Kutethemes

Customer

problems with installation

Posted by: fiscaps Jun 26, 2020 at 01:24 (3 year ago)

I really do not know whether to like it, because it looks awesome, or hate it, because I cannot install it. You offer to install either all demos same time (no one needs unlimited number of pointless products and categories), or to install just unfunctional sections of one page, that are in total disarray. I really like your "Tools" theme, and all I need is one home page, one contact us, one about us, one shop page, one blog page and couple categories and few products, but all united by one theme of the home page. Let your customers choose what theme to use and add to it some related pages, but do not dump on them all you have to offer. Divide your theme into related sections. That is why your support is flooded with questions, and you definitely need to update your documentation. You have very good start and eye-candy themes, but please finish what you started. Good luck.

Customer

Posted by: yame, Jun 26, 2020 at 07:41 (3 year ago)

Hi @fiscaps,

Thanks for your purchase.
If you are getting stuck with installation the Armania theme, please provide me your admin + ftp account. Let me know the homepage you want then I will check and help you to reinstall it.

Awaiting your reply....
Regards,
Yame
Customer

Posted by: fiscaps, Jun 26, 2020 at 16:31 (3 year ago)

Well, I tried to reinstall it several times and the slider is missing, as well as some other elements, so yes, I need your help.
Please install the Tools theme (https://armania.kutethemes.net/home-16/), and if possible, those products that appear on the home page as well. TY.
Manager

Posted by: yame, Jun 27, 2020 at 03:54 (3 year ago)

I got your requirement. We will check and help you to re-install this theme with home page 16.
Pls provide me your ftp account also. My coder will check the problem in code if needed. Thank you!
Customer

Posted by: fiscaps, Jul 1, 2020 at 00:01 (3 year ago)

your latest theme update 1.0.3 does not install Revolution Slider plugin, it shows this message >
Downloading installation package from https://plugins.kutethemes.net/revslider.zip…
Download failed. cURL error 60: SSL certificate problem: certificate has expired
Manager

Posted by: yame, Jul 1, 2020 at 00:16 (3 year ago)

Yes. It is because we are having trouble with the hosting. I will upload manually this plugin for your site and pls check it: https://prnt.sc/t9h1en
We are trying to fix it with the hosting manager. Thank you!
Customer

Posted by: fiscaps, Jul 2, 2020 at 04:47 (3 year ago)

now I really frustrated with this theme. why nothing works with it? attached is the demo of TOOLS i downloaded accordingly with your video instructions. is that how it supposed to be? I am tired to reinstall WP for a new try. You promote one click demo installation? Can you show how its done?
I also have another WP website, and I tried to install same theme same tools demo there with same results. I do not think anything is wrong with the hosting.
sorry for my frustration.

tools-5efd66ed7984f.png
Manager

Posted by: yame, Jul 2, 2020 at 09:48 (3 year ago)

It is because you still do not import the page for the homepage you choose.
I've done it for you and now it works. You can refer to the document to understand.
Pls check your site again then let me know the result

Thank you!

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