• Customer

    Thank you page not loading

    Posted by: tallesken Feb 20, 2019 at 12:34 (6 year ago)
    Hello there,

    When placing order, the thank you page is not loading. After clicking the place order button, the page hangs, but the order always drop at the admin.

    What might be the problem?

  • Customer

    Posted by: yame, Feb 21, 2019 at 06:37 (6 year ago)

    HI mate,

    Could you please take a screenshot for your issue, then I will check faster

    Thank you!
    Yame
  • Customer

    Posted by: tallesken, Feb 21, 2019 at 07:50 (6 year ago)

    As at yesterday's evening, the product page is not loading.

    We need this resolved as soon as possible.

    Thank you
  • Customer

    Posted by: tallesken, Feb 21, 2019 at 17:04 (6 year ago)

    Please ignore, it has been fixed. Your response time is really slow which is not good
  • Manager

    Posted by: yame, Feb 22, 2019 at 09:32 (6 year ago)

    I check the product you mentioned to, I still see the product image and information shows completely: http://prntscr.com/mojxi0
    is is what you want to work in your site?
  • Manager

    Posted by: yame, Apr 1, 2019 at 09:42 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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