Kutethemes

Customer

Problems with the blog module

Posted by: jossland Aug 14, 2020 at 12:45 (3 year ago)

We have various problems with the blog module:
- Blog main page show error 500
- We are not able to add a sidebar colum to the posts pages

Customer

Posted by: yame, Aug 15, 2020 at 18:40 (3 year ago)

Hi @jossland,

I got your backoffice account. Please provide me the server account of your FPT. Then I will send your issue to my coder
And please take the screenshots for your issues.

Awaiting your reply
Regards,
Yame
Customer

Posted by: jossland, Aug 17, 2020 at 07:21 (3 year ago)

The server of FTP account is: nueva.henryarroway.com.

I reinicialize the module and now I can't even access the module configuration or any other backoffice page of the module because it redirect me to http://ww1.xpert-idea.com/
Customer

Posted by: jossland, Aug 18, 2020 at 08:13 (3 year ago)

Please respond

blog-module-issue-5f3b8dabd99c1.png
Manager

Posted by: yame, Aug 19, 2020 at 00:57 (3 year ago)

I got your account and I also sent it to my coder.
Let him check then I will inform you of the result later. Thank you!
Customer

Posted by: jossland, Aug 19, 2020 at 07:14 (3 year ago)

I have been able to fix the problem of the redirection, so our problems are:
- Blog main page show error 500
- We are not able to add a sidebar colum to the posts pages
Manager

Posted by: yame, Aug 21, 2020 at 02:06 (3 year ago)

- Blog main page shows error 500: My coder said that you should reduce the version of PHP to 7.1. Then it will works
- Add sidebar column to the post pages: DONE. He did it for you: https://prnt.sc/u37780
Pls check your site again then let me know
Customer

Posted by: jossland, Aug 24, 2020 at 12:55 (3 year ago)

- But we don't want to use an older version of PHP. I am sure there is a way to update the relevant code to work with the latest PHP version, if you tell me what should we change, we don't mind to update it by ourselves.
- Can you explain me how to do it? Because we would like to be able to it ourselves in case we want to change the sidebar content for example.

Thanks in advance
Manager

Posted by: yame, Aug 26, 2020 at 03:15 (3 year ago)

He said that you could use the version 7.2 of PHP. Just disable the debug, your website is still working normally.
Enable the left sidebar for blog page in here:
https://prnt.sc/u5xnk6
https://prnt.sc/u5xnqz

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/boutique-kute-responsive-prestashop-theme/reviews/16244470 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame
Customer

Posted by: jossland, Aug 26, 2020 at 08:45 (3 year ago)

- We have PHP 7.2 and debug mode is diseabled, archive pages still not working...

- Also the comments do not work nor does anything appear in the sidebar when I hook the blog to right sidebar (or left, doesn't matter)

Desktop-screenshot-5f46214388101.png
https-nueva-henryarroway-com-es-blog-post-3-tipos-diferentes-de-acolchado-page_type-post-5f462143884ff.png
Posiciones-•-Henry-Arroway-5f46214388b2d.png
Manager

Posted by: yame, Aug 27, 2020 at 11:12 (3 year ago)

Currently, your site is not working: https://prnt.sc/u6sp4t Pls check this first.
If possible, my coder will change another blog for your site. Just check your site again then let me know

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