• Customer

    Problem when we disactivate "Ajax Add To Cart" from Ovic Addon Panel

    Posted by: calyweb Dec 11, 2020 at 08:24 (4 months ago)
    Hi,

    Your plugin "Ovic Addon" is not compatible with the plugin "WPC Product Bundle" which is the famous plugin to handle bundles on Wordpress. I ask them about it, they told me that the problem comes from your ajax add to cart system. I disable it from the ovic addon panel, and now indeed, it's working perfectly. So i have two questions :
    1) Can you check why your code is not okay with WPC Product Bundle ?
    2) After disactivate ajax add to cart, i don't have notices anymore to tell that the product has well been added to cart, how can i have it again ? Or the default notice of Woocommerce if we can't have yours. Because now the customer don't know that his product has been well added to cart, so not really nice
    Thanks

  • Customer

    Posted by: yame, Dec 13, 2020 at 10:03 (4 months ago)

    Hi, @calyweb

    We cannot access your site: https://prnt.sc/w1mr31
    Also, please take the screenshots for your questions. Then I will check faster for you

    Regards,
    Yame
  • Customer

    Posted by: calyweb, Dec 17, 2020 at 08:46 (4 months ago)

    Hi,
    Please check again, the website is working
    Many thanks
  • Manager

    Posted by: yame, Dec 22, 2020 at 08:55 (3 months ago)

    My coder checked your site. But he did not see the problem as you said above.
    When you disable Ajax, it will redirect directly to the Cart page after successful addition without having any notice.
    So, please take the screenshots when you see the problem. He will check again for you
  • Customer

    Posted by: calyweb, Dec 22, 2020 at 20:08 (3 months ago)

    Hi,
    Please see my first message i explain everything ...

    I had to disable Ajax Add to cart from Ovic in the way to make the plugin WPC Product Bundle to work. If i activate the ajax add to cart, the bundles are not added to cart. But i want to go back to ajax add to cart and the notifications of "well added", and not redirect the user to the cart everytime he add a product on the cart

    You can test on your side with this product for example :https://www.leboucfrancais.fr/boutique/coffret-decouverte/
    Now with ajax add to cart disactivated from ovic plugins, it's working, but if i activate back the ajax add to cart system (which i would want) it's not working.
    Test before and after activate ajax add to cart, you will see that after it's not working anymore...

    Many thanks
  • Manager

    Posted by: yame, Dec 26, 2020 at 09:14 (3 months ago)

    - Firstly, my coder checked carefully but he did not see the incompatible issue between these 2 plugins. That's why you should take the screenshots about this so that we can see exactly what the problem is. Now, these 2 plugins are being activated but your site is still working.
    - Secondly, if you disable Ajax, it will not save the event of Adding to cart so that giving the notice of adding to cart successfully.
    - Lastly, WooCommerce does not have the default notice as you said
  • Customer

    Posted by: calyweb, Jan 5, 2021 at 08:57 (3 months ago)

    Hi,
    I made a video maybe it will be more clear : https://streamable.com/kovpc0
    When ajax add to cart from ovic panel is activated you can see firstly that it's working with simple product, but then you see that is not working with bundle product, the product is not added to the cart

    I disable ajax add to cart for now, for my customers, but you can activate back if you want to make the same test and find the problem

    Thanks
  • Customer

    Posted by: calyweb, Jan 15, 2021 at 19:13 (3 months ago)

    HI, do you have some news please ?
  • Customer

    Posted by: calyweb, Jan 20, 2021 at 09:38 (2 months ago)

    Hi it's been a long time now and you don't reply to my ticket

    Please did you check my last informations ?
  • Manager

    Posted by: yame, Jan 22, 2021 at 08:13 (2 months ago)

    OMG. Maybe the ticket was pushed down because I have a lot of requirements :(
    Pls check this video: https://drive.google.com/file/d/1GzQ59LfqEHzOCZgKLlnPqm4CeZUQalzT/view?usp=sharing
    It is working when I enable the Ajax mode. Could you pls check it again?
  • Customer

    Posted by: calyweb, Jan 22, 2021 at 21:17 (2 months ago)

    I'm sorry but you didn't enable ajax on your video... The ajax spin don't appear on the button after pressing it and there is not the notice of added to cart. Moreover the page is refreshing so the ajax mode is not activated... Please check my video you see the difference when ajax mode is trully enabled
  • Customer

    Posted by: calyweb, Jan 22, 2021 at 21:20 (2 months ago)

    You have to empty the cache with WProcket after the modification on the toggle "Ajax Add to Cart". I have disactivated it because a lof of customers called me to tell that they can't add bundles to the cart (which confirm the fact that is not working when ajax mode is enabled).
    Thanks for your reply
  • Manager

    Posted by: yame, Jan 26, 2021 at 02:20 (2 months ago)

    In the last video, I already turned off the Ajax add to cart and then I started to make that video.
    This time when I am testing again, I see the problem. The cart just shows only one product. I guess it is about the cache. But my coder is checking for you.
    Pls provide me your FTP account also if my coder needs to check the problem in the code. I will inform you when I get his answer
  • Customer

    Posted by: calyweb, Jan 28, 2021 at 15:16 (2 months ago)

    Hi,
    Many thanks
    No it's not about the cache even with all plugin disactivated, the problem remain unfortunately...
    Please find my FTP access on the secret box
  • Manager

    Posted by: yame, Jan 30, 2021 at 12:37 (2 months ago)

    I also got the answer:
    It is not the bug. It is due to the nature of the Group products form.
    You can see this video. I test on the demo site with the group products and I also have to reload the page to get the correct number of products in the Cart icon: https://drive.google.com/file/d/1suj7vfh_w7b_Ab4B_5CxSoXMo30CtJv3/view?usp=sharing

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