• Customer

    Product loading issues

    Posted by: public_fibre Jan 17, 2021 at 14:42 (3 months ago)
    It is hard to post a screen grab of some of these and I have already provided the video.

    1. When you click the "load more" button on the bottom of the screen it takes you back to the top of the screen (we would like it to keep you at the bottom).
    2. When the products load when you scroll, sometimes they don't load 4 at a time, and they load 3 or only 2 products (see screen grab).
    3. We would like to change how the products appear when you scroll down with the infinity scroll

  • Customer

    Posted by: yame, Jan 22, 2021 at 02:31 (2 months ago)

    Hi, @public_fibre

    I am sorry for the delay. I already sent your accounts to my coder and I am waiting for his feedback.
    I will inform you immediately when I get his answer.
    Thank you!

  • Customer

    Posted by: public_fibre, Jan 23, 2021 at 16:01 (2 months ago)

    Thank you!
  • Manager

    Posted by: yame, Jan 25, 2021 at 08:00 (2 months ago)

    Excuse me, I replied this issue to this ticket: https://support.kutethemes.com/topic/show-topic/74495
    Pls check and let me know
    PS: I remember that I used to reply to this issue


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