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Please help me importing demo data

By logarciav in WordPressBiolife, Feb 14, 2019 at 07:03

Hi mate,

We imported for you demo 2 as your requirement. Pls check your site right now.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!
Yame

3

By: yame
6 year ago Feb 18, 2019 at 01:56

WPBakery

By eku35 in WordPressBoutique, Feb 12, 2019 at 18:59

Woww. Kool.

Thank you!
So I will close this ticket. For any questions, pls submit a new one then I will check for you

Best regards,
Yame

5

By: yame
6 year ago Feb 16, 2019 at 00:44

install theme

By affiliatedropship in WordPressKuteShop, Feb 14, 2019 at 09:02

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

8

By: yame
6 year ago Apr 8, 2019 at 08:11

Language Translate Problem

By bilalhizardere in WordPressTechOne, Feb 16, 2019 at 06:04

My coder already sent the update package for Themeforest then we are waiting for the censorship before the package is released.

In this version (1.4.7), with Loco translation plugin, you can translate your texts in theme.

So please be patient more to wait. When you get the notification to update, please update ...

2

By: yame
6 year ago Apr 1, 2019 at 09:18

Background NEW of a product image

By piliferrer in WordPressBoutique, Feb 16, 2019 at 08:50

I will ask the coder for you

Thanks for your patience!

1

By: yame
6 year ago Feb 16, 2019 at 10:08

Your theme (TechOne) contains old copies of some WooCommerce template files.

By pillowcenter in WordPressTechOne, Feb 16, 2019 at 15:20

Hi mate,

We updated all the out of date templates for you. Currently we see that you are using version 1.4.2 for theme. This is not the newest version. But we will update this on the next one. So, you can wait for the latest version 1.4.4 then update for your ...

1

By: yame
6 year ago Feb 18, 2019 at 06:26

Demo not importing correctly

By cleolc in WordPressTuran, Feb 16, 2019 at 21:24

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

2

By: yame
6 year ago Apr 1, 2019 at 09:32

Filters don't work together

By baioni in WordPressOcolus, Feb 5, 2019 at 17:43

Hi mate,

I got feedback from the coder: He fixed this problem in plugin Toolkit. Pls delete then re-install again the plugin to check your problem

Hope that you will get the best result
Regards,
Yame

7

By: yame
6 year ago Feb 19, 2019 at 08:47

Error in Boutique Template

By piliferrer in WordPressBoutique, Feb 6, 2019 at 07:00

"w3 total cache", "wp super cache", and "wp fast cache": these are the best cache plugins for wp flatform
Hope that it will be useful for you

6

By: yame
6 year ago Feb 19, 2019 at 01:19

Kuteshop Gateway Timeout

By samirox in WordPressKuteShop, Feb 15, 2019 at 15:33

Thank you so much for your best encouragement.

So I will close this ticket. For any helps, please submit a new one + provide me your admin account, I will check for you

Best regards,
Yame

7

By: yame
6 year ago Feb 19, 2019 at 06:49

WPBakery doesn´t work

By RaquelRodrigues in WordPressBiolife, Jan 6, 2019 at 00:35

You're welcome.

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723. It's really very worth with me.

Thank you!
Yame

8

By: yame
6 year ago Feb 19, 2019 at 07:08

WPBAKERY Not Working!

By RaquelRodrigues in WordPressBiolife, Feb 11, 2019 at 10:18

Okay mate. So I will close this ticket. If you need any helps, pls submit a new one then I will check for you

Best regards,
Yame

3

By: yame
6 year ago Feb 19, 2019 at 07:09

Unknown and Critical Error

By RaquelRodrigues in WordPressBiolife, Jan 6, 2019 at 00:39

Well done. So I will close this ticket.

If you need any helps, pls submit a new one then provide again your admin account, I will check for you

Best regards,
Yame

6

By: yame
6 year ago Feb 19, 2019 at 07:24

Can´t Change Footer Logo

By RaquelRodrigues in WordPressBiolife, Feb 18, 2019 at 16:47

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

2

By: yame
6 year ago Apr 1, 2019 at 09:32

Download new vesion of your template

By piliferrer in WordPressBoutique, Feb 19, 2019 at 09:10

Hi mate,

On Themeforest (Evanto), the theme is in version 1.3.0: http://prntscr.com/mn30nd
Just go there then download the latest version for your site

Regards,
Yame

1

By: yame
6 year ago Feb 19, 2019 at 09:44

Installation theme

By design82 in WordPressOcolus, Feb 16, 2019 at 18:17

When I installed the theme for you, I still see all required plugins. Then I processed to import the theme for you
Now your site is ready to work.
If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars ...

7

By: yame
6 year ago Feb 19, 2019 at 09:41

remove the badge NEW

By papabillkrania in WordPressKuteShop, Feb 13, 2019 at 18:16

I had sent to my coder but when he checked your site, the admin account was not correct. You might change it.
However, pls try to deactivate some plugins that you added more for your site, just activate the plugins of the theme then check
- Install the Autoptimize plugin
- ...

12

By: yame
6 year ago Feb 25, 2019 at 01:02

Cart and footer issues

By tussar_30n in WordPressBiolife, Feb 18, 2019 at 09:30

I've replied on your another ticket. Pls check it

Regards,
Yame

3

By: yame
6 year ago Feb 21, 2019 at 08:02

Sidebar shop widget position

By ys21kft in WordPressOcolus, Feb 11, 2019 at 17:39

Thanks so much !

So I will close this ticket. If you need any helps, pls submit a new one then provide me again your admin account, I will check for you

Best regards,
Yame

5

By: yame
6 year ago Feb 21, 2019 at 08:26

Massive Performance Problems

By Leisgee in WordPressBiolife, Feb 21, 2019 at 00:41

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

2

By: yame
6 year ago Apr 11, 2019 at 08:40

several doubts

By piliferrer in WordPressBoutique, Feb 8, 2019 at 21:28

Hi mate,

If you still ask about the header, I also replied on your another ticket. And I explained for this. Pls check your ticket

14

By: yame
6 year ago Feb 23, 2019 at 14:33

error when creating domain in support

By xavicon in WordPressBiolife, Feb 21, 2019 at 10:35

Hi mate,

It's fine. If you have problems, just let me know, then provide me your admin + FTP account, I will check for you

Regards,
Yame

1

By: yame
6 year ago Feb 22, 2019 at 07:04

no me deja ver los tickets

By masquecamper in WordPressBoutique, Jan 25, 2019 at 08:28

Can you tell me which code is not correct? And can you take the screenshot for you mean?
If you are mentioning to your purchase code, when you can submit ticket on support forum, then it means that it is correct.

3

By: yame
6 year ago Feb 22, 2019 at 07:15

Problems Techone Theme Wordpress

By pcsolutionlda in WordPressTechOne, Feb 20, 2019 at 09:11

Hmm. I check and find out that this plugin does not support for translation media: http://prntscr.com/moiypw
We suggest you to use plugin Loco Translate. Theme supports for this plugin. It is a free plugin and it can help you to translate all
Pls try then let me know your result

Regards,
Yame

4

By: yame
6 year ago Feb 22, 2019 at 08:25

Kuteshop:products element does not work

By Jaykub in WordPressKuteShop, Feb 18, 2019 at 14:49

Great!!!

So if you do not have any questions in this ticket, I will close this. Just submit a new one when you need any helps

If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/reviews/13012521. ...

9

By: yame
6 year ago Feb 22, 2019 at 08:26

V.1.0.0.4 - No required plugins notification + conflict between woocommerce and JS composer

By PierreNodles in WordPressOcolus, Feb 14, 2019 at 03:42

You can download the latest version of theme on Themeforest. It is 1.0.7 already.

12

By: yame
6 year ago Feb 22, 2019 at 08:36

Thank you page not loading

By tallesken in WordPressKuteShop, Feb 20, 2019 at 12:34

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

5

By: yame
6 year ago Apr 1, 2019 at 09:42

Demo data import problem

By lakeshores in WordPressOcolus, Feb 18, 2019 at 15:15

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

11

By: yame
6 year ago Apr 1, 2019 at 09:43

top sub menue and footer white text

By tussar_30n in WordPressBiolife, Feb 20, 2019 at 13:26

Hi mate,

If you do not have any replies here, I will close this ticket

For any questions, please submit a new one then provide accounts, I will check for you

Best regards,
Yame

5

By: yame
6 year ago Apr 8, 2019 at 04:10

shopping basket does not work

By svmartinuk in WordPressBoutique, Feb 16, 2019 at 12:55

So here I will give you the structure to update the Main theme

Please make sure that you have no customized files on the Parent theme. If you customized on this, after updating, all customized files will be lost

Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard ...

5

By: yame
6 year ago Feb 25, 2019 at 06:41

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

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We will try to answer all the questions within 24 hours and solve them as quickly as possible