1,639 topics
TOPIC POSTS LAST POSTER
Cant' find the plugin Ovic - Category Image Slider

By bdussaux in PrestashopBoutique, Dec 2, 2016 at 09:36

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Dec 10, 2016 at 09:55

Missing translation

By efgieel in PrestashopBoutique, Nov 21, 2016 at 12:15

Ok mate. So I will close this ticket.
Whenever you need any assistance, please post your ticket in support forum. We will help you.

Thank you.
Yame

8

By: yame
8 year ago Dec 2, 2016 at 10:05

Error block Ovic Page link module

By piboss in PrestashopBoutique, Nov 27, 2016 at 18:41

I will be grateful if your issue is solved,
If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards

12

By: yame
8 year ago Dec 5, 2016 at 04:21

Add To Cart

By Sacapuntax in PrestashopBoutique, Nov 9, 2016 at 15:36

Hi mate.

You issue related to the Add to cart button was replied via Skype. I will close this ticket.
For any requirements, please contact to me.

Thank you and Best regards,
Yame

9

By: yame
8 year ago Dec 5, 2016 at 01:24

Header

By bomerang in PrestashopBoutique, Dec 5, 2016 at 14:58

Hi bomerang,

Thank you for contacting to support service.
For your question, currently we don't support for changing header of this Homepage into another one.
You can please contact to customized service and send you requirement. They will help you to check.
To contact to customized service, please base on this form: http://support.ovicsoft.com/services/customized

For ...

1

By: yame
8 year ago Dec 6, 2016 at 07:50

Questions - emergency

By mahanwork in PrestashopSuperShop, Nov 25, 2016 at 16:06

As I checked your file, I would like to give you the answer:
- I can go to the step for in the check out page and I did not meet the same error with yours. Pls see the attachment below.
- The arrows in footer: Currently we don't support for the ...

6

By: yame
8 year ago Dec 10, 2016 at 07:10

How to update Supershop Prestashop Theme

By FranciscoSerralvo in PrestashopSuperShop, Nov 29, 2016 at 10:21

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

6

By: yame
8 year ago Dec 15, 2016 at 07:05

b4d0994c-8639-49ac-9b06-e408b13afaf4

By mertatamanlar in PrestashopLondon Stars, Dec 7, 2016 at 19:32

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

2

By: yame
8 year ago Dec 15, 2016 at 07:06

Boutique and Prestashop 1.7

By qazziq in PrestashopBoutique, Dec 4, 2016 at 14:52

Version 1.7 of Prestashop is the new section that we are researching for updating.
As our understanding about this version, there is no development for the updating Prestashop process yet. Then of course we still don't have any update for this theme yet. They feed back that this is the ...

3

By: yame
8 year ago Dec 10, 2016 at 09:44

Multiboutique problem : sort by / slider

By AgenceWSB in PrestashopLogancee, Dec 2, 2016 at 15:10

Hi mate.

My coder has checked carefully your issue. This problem belongs to customized work so you have to contact to customized service. They will give you the solution for this.
Pls follow this link to go to customized service: http://support.ovicsoft.com/services/customized
Hope you understand.
Yame

11

By: yame
8 year ago Dec 12, 2016 at 08:04

cart display problem

By hurrier in PrestashopBoutique, Dec 10, 2016 at 10:59

Hi hurrier,

Could you please provide us your website back end link? We would like to access to your site then will check the reason and give you the solution.
Here we can see you provide the user and password also.

Thank you,
Yame

1

By: yame
8 year ago Dec 12, 2016 at 07:14

Mobile style top menu (home19)

By dvorak in PrestashopBoutique, Oct 25, 2016 at 19:23

I've replied there. Thank you

13

By: yame
8 year ago Dec 13, 2016 at 08:43

Combinations not working at all

By toffeeweb in PrestashopLondon Stars, Dec 7, 2016 at 14:53

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

18

By: yame
8 year ago Dec 21, 2016 at 02:33

Positions of the modules in the home

By Sacapuntax in PrestashopBoutique, Dec 13, 2016 at 09:09

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

7

By: yame
8 year ago Dec 21, 2016 at 02:29

Ovic Layout not working

By ivanomino in PrestashopSuperShop, Nov 25, 2016 at 17:39

Dear mate.

We would like to say that until now we can fix successfully this issue for you.
Please check it again. As we check after fixing, the price displays well.

Regards,
Yame

16

By: yame
8 year ago Dec 15, 2016 at 09:04

help with super shop theme

By ivanomino in PrestashopSuperShop, Nov 25, 2016 at 15:50

Dear mate.

We always willing to support for all the clients. So if you have any problems, you can tell us then we will try to find out the solution for each together.
Hope you will give us the chance to help you.

