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problem with product thumbnails and with product img hover change

By mikepopov in PrestashopBoutique, Apr 22, 2020 at 07:13

My coder has helped you to show the info. Pls check again then let me know the result

12

By: yame
5 year ago May 7, 2020 at 09:36

Banner Image by Category

By edu_pixel in PrestashopLogancee, May 13, 2020 at 10:50

Good job.

So I will close this ticket. If you need any assistance, pls submit a new one then I will check for you

Regards,
Yame

3

By: yame
5 year ago May 15, 2020 at 08:49

Issue with Private note field in order section

By LinaGallery in PrestashopBoutique, May 19, 2020 at 08:03

Hi,

DONE. He fixed it. Pls check your site

Regards,
Yame

1

By: yame
5 year ago May 19, 2020 at 09:57

Not working photo

By dxq31 in PrestashopBoutique, May 22, 2020 at 10:59

My coder has fixed it for you. Links are redirected from the demo's server. So now pls change into your images

6

By: yame
5 year ago May 26, 2020 at 11:22

Theme installation

By yosoymultiplicalia in PrestashopLogancee, May 12, 2020 at 11:40

You're welcome

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/logancee-multipurpose-responsive-prestashop-theme/reviews/14573932 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

21

By: yame
5 year ago May 28, 2020 at 01:37

Logancee theme 1.7 prestashop

By AnkurBagga in PrestashopLogancee, Jun 10, 2020 at 01:58

Hi,

Please provide me your back end + ftp account of your site then my coder will help you to check.
He will try to upload the theme if needed

Awaiting your reply...
Regards,
Yame

1

By: yame
5 year ago Jun 10, 2020 at 14:49

Products page not update

By marcotroise79 in PrestashopBoutique, Jun 16, 2020 at 08:34

Hi @marcotroise79,

Could you please provide me your back end + ftp account.

My coder will help you to check
Regards,
Yame

1

By: yame
5 year ago Jun 17, 2020 at 02:44

Error 500 on checkout

By sweezer in PrestashopSuperShop, Jul 5, 2020 at 14:59

My coder would like to give you his feedback: It is because of this module: prestabynowpaylater
This module is the third-party module. We do not support it. So, please contact its author to get support.

Regards,
Yame

2

By: yame
5 year ago Jul 6, 2020 at 10:23

checkout not working fine

By alzu in PrestashopSuperShop, Jun 18, 2020 at 09:54

This will be the last time my coder helps you to re-install the theme. Because it is not the solution to your issue.
Please backup all your site and let me know the homepage you want, then my coder will do it for you

11

By: yame
5 year ago Jul 6, 2020 at 07:54

error 500 during checkout

By sweezer in PrestashopSuperShop, Jul 7, 2020 at 20:11

Hi,

We used to reply to this issue on this ticket: https://support.kutethemes.com/topic/show-topic/69607

Pls check it and reply to that ticket so that we can control all your issues. Thank you!

Regards,
Yame

1

By: yame
5 year ago Jul 8, 2020 at 01:09

error 500 on payment confimation

By sweezer in PrestashopSuperShop, Jul 9, 2020 at 07:39

Hi,

My coder informed me that your site did not work: https://prnt.sc/tgleto

Could you please check it again?

1

By: yame
5 year ago Jul 13, 2020 at 01:48

Logancee Theme 1.7 for Prestashop 1.7.6.6

By mobenzogertjan in PrestashopLogancee, Jul 4, 2020 at 12:48

Because you don't extract properly the theme. It was written in the document also.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/logancee-multipurpose-responsive-prestashop-theme/reviews/14573932 and leave your 5 stars and your good comments there. It is really worth to me

Thank you ...

12

By: yame
5 year ago Jul 10, 2020 at 09:55

Blog module issue

By Rumbo2020 in PrestashopBoutique, Aug 4, 2020 at 16:41

Hi @Rumbo2020,

We do not understand you mean. Could you please provide me your backend + FTP access? And take the screenshots for your issue then I will check for you

Awaiting your reply
Regards,
Yame

1

By: yame
5 year ago Aug 6, 2020 at 01:27

Boutique fronted bug

By jossland in PrestashopBoutique, Aug 13, 2020 at 10:51

Thank you. My coder will check for you.

5

By: yame
5 year ago Aug 19, 2020 at 00:57

Problems with the blog module

By jossland in PrestashopBoutique, Aug 14, 2020 at 12:45

Currently, your site is not working: https://prnt.sc/u6sp4t Pls check this first.
If possible, my coder will change another blog for your site. Just check your site again then let me know

10

By: yame
5 year ago Aug 27, 2020 at 11:12

reviews star select not working

By MRGENC in PrestashopSuperShop, Aug 31, 2020 at 10:58

You're welcome. So if you have any problem with this theme, please let me know
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/supershop-multipurpose-responsive-prestashop-theme/reviews/10186257 and leave your 5 stars and your good comments there. It is really worth to me

Thank ...

7

By: yame
5 year ago Sep 3, 2020 at 08:43

How do I achieve desktop view on Mobile

By sweezer in PrestashopSuperShop, Sep 3, 2020 at 06:32

Is this what you want: https://prnt.sc/ucxqna ?
If that, the banners will show very small. Do you still want to do it? If that, pls provide your FTP account then my coder will help you

5

By: yame
5 year ago Sep 7, 2020 at 10:19

problems with theme and prestashop 1.7.6.7

By meytel in PrestashopLogancee, Sep 4, 2020 at 08:47

My coder just re-exacted the theme > zip it again > then use the new one to install. You can follow this video to understand: https://www.youtube.com/watch?v=-mfx0d7fvU0

7

By: yame
5 year ago Sep 9, 2020 at 08:13

Logancee theme - (post?) installation problems

By peppericci in PrestashopLogancee, Sep 29, 2020 at 12:47

That's great, Peppe.
So do you need any assistance on this ticket?
May I close it? You can submit a new one and provide me your admin + FPT account, take the screenshots then we will help you to check

Have a nice weekend.
Regards,
Yame

3

By: yame
4 year ago Oct 3, 2020 at 10:56

Frontend is blank after installation

By pilietis in PrestashopLogancee, Oct 8, 2020 at 14:03

You provided the incorrect URL.
It's not http://lazdos.webzo.lt/admin381aa1fd3, I tried with this: http://lazdos.webzo.lt/admin442usuvcp
And I see the front end has the full content. Could you pls check it again?
scr: https://prnt.sc/uzpf0g
scr: https://prnt.sc/uzpfeo
https://prnt.sc/uzpfmg

3

By: yame
4 year ago Oct 15, 2020 at 08:40

REMOVE LAZY LOAD

By sweezer in PrestashopSuperShop, Oct 30, 2020 at 07:35

Hi @sweezer,

Please provide me your FTP account then my coder will help you.

Regards,
Yame

1

By: yame
4 year ago Nov 2, 2020 at 07:11

Website slow homepage and armenia ads not found on elementor keeps showing

By alzu in PrestashopSuperShop, Aug 17, 2020 at 07:38

It's the problem with the cache.
He cleared the cache on your site and it works again: https://prnt.sc/vd4vb7
Also, you should update the database of Woo: https://prnt.sc/vd4vwy. It is really important.

23

By: yame
4 year ago Nov 4, 2020 at 08:35

How to change to one page checkou

By nmpashov in PrestashopBoutique, Nov 3, 2020 at 21:33

Here you are: https://addons.prestashop.com/en/express-checkout-process/6841-one-page-checkout-for-prestashop.html
You can buy this module to solve your issue.

3

By: yame
4 year ago Nov 5, 2020 at 09:07

change the background photo for testimonial module

By mwlojewski in PrestashopBoutique, Nov 9, 2020 at 13:41

Hi @mwlojewski,

We cannot access your site with the wrong account: https://prnt.sc/vgggsh
And pls take the screenshots for your issues then my coder will check for you faster

Regards,
Yame

1

By: yame
4 year ago Nov 10, 2020 at 02:54

dossier img manquant dans le fichier ZIP

By referencersites in PrestashopBoutique, Nov 11, 2020 at 12:32

DONE. My coder installed the theme for your site. Pls check then let me know

7

By: yame
4 year ago Nov 16, 2020 at 04:00

bug top menu with safari

By referencersites in PrestashopBoutique, Nov 16, 2020 at 19:23

DONE. My coder fixed for you: https://prnt.sc/vl690t

Pls check again then let me know. I hope that with this support, you will re-rate with 5 stars for my team. It's really worth to me. Because the last time, I really did not understand you mean and you even did not provide ...

2

By: yame
4 year ago Nov 18, 2020 at 03:28

Template problem on Checkout

By sam2993 in PrestashopLogancee, Nov 13, 2020 at 00:34

You're welcome.
Thank you so much for your rating also ^^ We really love it

So I will close this ticket if your issues are solved. Please submit a new one then take the screenshots, we will help you to check.

Best regards and keep healthy
Yame

6

By: yame
4 year ago Nov 19, 2020 at 03:10

labertaticblocks

By javiervalero in PrestashopSuperShop, Nov 9, 2020 at 20:42

You're welcome.
If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/supershop-multipurpose-responsive-prestashop-theme/reviews/10186257 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

13

By: yame
4 year ago Nov 20, 2020 at 01:18

new demos

By decimoarte in PrestashopSuperShop, Nov 27, 2020 at 12:43

You're welcome.
So I will close this ticket. It will be easier for me to control all your issues.

Best regards,
Yame

5

By: yame
4 year ago Nov 30, 2020 at 11:51

Testimonials module does not save html

By mwlojewski in PrestashopBoutique, Dec 2, 2020 at 16:43

Hi, @mwlojewski

Please provide me your admin + FTP account.
Take the screenshots about your question then my coder will help you to check

Regards,
Yame

1

By: yame
4 year ago Dec 3, 2020 at 08:52

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