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  • Customer

    Sample Data Not Importing

    Posted by: willbeattie Jun 21, 2020 at 18:54 (4 year ago)
    Hello,

    I have 2 purchase codes and have the same issue with each upload as it won't import the sample data - Failed to download the selected sample data package 'main'.

    I have also opened a separate ticket for the same issue on a different domain...
    Regards,
    Will
  • Customer

    Posted by: yame, Jun 23, 2020 at 07:42 (4 year ago)

    Hi @willbeattie,

    As I replied on another ticket, I will check and help you to re-install the theme.
    Please let me know the homepage you want then I will do it

    Regards,
    Yame
  • Customer

    Posted by: willbeattie, Jun 23, 2020 at 10:02 (4 year ago)

    Hi Yame,

    Market 02 is the home page I would like but would also like the other pages installed so I can pick and choose various options, if that's possible.
    The theme installed correctly but I just can't seem to install the demo content, won't let me...

    Please go ahead and reinstall, full permission given.

    Thanks for your time...

    Will
  • Manager

    Posted by: yame, Jun 24, 2020 at 09:45 (4 year ago)

    Hi Will,

    I see that on this domain, you already uploaded your own products, pages, images ....
    So please help me to back up all. Because when I reset, re-install the theme and import demo data, all your own contents/data will be lost.
    So pls check again then let me know. If you will re-upload again, we will reset right now. Otherwise, please do back up

    Thank you!
    Yame
  • Customer

    Posted by: willbeattie, Jun 24, 2020 at 17:33 (4 year ago)

    Yames,

    For this site, it is fine, it is a test site that I will migrate to a live site so please go ahead and re-install. I have the site backedup and will reupload the things I need, no worries at all...
    Thank you so much...
    Will
  • Manager

    Posted by: yame, Jun 26, 2020 at 09:19 (4 year ago)

    Hi Will,

    It is done for you. Pls check your site again then let me know

    Regards,
    Yame

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