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Sample Data Not Importing

By willbeattie in WordPressArmania, Jun 21, 2020 at 18:54

Hi Will,

It is done for you. Pls check your site again then let me know

Regards,
Yame

 5

By: yame
4 year ago Jun 26, 2020 at 09:19

IMPROVE THE VERY SIMPLE PANEL DESIGN

By GraphicDesignerJF in WordPressBiolife, Jun 19, 2020 at 03:19

Thank you so much for your contribution. We will refer to your suggestion and discuss it. Because we built the theme basing on the default design so we if there is something that needs to be changed, we will absorb that opinion.

Many thanks!

 5

By: yame
4 year ago Jun 26, 2020 at 01:39

when change logo in settings logo not changed

By mahmoud310 in WordPressBoutique, Jun 14, 2020 at 13:24

Thank you for your rating. So I will close this ticket. Of you need any support, please submit a new one and I will check for you

Best regards,
Yame

 6

By: yame
4 year ago Jun 26, 2020 at 01:41

how i can change slider

By mahmoud310 in WordPressBoutique, Jun 16, 2020 at 16:39

So if this issue was solved, I will close this ticket. Pls submit a new ticket then I will check for you

Best regards,
Yame

 3

By: yame
4 year ago Jun 26, 2020 at 01:47

Elementor Pro and Armania problem

By luiquemh in WordPressArmania, Jun 22, 2020 at 06:55

Thank you ^^ @luiquemh

So if you are satisfied with this support as well as this theme, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments there. It is really worth to me

Many thanks! ^^
Regards,
Yame

 7

By: yame
4 year ago Jun 26, 2020 at 02:16

Change social media Icons on Woocommerce product site

By Butterbrotundkaviar in WordPressBiolife, Jun 26, 2020 at 07:41

Hi @Butterbrotundkaviar,

If you want to change or edit the social icons there, you must do in Child theme.
Pls do not change in Main theme if you want to update the theme in the future.

If you need help, please provide me your admin + ftp account. Then my coder will check ...

 1

By: yame
4 year ago Jun 27, 2020 at 04:14

still waiting install demo 7 RTL

By yasserboulanouar in WordPressKuteShop, Jun 26, 2020 at 19:43

Ohhhh. Sorry, I replied on your email. Please check it
Thank you so much!

 1

By: yame
4 year ago Jun 27, 2020 at 08:58

I cant see other demo layouts

By muhammadzubair123 in WordPressArmania, Jun 27, 2020 at 12:54

Hi,

I hope that this documentation will be useful to help you solve the current problem: https://armania.kutethemes.net/documentation/docs/faqs/3-how-to-switch-into-another-homepage/

If you need any help, please let me know, I will check for you
Regards,
Yame

 1

By: yame
4 year ago Jun 29, 2020 at 00:45

Details

By KevinKevo in WordPressArmania, Jun 27, 2020 at 18:07

Hi @KevinKevo,

You provided me the screenshot, I cannot see the pw of your ftp account.
So please provide it again. And reply to your ticket, not submit a new one like this.

Thank you!

 1

By: yame
4 year ago Jun 29, 2020 at 01:02

I want refund

By muhammadzubair123 in WordPressArmania, Jun 27, 2020 at 21:07

Hi @muhammadzubair123,

I am sorry to hear about that. But we are here willing to support you all the problems with the theme.
Could you please provide me your admin + ftp account? And take the screenshots for the bugs you see?
We will check and if it needs to update, we will ...

 1

By: yame
4 year ago Jun 29, 2020 at 00:43

Website too slow!!

By harshit9224 in WordPressBiolife, Jun 28, 2020 at 16:29

Hi,

We are in the hosting migration process so we have a bit delay. I am sorry for that.
Here I would like to advise you about some methods that help you to improve the loading time:

1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – ...

 1

By: yame
4 year ago Jul 2, 2020 at 02:42

Can't install any demo

By GigiFigaro200177 in WordPressKuteShop, Jun 23, 2020 at 21:02

I am not sure. But I had to do it several times and it works.
Your hosting is quite slow so it affects to the process. Anyway, if you need and help, don't hesitate to let me know, I will help you
If you are satisfied with this support, hope that you ...

 9

By: yame
4 year ago Jun 29, 2020 at 03:49

SCREEN OPTIONS & HELP TABS NOT WORKING, STICKY HEADER COLOUR NOT CHANGING

By shingigerald in WordPressOcolus, Jun 28, 2020 at 19:45

Hi @shingigerald,

Here I would like to give you the result when we test all your issues:
1. screen options are not showing or shipping etc: It is because of this plugin: https://prnt.sc/t87sr0
When we disable this, the edit page of product works normally

2. Logo and main color: It is because you still ...

 1

By: yame
4 year ago Jun 29, 2020 at 03:28

do you have CUSTOMIZE documentation ?

By affiliatebuddies in WordPressArmania, Jun 29, 2020 at 11:56

Hi @affiliatebuddies,

Thanks for your purchase.
This is the new theme we develop with the Elementor template there are still some late updates for the documentation.
We are trying to update and develop the new version to make this theme to be more useful and friendly for all users.
If you need ...

 1

By: yame
4 year ago Jun 30, 2020 at 08:48

Sample Data Not Importing

By willbeattie in WordPressArmania, Jun 21, 2020 at 18:54

Thanks, Will.
We are developing the theme and updating it again.
Hope that with the new version, it will be useful for all customers to install this theme.

Thank you so much!
Yame

 13

By: yame
4 year ago Jun 30, 2020 at 07:47

footer disappeared

By bassemsaad in WordPressBiolife, Jun 25, 2020 at 09:52

You're welcome.

