HomeSupport systemWordPressBiolifeCant see demo data
  • Customer

    Cant see demo data

    Posted by: jasonswain Jan 21, 2021 at 17:32 (3 year ago)
    Hi,

    I have installed your biotheme (v1.1.4 + child as i want wpbakery) on a fresh install of Wordpress, i then installed the related plugins. When i try to install demo data as i like your HOME PAGE 04, i am not seeing the option to import demo data. I tried Ovic Import Demo and it shows only one option to import so i tried that but the site is still blank. I also looked in dashboard > import data as per your instructions but that tab is blank, there is nothing there to import. I have around 50 Wordpress sites so i am used to installing themes but i can't figure tis one out.

    Also, is the only difference in v1 and v2 elementor vs wp bakery?
  • Customer

    Posted by: yame, Jan 25, 2021 at 01:29 (3 year ago)

    Hi, @jasonswain

    Please provide me your admin + FTP account.
    I would like to check your site then will help you to install this theme with homepage 04. I guess that you are mentioning the template of Elementor of this theme. I see that there are some hosting that cannot install the theme with this template while we still do it on our hosting. So we need to check your site to understand.
    Thank you so much for your understanding

    Regards,
    Yame
  • Customer

    Posted by: jasonswain, Jan 25, 2021 at 09:31 (3 year ago)

    I already sent you a user in the private notes.
  • Customer

    Posted by: jasonswain, Jan 25, 2021 at 09:35 (3 year ago)

    Admin account sent again
  • Manager

    Posted by: yame, Jan 25, 2021 at 10:51 (3 year ago)

    I have imported successfully the theme with home 04 for your site. It runs quite fast.
    Pls check and let me know

  • Customer

    Posted by: jasonswain, Jan 25, 2021 at 13:35 (3 year ago)

    You installed a new Db or removed my user, only your user is left and you have changed the password so it's taken me a while to get back in but everything seems to be installed now, i will have a look and let you know how it goes.
  • Manager

    Posted by: yame, Jan 29, 2021 at 03:57 (3 year ago)

    I just reset your site and installed it from scratch. Your hosting ran fastly and I could import easily.
    Okay so pls check again then let me know if you need any help.
    Thank you!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES