HomeSupport systemWordPressKuteShopremove the badge NEW
  • Customer

    Posted by: yame, Feb 14, 2019 at 03:12 (6 year ago)

    Hi mate,

    Excuse me, I cannot access to your admin account: http://prntscr.com/mkuay1

    Pls check it again and provide also FTP account, then I will help you to check

    Regards,
    Yame
  • Customer

    Posted by: papabillkrania, Feb 14, 2019 at 07:20 (6 year ago)

    hello
  • Customer

    Posted by: papabillkrania, Feb 14, 2019 at 07:28 (6 year ago)

    this is the new user
  • Manager

    Posted by: yame, Feb 15, 2019 at 03:18 (6 year ago)

    Hi mate,

    My coder checked your site already.
    As usually, just only change the Products newness = 0, then all NEW label will disappear. But when he checked your site, it was impossible change and he found out that it will be updated in the next version of theme. I don't know exactly when he will updates theme, so if you want to solve asap, pls provide me your Cpanel account then my coder will update for you first

    Just tell me your intention
    Regards,
    Yame
  • Customer

    Posted by: papabillkrania, Feb 15, 2019 at 07:51 (6 year ago)

    Where can I find it to change it Products newness = 0,?
  • Customer

    Posted by: papabillkrania, Feb 15, 2019 at 08:02 (6 year ago)

    you have made changes and the website does not appear as it was what did you change?
  • Customer

    Posted by: papabillkrania, Feb 15, 2019 at 08:10 (6 year ago)

    οκ I found it What changed. just tell me how to change the new products
  • Manager

    Posted by: yame, Feb 15, 2019 at 09:03 (6 year ago)

    Sorry, change the New product: you still mention to the New label? Or change what?
  • Customer

    Posted by: papabillkrania, Feb 16, 2019 at 07:32 (6 year ago)

    see the photo I sent you all the products come with a new one I want to deactivate it
    -οθόνης-(3)-5c645efd35861-5c67bc760189f.png
  • Manager

    Posted by: yame, Feb 16, 2019 at 09:38 (6 year ago)

    I already told you that we will update this on the next version.
    Temporarily, you can set up like this in your site, then all NEW label will disappear: http://prntscr.com/mluap6
  • Customer

    Posted by: papabillkrania, Feb 19, 2019 at 11:38 (6 year ago)

    Hello I still have the problem that the website responds very slow 20+ sec loading time
  • Manager

    Posted by: yame, Feb 25, 2019 at 01:02 (6 year ago)

    I had sent to my coder but when he checked your site, the admin account was not correct. You might change it.
    However, pls try to deactivate some plugins that you added more for your site, just activate the plugins of the theme then check
    - Install the Autoptimize plugin
    - Remove unnecessary plugins
    - Optimize product images
    - Install the jsDelivr – WordPress CDN plugin
    - Intstall the WP Super Cache
    - Contact with your hosting administrator to increase the speed

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