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

 3

By: yame
4 year ago Jul 1, 2020 at 07:07

Improve the cart with scroll

By GraphicDesignerJF in WordPressBiolife, Jun 25, 2020 at 23:31

I am sorry for the delay. I already replied to your message. Kindly check it. Thank you so much :(

 5

By: yame
4 year ago Jul 1, 2020 at 10:35

Problem with installation

By lobpin100 in WordPressArmania, Jun 24, 2020 at 23:40

I mean, when you edit your page: https://prnt.sc/t9pbs9 > Scroll down, you will see this section: https://prnt.sc/t9pc59
It is not in the Theme Options

 8

By: yame
4 year ago Jul 1, 2020 at 10:04

Error on import database

By SpadoniA in WordPressBiolife, Jun 28, 2020 at 15:00

It's done for you with Home 01.
If you want to switch into another homepage, please go here: https://prnt.sc/t9pk3x
Pls check your site again then let me know the result

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your ...

 5

By: yame
4 year ago Jul 1, 2020 at 10:14

Revolution Slider plugin failed to install. A higher version of Revolution Slider is needed for this theme

By bamdtech in WordPressArmania, Jun 30, 2020 at 18:59

You're welcome.

Do you need any supports? If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments there. It is really worth to me

Thank you so much!
Yame

 3

By: yame
4 year ago Jul 2, 2020 at 02:48

Failed to get available sample data packages.

By bamdtech in WordPressArmania, Jul 1, 2020 at 13:09

Hi,

Please refer to this document: https://armania.kutethemes.net/documentation/docs/theme-installtion/
Please do not use the tab Import Database anymore. We have updated the theme and documentation. Hope that it is useful for you

If you have any difficulties, please provide me your admin account and let me know the homepage you want. I will check and ...

 1

By: yame
4 year ago Jul 2, 2020 at 01:40

Cart box bugs on Biolife - Organic Food WordPress Theme

By Traxconn in WordPressTuran, Jul 2, 2020 at 04:33

Hi @Traxconn,

I see that you are using the Biolife theme but you submitted ticket in the Turan theme.
Pls select the correct category of the theme you want to get support then we will check for you

Regards,
Yame

 1

By: yame
4 year ago Jul 2, 2020 at 14:57

problems with installation

By fiscaps in WordPressArmania, Jun 26, 2020 at 01:24

It is because you still do not import the page for the homepage you choose.
I've done it for you and now it works. You can refer to the document to understand.
Pls check your site again then let me know the result

Thank you!

 7

By: yame
4 year ago Jul 2, 2020 at 09:48

Store Footer did not change-and header photo

By Nomadicmovement in WordPressBoutique, Jun 26, 2020 at 03:11

You are using this footer: https://prnt.sc/tadwxw
Then go to Footer Builder > Edit for this footer: https://prnt.sc/tadxdx. 3 boxes will be edited here: https://prnt.sc/tadxp2
And remove Contact here: https://prnt.sc/tadyb6

 7

By: yame
4 year ago Jul 2, 2020 at 10:58

Installed demo not working correctly

By parklai in WordPressArmania, Jul 2, 2020 at 12:56

Hi @parklai,

I've helped you to re-install the theme with the homepage Fashion 2 on your site.
Pls check again then let me know.

If you are satisfied with this support, hope that you will spend a little time and go to this website:
https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715 and leave your 5 stars and your good comments ...

 1

By: yame
4 year ago Jul 3, 2020 at 01:34

Just available Product in slider

By cinohee2 in WordPressKuteShop, Jul 2, 2020 at 15:25

Hi @cinohee2,

If you want to set up the variation for your product, please select its attributes and tick for the box: Use for variation: https://prnt.sc/tatwcw
Then config for the variation product
If you need more help, please provide me your admin account and describe more details for your issue, I will check ...

 1

By: yame
4 year ago Jul 3, 2020 at 02:02

Import Home page 14

By engmostafa25015 in WordPressTechOne, Jul 2, 2020 at 19:38

Hi @engmostafa25015,

When you can import the demo data, then you can choose one of the demo pages and you can switch to the page you want.
Pls negative to here: https://prnt.sc/taym60

If you need any help, please provide me your admin account, take the screenshot for your issue then I will check ...

 1

By: yame
4 year ago Jul 3, 2020 at 07:39

Import content Problem

By florintomoiaga in WordPressArmania, Jul 2, 2020 at 09:13

I also followed the document :D
It was done for the first time. Anyway, thank you so much for your stars. It is really worth to me ^^

So if you don't have any question about this ticket, may I close it? If you need any help, please submit a new ...

 3

By: yame
4 year ago Jul 3, 2020 at 07:03

Mega Menu full width

By SabrinaBu in WordPressBoutique, Jun 24, 2020 at 21:31

My coder would like to give you the explanation:
For example, when you are checking your site in the screen with 100%, of course, the mega menu will show correctly.
Then you zoom out to 170% then zoon into 150%, the menu will show incorrectly. Because the .js of the mega ...

 15

By: yame
4 year ago Jul 6, 2020 at 08:18

Cart box bugs on Biolife - Organic Food WordPress Theme

By Traxconn in WordPressTuran, Jul 4, 2020 at 01:53

Hi Traxconn,

I don't know why but I updated for your purchase code. Now pls check again the categories and submit ticket on the correct category.
Then I will check the issue for you

Thank you so much!
Regards,
Yame

 1

By: yame
4 year ago Jul 4, 2020 at 02:13

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