HomeSupport systemWordPressBiolifeDemo content will not install
  • Customer

    Demo content will not install

    Posted by: traciabrown Jul 12, 2019 at 22:54 (5 year ago)
    The demo content will not install
  • Customer

    Posted by: yame, Jul 13, 2019 at 23:59 (5 year ago)

    Hi mate,

    I would like to check in your site but your admin account is not correct: http://prntscr.com/oeorik

    Pls check it then provide the correct one + FTP account, I will check again then help you to re-install the theme

    Regards,
    Yame
  • Customer

    Posted by: traciabrown, Jul 21, 2019 at 03:01 (5 year ago)

    Please see the correct info below in the secret informtation sectio
  • Manager

    Posted by: yame, Jul 22, 2019 at 07:07 (5 year ago)

    http://prntscr.com/oiactd It is the same. I cannot reach into your admin account.

    Pls note that we just support for one domain per one client.

    Pls check again then provide me your admin + ftp account then I will help you

    Thanks!
  • Customer

    Posted by: traciabrown, Jul 24, 2019 at 01:50 (5 year ago)

    My IP address keeps changing. I just made it static. See info again below.
  • Customer

    Posted by: traciabrown, Jul 24, 2019 at 01:53 (5 year ago)

    My account is through Google Cloud. I dont know how to find FTP access.
  • Manager

    Posted by: yame, Jul 24, 2019 at 03:16 (5 year ago)

    FTP account: You can ask for your hosting manager. They will provide it for you
    I see that in your site, you already added your own products, images, ... I would like to reset your whole site then will help you to re-install from the scratch. So please backup all your own data, content then let me know which home page demo you want to import

    Thanks!
  • Customer

    Posted by: traciabrown, Jul 25, 2019 at 03:38 (5 year ago)

    You can reset the site. I will re-upload the products after. Thanks
  • Customer

    Posted by: traciabrown, Jul 25, 2019 at 03:39 (5 year ago)

    I would like home page 7
  • Customer

    Posted by: traciabrown, Jul 25, 2019 at 04:07 (5 year ago)

    They said they don't use FTP but files are uploaded via here. https://console.cloud.google.com/storage/browser/perfumeseshop
    how to: https://cloud.google.com/compute/docs/instances/transfer-files

    My login details for the account is below
  • Manager

    Posted by: yame, Jul 25, 2019 at 08:57 (5 year ago)

    Hi,

    It's been DONE with home 07 in your site.

    Please check your site again then let me know the result

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

    Regards,
    Yame

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