Regards,
Yame

 1

By: yame
4 year ago Jan 29, 2021 at 08:38

Theme settings not saving

By DutchPlaza in WordPressTechOne, Jan 28, 2021 at 08:59

Hi, @DutchPlaza

Could you please provide again your correct admin account: https://prnt.sc/xstqt6?
I would like to check your site then will give you the correct answer
Thank you!

Regards,
Yame

 1

By: yame
4 year ago Jan 29, 2021 at 08:39

Problem when we disactivate "Ajax Add To Cart" from Ovic Addon Panel

By calyweb in WordPressTuran, Dec 11, 2020 at 08:24

I also got the answer:
It is not the bug. It is due to the nature of the Group products form.
You can see this video. I test on the demo site with the group products and I also have to reload the page to get the correct number of products in ...

 14

By: yame
4 year ago Jan 30, 2021 at 12:37

Kutetheme Boutique homepage 7

By AhiMiton in WordPressBoutique, Jan 4, 2021 at 23:53

Ah sorry. Pls open this link: https://www.awesomescreenshot.com/video/2544399?key=ca25e5117b52370a41016dc08c00cfe0

 13

By: yame
4 year ago Jan 29, 2021 at 09:43

Product Load Animation

By public_fibre in WordPressOcolus, Jan 6, 2021 at 16:09

If you want to show more products and the page will display from the bottom when you click on the text Load More, you can select this mode: https://prnt.sc/xv6ca4 Then the page will load as you want

 8

By: yame
4 year ago Jan 30, 2021 at 12:25

Content appears twice in all pages

By bouker2 in WordPressBiolife, Jan 29, 2021 at 01:17

I cannot log in to your site: https://prnt.sc/xubcq5
Pls check again your account then let me know when it works. And provide your FTP account also. Thank you!

 3

By: yame
4 year ago Jan 30, 2021 at 02:09

Slider problem

By shanchay007 in WordPressArmania, Jan 28, 2021 at 10:09

So what is the pw? Is this the username?

 3

By: yame
4 year ago Jan 30, 2021 at 01:49

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