• Customer

    Massive Performance Problems

    Posted by: Leisgee Feb 21, 2019 at 00:41 (6 year ago)
    Hello,

    our website based on Biolife theme has massive Performance problems because of something in the template files. Loading times up to 18 Seconds at 1,3MB page load (see attached screenshot): That makes absolutely no sense. Why is the main resource waiting so long for its first byte?!

    Maybe this could be a problem:
    Some kind of cURL or synchronous call in the theme files that gets declined and the whole document waits for it's response. It appears in the root document on every page so the error has to be somewhere in functions.php, header.php, footer.php or other resources that get loaded on every page of the website.

    Please respond to this soon, this is very urgent!

    If you are not able to find the code that causes this error, maybe we could make a call and look on it together.

    Kind regards,
    Jonas

  • Customer

    Posted by: yame, Feb 22, 2019 at 09:47 (6 year ago)

    Hi mate,

    My coder checked your site, then updated some plugins that need to update, update WP version, .... and installed a cache plugin
    And this is the result after we checked for you

    Regards,
    Yame
  • Manager

    Posted by: yame, Apr 11, 2019 at 08:40 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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