• Customer

    Error on import database

    Posted by: SpadoniA Jun 28, 2020 at 15:00 (7 days ago)
    Hi,
    I installed the biolife theme.
    Trying to import the demo by clicking on remote mode the following error message appears: "Invalid sample data package."

    Pages and media not download.

    Thanks for all and best regards

  • Customer

    Posted by: yame, Jun 29, 2020 at 01:15 (7 days ago)

    Hi @SpadoniA,

    Could you please provide me your admin + cPanel account?
    I will help you to check and re-install the theme for you. Also, let me know the homepage you want.

    Awaiting your reply ...
    Regards,
    Yame
  • Customer

    Posted by: SpadoniA, Jun 30, 2020 at 06:40 (6 days ago)

    Hi Yame,
    thanks for your reply.
    In secret information credential.

    Important notice: The website that you have to check is copiasito.aglueat.it. Not modify the principal website www.aglueat.it

    Thanks for all and best regards
  • Manager

    Posted by: yame, Jul 1, 2020 at 07:13 (5 days ago)

    Hi,

    I cannot access your admin account: https://prnt.sc/t9m23u

    Pls check again. Thank you!
  • Customer

    Posted by: SpadoniA, Jul 1, 2020 at 08:15 (5 days ago)

    Hi Yame,
    thanks for your reply and sorry for incovenient. I have reset the password and now the precedent credential is correct.
    Thanks for all and best regards
  • Manager

    Posted by: yame, Jul 1, 2020 at 10:14 (4 days ago)

    It's done for you with Home 01.
    If you want to switch into another homepage, please go here: https://prnt.sc/t9pk3x
    Pls check your site again then let me know the result

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!
    Yame

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