• Customer

    Product Load Animation

    Posted by: public_fibre Jan 6, 2021 at 16:09 (3 months ago)
    Hello, please can you help us change the product loading animation

    1) When new products render, they animate from the bottom of the screen up, I would like the remove this animation so they just appear
    2) Sometimes only 2 products load out of 4 in a row
    3) Where can we change the "infinite" scroll? I would like to remove this so it is just numbers at the bottom. How do we then select how many products show on the first page?

    I have added a screen record to show this below.

  • Customer

    Posted by: yame, Jan 7, 2021 at 04:06 (3 months ago)

    Hi, @public_fibre

    I got your issues. And please provide me again with your admin account so that I can access your site

    Thank you!
    Regards,
    Yame
  • Customer

    Posted by: public_fibre, Jan 11, 2021 at 17:23 (3 months ago)

    There was also another issue, when you scroll down to the bottom of the page, and click "load more" the page automatically moves you back to the topi of the page.
  • Manager

    Posted by: yame, Jan 13, 2021 at 07:26 (3 months ago)

    Could you help me to take the screenshots for your 3 points?
    I will understand correctly then give you the correct answer. Thank you!
  • Customer

    Posted by: public_fibre, Jan 21, 2021 at 18:16 (2 months ago)

    It is hard to post a screen grab of some of these and I have already provided the video.

    1. When you click the "load more" button on the bottom of the screen it takes you back to the top of the screen (we would like it to keep you at the bottom).
    2. When the products load when you scroll, sometimes they don't load 4 at a time, and they load 3 or only 2 products (see screen grab).
    3. We would like to change how the products appear when you scroll down with the infinity scroll
  • Customer

    Posted by: public_fibre, Jan 21, 2021 at 18:16 (2 months ago)

    Please can you also update our WP bakery plug in? I have asked a few times but the ticket keeps getting deleted. Thank you.
  • Customer

    Posted by: yame, Jan 22, 2021 at 10:09 (2 months ago)

    1. Because you are selecting the Infinite Scrolling: https://prnt.sc/xfq7mr
    You should select Load more so that your page will show from the bottom of the page.

    3. The numbers of products that will be loaded more are corresponding to the settings here: https://prnt.sc/xfqcis

    4. I see this plugin is in the latest version: https://prnt.sc/xfqfcq

    Pls check your site again then let me know
  • Customer

    Posted by: public_fibre, Jan 29, 2021 at 09:50 (2 months ago)

    As per the video: When the products load when you scroll, they are supposed to load 4 at a time, and they load 3 or only 2 products.

    When you click the "load more" button, it takes you to the top of the screen, so you have to scroll back down again, can we change this?
  • Manager

    Posted by: yame, Jan 30, 2021 at 12:25 (2 months ago)

    If you want to show more products and the page will display from the bottom when you click on the text Load More, you can select this mode: https://prnt.sc/xv6ca4 Then the page will load as you want

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