Thank you,
Yame

21

By: yame
8 year ago Dec 19, 2016 at 09:10

Error block Ovic Page link module

By 3rockets in PrestashopBoutique, Dec 6, 2016 at 09:24

Thanks mate. I will check that issue and I will close this ticket.
Pls contact to me whenever you have the problem.

Best regards,
Yame

15

By: yame
8 year ago Dec 19, 2016 at 01:29

Ovic page banner

By 3rockets in PrestashopBoutique, Dec 16, 2016 at 16:47

Hi 3rockets

Unfortunately, we cannot set the different size weight for the Ovic page banner module.
It is designed in the header so it just has only one style.
If you want to disable the banner for the specific page, you can go to Ovic page banner module then configure for each ...

1

By: yame
8 year ago Dec 19, 2016 at 09:18

Text page contact

By Spegio in PrestashopBoutique, Nov 8, 2016 at 13:34

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

35

By: yame
8 year ago Dec 26, 2016 at 03:17

Change how the products look on the main page

By kakaito_13 in PrestashopLogancee, Dec 13, 2016 at 23:17

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Regards,
Yame

15

By: yame
8 year ago Dec 26, 2016 at 03:17

product list style

By hurrier in PrestashopBoutique, Dec 20, 2016 at 14:45

Ok mate. So I will close this ticket.
Regards,
Yame

2

By: yame
8 year ago Dec 21, 2016 at 02:00

contact form map problem

By hurrier in PrestashopBoutique, Dec 20, 2016 at 12:54

You can go to Mega HTML Module > Choose Contact info and edit the text in Description.
I hope that you will be satisfied with all my support and give me the best rating in themeforest.

Thank you so much for your encouragements.
Regards,
Yame

3

By: yame
8 year ago Dec 23, 2016 at 01:23

SEVERAL ISSUE NEED HELP URGENT

By Alextremo22 in PrestashopBoutique, Dec 3, 2016 at 01:25

Dear mate.

My coder has updated the issue translating the text FROM TO BLOG in homepage in the latest version (v.1.0.6)
Pls go to themeforest to download the new version then follow the change_log there to update the needed files.

Yame

21

By: yame
8 year ago Dec 27, 2016 at 09:29

Brands Slider Block space free

By vladivich in PrestashopSuperShop, Dec 22, 2016 at 19:11

Hi vladivich,

Thank you for contacting to support service.
We got your issue. And we would like to give you the explanation. As you see on site demo, we have a total of 21 images for Brand slider block.
You have just 15 images. It is the reason why there is a space ...

1

By: yame
8 year ago Dec 23, 2016 at 02:49

Error in contact us page

By 3rockets in PrestashopBoutique, Dec 19, 2016 at 11:03

For the newsletter in footer, you can go to Store map module, you will see a Google API Key there. That is our test key and it can be removed any time.
You can click on the link below the box then register an account for your own, you will ...

10

By: yame
8 year ago Dec 23, 2016 at 08:19

Translation

By 3rockets in PrestashopBoutique, Dec 22, 2016 at 18:02

I will guide you to translate the AUTHENTICATION and SHOPPING-CART SUMMARY page, you can translate all texts in Localization > Translations > Choose the Type of Translation is Translations Front Office > choose Boutique theme and your language > Go to translation page. You just search each text that you ...

3

By: yame
8 year ago Dec 23, 2016 at 07:40

Left Columns missing

By 3rockets in PrestashopBoutique, Dec 22, 2016 at 11:30

Could you please contact me via Skype account: yame_kutetheme
I will support directly for you just because you have a lot of tickets that i cannot control all.
Thank you

6

By: yame
8 year ago Dec 23, 2016 at 08:22

Footer alligment

By 3rockets in PrestashopBoutique, Dec 23, 2016 at 07:57

Ok mate. I see.
I would like to confirm you mean. Which text would you want to be the standard? My coder will help you to align the other text to be aligned with the standard text.
As I can see: JOHN BARRITT is the logo, OUR SERVICES and FOLLOW US ...

3

By: yame
8 year ago Dec 23, 2016 at 09:31

Boutique theme responsive

By lucasjunier in PrestashopBoutique, Dec 21, 2016 at 13:53

Ok mate.
We will close this ticket. So if you have any requirements, pls contact again to us.

Best regards,
Yame

3

By: yame
8 year ago Dec 24, 2016 at 03:00

Image slider for your homepage not displaying previous and next buttons

By hurrier in PrestashopBoutique, Dec 20, 2016 at 08:51

Thank you ^^. Thank you so much for your encouragement.
SO I will close this ticket. For any requirement, pls contact to me.

Best regards,
Yame

6

By: yame
8 year ago Dec 27, 2016 at 00:39

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible