• Customer

    SCREEN OPTIONS & HELP TABS NOT WORKING, STICKY HEADER COLOUR NOT CHANGING

    Posted by: shingigerald Jun 28, 2020 at 19:45 (4 year ago)
    Hi when I try to edit products the screen options are not showing or shipping etc. they are disabled.

  • Customer

    Posted by: yame, Jun 29, 2020 at 03:28 (4 year ago)

    Hi @shingigerald,

    Here I would like to give you the result when we test all your issues:
    1. screen options are not showing or shipping etc: It is because of this plugin: https://prnt.sc/t87sr0
    When we disable this, the edit page of product works normally

    2. Logo and main color: It is because you still enable the Meta box option in Theme Options. If you want all your settings in Theme Options work, you should disable Meta box mode (it is for modify the specific page): https://prnt.sc/t87to2

    Please check again all your issues and let me know the results.
    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible