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When you configure the footer or change the logo or color scheme, nothing changes

By bregovski in WordPressKuteShop, Jul 17, 2019 at 17:28

Hi,

You have 2 same tickets with the same issue. I have replied on your another ticket

So I will close this one.

Best regards,
Yame

 1

By: yame
5 year ago Jul 18, 2019 at 08:54

change domain

By technicaldmt in WordPressKuteShop, Jul 18, 2019 at 03:09

Hi mate,

We updated for you on support system the new domain. Pls make sure that the previous domain will not be worked anymore

Regards,
Yame

 1

By: yame
5 year ago Jul 19, 2019 at 02:38

news products

By Masrie in WordPressTechOne, Jul 15, 2019 at 09:23

Here is the result: http://prntscr.com/oh2zqn

You can change here: http://prntscr.com/oh2zzp

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/techstore-multipurpose-woocommerce-theme/reviews/19811812. It's really very worth with me.

Regards,
Yame

 7

By: yame
5 year ago Jul 19, 2019 at 02:34

problem with import demo

By rcgbusinesslab in WordPressBiolife, May 23, 2019 at 12:06

Sorry but I cannot reach into your admin and ftp account also: http://prntscr.com/oh2jxt

Pls check again. Thanks!

 8

By: yame
5 year ago Jul 19, 2019 at 01:37

like this

By Masrie in WordPressTechOne, Jul 17, 2019 at 08:37

With Support ability, I just know to give you the way like that.
If you want to have another way, pls contact to the customized server, there my coder will check and give your the complex way that you have to custom your site

Thanks!

 9

By: yame
5 year ago Jul 19, 2019 at 09:49

products show Vertical ?

By technicaldmt in WordPressKuteShop, Jul 19, 2019 at 04:37

Hi,

Is this your intention: http://prntscr.com/oh6vuq ??

If that, you have to set for Product List style is Owl Carousel: http://prntscr.com/oh6wry

Pls check again your site then let me know the result

Regards,
Yame

 1

By: yame
5 year ago Jul 19, 2019 at 08:47

The KuteShop theme is very overly slow. Emergency support

By Akifdogan in WordPressKuteShop, Jul 14, 2019 at 08:09

Hi,

These are the images you sent us when you were using our theme:
https://prnt.sc/of4r7v
https://prnt.sc/of4r04

These are the current images when you are using another theme:
https://prnt.sc/oi7sek
https://prnt.sc/oi7sco
All the scores are so slow, even it slower than our theme

We still reaffirmed that the site is slow to come from many other sources (specifically, the ...

 13

By: yame
5 year ago Jul 22, 2019 at 02:42

urgente

By unsaedgar in WordPressKuteShop, Jun 27, 2019 at 05:12

I see your new ticket. So I will check and reply on that ticket.

Thank you!

 8

By: yame
5 year ago Jul 22, 2019 at 02:59

When you configure the footer or change the logo or color scheme, nothing changes

By bregovski in WordPressKuteShop, Jul 17, 2019 at 17:28

It is weird. I did not change your account, I kept it to let you to be easier to access to.

Now pls check again, I re-add the pw. You can use your account to access to: http://prntscr.com/oi721y

Regards,
Yame

 13

By: yame
5 year ago Jul 22, 2019 at 00:40

TRADUCCION

By almaflo in WordPressBoutique, Jul 10, 2019 at 08:07

My coder said that you should re-update the original translate file of theme. Your translate file is being overwritten so some files / texts cannot be translated

Thanks!

 10

By: yame
5 year ago Jul 22, 2019 at 04:05

Not Proper Theme Given (lots of Eror)

By shushant25 in PrestashopBoutique, Jul 13, 2019 at 11:36

This is not the error from the theme. It is caused from the cache, it generates this file itself.
Pls try turn off debug of your server and admin then check it again

Thanks!

 12

By: yame
5 year ago Jul 22, 2019 at 08:57

colors in checkout

By Masrie in WordPressTechOne, Jul 21, 2019 at 23:15

Hi,

My coder said that you could use css code to do this. You can put the code in custom css of Theme Options or Customize of theme. And remember to back up all those codes if you update the theme in the future

Regards,
Yame

 1

By: yame
5 year ago Jul 22, 2019 at 10:17

I can't play tutorian videos and install the content.xml file

By mahmudysf in WordPressKuteShop, Jul 15, 2019 at 03:57

Hi mate,

1. My Admin and developers are trying to handle this. So hope that you can be more patient to wait
2. You need to config:
- PHP version 7.1 or greater
- MySQL version 5.6 or greater or greater
- max_execution_time: 180
- memory_limit: 256MB
- post_max_size: = or greater 32M
- upload_max_filesize: ...

 3

By: yame
5 year ago Jul 24, 2019 at 03:12

Problem Demo Import

By sandy2850 in WordPressBiolife, Jul 19, 2019 at 06:20

I've helped you to install the theme via Teamviewer.

I also see your rating with 5 stars. Thank you sooooo much ^^

So if you need any helps, pls let me know, I will check for you

Best regards,
Yame

 8

By: yame
5 year ago Jul 22, 2019 at 10:12

Mega builder missing....

By jsaldi2000 in WordPressTechOne, Jul 8, 2019 at 00:01

You're welcome

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/techstore-multipurpose-woocommerce-theme/reviews/19811812. It's really very worth with me.

Thank youuuu!

 12

By: yame
5 year ago Jul 24, 2019 at 03:05

Need some icon help please!

By truongandrew in WordPressBiolife, Jul 17, 2019 at 17:30

Yeahh. So if you do not have any questions in this ticket, I will close this.

In case you need any helps, please submit a new one then I will check for you

Regards,
Yame

 8

By: yame
5 year ago Jul 24, 2019 at 02:44

i cant import sample data in wordpress installation

By issaacreyes in WordPressBiolife, Jul 17, 2019 at 19:52

Thanks. I got it

 11

By: yame
5 year ago Jul 24, 2019 at 01:20

Error in uploading theme and half of the layouts designs are missing from package

By rvats1990 in PrestashopBoutique, Jun 9, 2019 at 04:25

Your FTP is not correct anymore. Pls provide me the correct account then my coder will check again for you

And, pls help me to take the screenshots or show me all the errors and warnings you see when you turn on DEBUG mode.

Thanks!

 26

By: yame
5 year ago Jul 25, 2019 at 02:40

urgente

By unsaedgar in WordPressKuteShop, Jul 20, 2019 at 06:08

You're welcome :)

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you so much!
Yame

 9

By: yame
5 year ago Jul 25, 2019 at 01:02

Demo content will not install

By traciabrown in WordPressBiolife, Jul 12, 2019 at 22:54

Hi,

It's been DONE with home 07 in your site.

Please check your site again then let me know the result

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Regards,
Yame

 10

By: yame
5 year ago Jul 25, 2019 at 08:57

upgrade WPBakery Page Builder

By Masrie in WordPressTechOne, Jul 17, 2019 at 08:34

You're welcome :)

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/techstore-multipurpose-woocommerce-theme/reviews/19811812. It's really very worth with me.

Thank you so much!
Yame

 5

By: yame
5 year ago Jul 26, 2019 at 02:16

remove

By Masrie in WordPressTechOne, Jul 25, 2019 at 09:12

If you want to replace with another image, why don't you upload in that shortcode?
In case you want to remove the placeholder there, pls put this css code in Custom css of Theme Options. And remember to BACK UP this. If not, it will be lost when you update the ...

 4

By: yame
5 year ago Jul 26, 2019 at 02:08

Theme Update Problem

By sahinb in WordPressKuteShop, Jul 25, 2019 at 20:25

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 3

By: yame
5 year ago Sep 11, 2019 at 03:43

category problems

By zuzufashion in PrestashopSuperShop, Mar 16, 2019 at 20:19

Hi mate,

My coder checked this errors. He said that this is the error of php version. So you should lower the version to 7.1.x. It would be fine

Regards,
Yame

 29

By: yame
5 year ago Jul 29, 2019 at 02:13

Kute BoutiqueVersion: 1.3.3 - WooCommerce require to update few outdated theme files

By shahariaazam in WordPressBoutique, Jul 28, 2019 at 22:15

Hi mate,

We already released the new version of theme - Boutique 2.x and of course the Child theme also must be 2.x.

So if your Main theme is still in 1.x, please update to the new version then you can use the new version of Child theme also. We also assist ...

 1

By: yame
5 year ago Jul 29, 2019 at 02:36

WPBakery Page Builder

By Carmelina1959 in WordPressKuteShop, Jun 27, 2019 at 00:40

DONE. Now it is in the latest version: http://prntscr.com/ola5xe
Pls check your site again

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. It's really very worth with me.

Thank you!
Yame

 9

By: yame
5 year ago Jul 29, 2019 at 02:41

Warning after installation Boutique demo 5

By developer587 in WordPressBoutique, Jul 29, 2019 at 07:11

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

 2

By: yame
5 year ago Sep 11, 2019 at 02:02

how can you brand..

By Masrie in WordPressTechOne, Jul 28, 2019 at 21:50

You're welcome :)

I hope that with all my efforts, I am deserved to get your best rating with 5 stars ^^

Hope that you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/techstore-multipurpose-woocommerce-theme/reviews/19811812. It's really very worth with me.

Thank you!
Yame

 5

By: yame
5 year ago Jul 30, 2019 at 03:20

Update Mail (02/07/2019) - How to execute.

By nw_gernika in WordPressBoutique, Jul 2, 2019 at 17:38

But why we still do not access to your both admin + ftp accounts.

Pls contact to me via email: tf.kutethemes@gmail.com then I will able to support timely for you. There, pls provide again the complete accounts.

Thanks!

 25

By: yame
5 year ago Aug 1, 2019 at 08:40

BIOLIFE - INSTALL DEMO CONTENT

By wavefrontech in WordPressBiolife, Jul 31, 2019 at 12:04

Hi,

I've helped you to install the theme successfully with home page 01. You can change into another home page that you want.

Pls check your site again then let me know the result

If you are satisfied with our support, would you please spend a little time to give us a good ...

 2

By: yame
5 year ago Aug 1, 2019 at 07:54

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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