• Customer

    Error on import database

    Posted by: SpadoniA Jun 28, 2020 at 15:00 (7 days ago)
    I installed the biolife theme.
    Trying to import the demo by clicking on remote mode the following error message appears: "Invalid sample data package."

    Pages and media not download.

    Thanks for all and best regards

  • Customer

    Posted by: yame, Jun 29, 2020 at 01:15 (7 days ago)

    Hi @SpadoniA,

    Could you please provide me your admin + cPanel account?
    I will help you to check and re-install the theme for you. Also, let me know the homepage you want.

    Awaiting your reply ...
  • Customer

    Posted by: SpadoniA, Jun 30, 2020 at 06:40 (6 days ago)

    Hi Yame,
    thanks for your reply.
    In secret information credential.

    Important notice: The website that you have to check is copiasito.aglueat.it. Not modify the principal website www.aglueat.it

    Thanks for all and best regards
  • Manager

    Posted by: yame, Jul 1, 2020 at 07:13 (5 days ago)


    I cannot access your admin account: https://prnt.sc/t9m23u

    Pls check again. Thank you!
  • Customer

    Posted by: SpadoniA, Jul 1, 2020 at 08:15 (5 days ago)

    Hi Yame,
    thanks for your reply and sorry for incovenient. I have reset the password and now the precedent credential is correct.
    Thanks for all and best regards
  • Manager

    Posted by: yame, Jul 1, 2020 at 10:14 (4 days ago)

    It's done for you with Home 01.
    If you want to switch into another homepage, please go here: https://prnt.sc/t9pk3x
    Pls check your site again then let me know the result

    If you are satisfied with this support, hope that you will spend a little time and go to this website:
    https://themeforest.net/item/biolife-organic-food-wordpress-theme/reviews/22239723 and leave your 5 stars and your good comments there. It is really worth to me

    Thank you so much!


We offer service for $29. If you would like to use it, please click here to provide your credential information.


Use our expert service to turn your ideas into reality. Click here to provide your needed information.


Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible